Bizrate Insights Circle of Excellence 2013
The Bizrate Insights Circle of Excellence Award is a distinction earned by retailers who go above and beyond to provide exceptional online services and experiences. This award is uniquely based on customer feedback from only verified online buyers. All winners received top satisfaction scores across key metrics* throughout the calendar year. The award period for the 2013 Circle of Excellence was August 1, 2012 through July 31, 2013. Please join us in congratulating the 2013 Bizrate Insights Circle of Excellence Award recipients; we invite you to visit their websites!
PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are not only significantly higher than the Network average, but also among the highest scores across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.
Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in... Read more
In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributo...
Crucial Technology sells high quality memory upgrades for desktop PCs, laptops, servers and printers. Through their Memo... Read more
B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra... Read more
The Perfume Spot
Abt.com is one of the largest independent retailers of consumer electronics and major household appliances in the US. I...
Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can c...
Bose is best known as an innovative speaker manufacturer. They have taken this technique and applied it to develop uniq...
PersonalizationMall.com is the Internet's leading retailer of personalized gifts for life's celebrations. Shop for all t...
Since 1996, zZounds has been making it easy for musicians to get the audio equipment and musical instruments they need -... Read more
1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, ex... Read more
ApplicancePartsPros.com offers free tech support, 365 days to return any part and great prices on all appliance parts. H... Read more
BabySuperMall.com
We create the scents that make you smile! Treat yourself (or someone else) to our fragrant Body Care, 3-Wick Candles, Ha... Read more
Battery Mart is one of the largest online resellers of batteries, chargers, and related accessories. Read more
Whether you're in search of Cajun or Creole food products, original Cajun & Creole cookbooks, authentic Cajun recipes an...
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,... Read more
Safety Glasses USA, Inc.
UGG Australia
AmericanMuscle.com is Your Aftermarket Mustang Authority. Founded by Andrew and Steve Voudouris, AmericanMuscle is one ...
Dave and Adam's Card World in an online retailer that provides a diverse selection of sports card, collectible, and memo... Read more
EasyApplianceParts.com is the easy choice for appliance parts, providing consumers across the continent with low prices ...
Jo Malone London is the home of iconic perfume and home products. Delve in and explore luxury fragrance. Complimentary g... Read more
PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only ... Read more
Bodybuilding.com is an American online retailer that provides dietary supplements, sports supplements, bodybuilding supp... Read more
DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar...
FRSport
MardiGrasOutlet.com
etrailer.com is a leading online retailer of custom-fit towing accessories providing trailer hitches, bike racks, cargo ... Read more
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well ... Read more
namebrandgolfshirtsdirect
Rocky Mountain ATV/MC offers products from top brands like Fox Racing, Fly Racing, Tusk, Alpinestars, FMF, Acerbis, Pivo... Read more
SmartPak Equine is an online store for horse riders that offers customized supplement programs, as well as rider and hor... Read more
Steven Singer Jewelers
TheHitchStore
A Cherry On Top
Beanilla
Concordia Supply
DiscountFilters.com
Dungaree's mission is to offer the best selection, fairest prices, and timely delivery on only the highest-quality goods... Read more
Late Model Restoration
Muir Skate
247inktoner.com was founded in 2010 to provide an online store for customers to purchase a full range of high-quality pr... Read more
Since 1972, Badge-A-Minit has led the industry in the development of faster, better, and easier button-making at home or... Read more
Brighton.com
Carousel Designs
Claddagh Ring Store
Daddies Board Shop
DiscountFurnaceFilter.com
Josh's Frogs is the largest one-stop shop, bringing nature right to your doorstep. Josh's Frogs is the largest online re...
Ken's Sewing Center
Laptopcharge.com, established in 2004, is dedicated to providing fast delivery and exceptional customer service. They sp... Read more
Get your prescription from the eye doctor, but your contact lenses from Lens.com. At-home vision tests, hassle-free retu... Read more
PoolDawg.com
ProTrainings
RacingUSA.com
RPP Hobby is a hobby shop located in Ukiah, CA which is the best source for all things radio control. RPP excels at prov...
SaltWorks is America's Sea Salt Company. We offer the largest selection of specialty sea salts in the world from superio...
San Francisco Salt Company
Sanuk
Skin1
Tire Crawler
CountryNMoregifts.com is one of the nation's largest gift and collectible retailers. In business since 1980, CountryNMor...
www.paperandmore.com
Yankee Candle Company is an American manufacturer and retailer of scented candles, candleholders accessories, and dinner... Read more
CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.
Cutlery and More
The Vermont Teddy Bear Co.
Fairytale Brownies
QVC
Backcountry.com
Dermstore
REI
Discount Contact Lenses
Dogfunk
Austin Kayak
Jimmy Beans Wool
Ralph Lauren
ThinkGeek.com
PetGuys
The Spa Depot
Birthday Express
Carl's Golfland
Guitar Strings and Beyond
Holabird Sports
iAllergy
LensDiscounters.com
Riders Domain
Ringside Collectibles
SuperMediaStore
Supplies Guys
Tillamook Country Smoker
B.B. Crafts Inc
CPO Milwaukee
Drs. Foster & Smith
MMAWarehouse.com
Music123
PtouchDirect.com
PureFormulas
Replacements, Ltd.
Sonic Electronix
Superior Labels
The Gallery Collection
Allivet
Ariva Skin Care
Barnes & Noble.com
CPO DEWALT
HitchSource.com
pestmall
ProgressiveRC
Revival Animal Health
South Smoke Shop
Tervis.com
TotalHomeCareSupplies
www.BatterySharks.com
*ABOUT BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2013
Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who continuously gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the more than 5,100 retailers in our Network, our 2013 Bizrate Circle of Excellence winners represent the top 2.6% in customer satisfaction. Platinum level winners, the top 1.3% in 2013, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.
* The award period for the 2013 Award was August 1, 2012 through July 31, 2013. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support.