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Bizrate Insights Circle of Excellence 2013

The Bizrate Insights Circle of Excellence Award is a distinction earned by retailers who go above and beyond to provide exceptional online services and experiences. This award is uniquely based on customer feedback from only verified online buyers. All winners received top satisfaction scores across key metrics* throughout the calendar year. The award period for the 2013 Circle of Excellence was August 1, 2012 through July 31, 2013. Please join us in congratulating the 2013 Bizrate Insights Circle of Excellence Award recipients; we invite you to visit their websites!

2013 Bizrate Insights Circle of Excellence Platinum Medal

PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are not only significantly higher than the Network average, but also among the highest scores across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

RetailerYears WonCompany Description
Crutchfield logo

Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in... Read more

Christianbook logo

In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributo...

Crucial logo

Crucial Technology sells high quality memory upgrades for desktop PCs, laptops, servers and printers. Through their Memo... Read more

B&H Photo-Video-Pro Audio logo

B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra... Read more

The Perfume Spot logo

The Perfume Spot

Abt.com logo

Abt.com is one of the largest independent retailers of consumer electronics and major household appliances in the US. I...

Zappos.com logo

Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can c...

Bose.com logo

Bose is best known as an innovative speaker manufacturer. They have taken this technique and applied it to develop uniq...

PersonalizationMall.com logo

PersonalizationMall.com is the Internet's leading retailer of personalized gifts for life's celebrations. Shop for all t...

zZounds logo

Since 1996, zZounds has been making it easy for musicians to get the audio equipment and musical instruments they need -... Read more

1A Auto Parts logo

1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, ex... Read more

AppliancePartsPros.com logo

ApplicancePartsPros.com offers free tech support, 365 days to return any part and great prices on all appliance parts. H... Read more

BabySuperMall.com logo

BabySuperMall.com

Bath & Body Works logo

We create the scents that make you smile! Treat yourself (or someone else) to our fragrant Body Care, 3-Wick Candles, Ha... Read more

Battery Mart logo

Battery Mart is one of the largest online resellers of batteries, chargers, and related accessories. Read more

Cajun Grocer logo

Whether you're in search of Cajun or Creole food products, original Cajun & Creole cookbooks, authentic Cajun recipes an...

FragranceX logo

FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,... Read more

Safety Glasses USA, Inc. logo

Safety Glasses USA, Inc.

UGG Australia logo

UGG Australia

AmericanMuscle.com logo

AmericanMuscle.com is Your Aftermarket Mustang Authority. Founded by Andrew and Steve Voudouris, AmericanMuscle is one ...

Dave and Adam's Card World logo

Dave and Adam's Card World in an online retailer that provides a diverse selection of sports card, collectible, and memo... Read more

Easy Appliance Parts logo

EasyApplianceParts.com is the easy choice for appliance parts, providing consumers across the continent with low prices ...

Jo Malone London logo

Jo Malone London is the home of iconic perfume and home products. Delve in and explore luxury fragrance. Complimentary g... Read more

PartSelect logo

PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only ... Read more

Bodybuilding.com logo

Bodybuilding.com is an American online retailer that provides dietary supplements, sports supplements, bodybuilding supp... Read more

DoMyOwn logo

DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar...

FRSport logo

FRSport

MardiGrasOutlet.com logo

MardiGrasOutlet.com

etrailer logo

etrailer.com is a leading online retailer of custom-fit towing accessories providing trailer hitches, bike racks, cargo ... Read more

LovelySkin logo

LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well ... Read more

namebrandgolfshirtsdirect logo

namebrandgolfshirtsdirect

Pyramyd Air, Ltd. logo

Pyramyd Air, Ltd. Read more

Rocky Mountain ATV/MC logo

Rocky Mountain ATV/MC offers products from top brands like Fox Racing, Fly Racing, Tusk, Alpinestars, FMF, Acerbis, Pivo... Read more

SmartPak Equine logo

SmartPak Equine is an online store for horse riders that offers customized supplement programs, as well as rider and hor... Read more

Steven Singer Jewelers logo

Steven Singer Jewelers

TheHitchStore logo

TheHitchStore

A Cherry On Top logo

A Cherry On Top

Beanilla logo

Beanilla

Concordia Supply logo

Concordia Supply

DiscountFilters.com logo

DiscountFilters.com

Dungarees logo

Dungaree's mission is to offer the best selection, fairest prices, and timely delivery on only the highest-quality goods... Read more

Late Model Restoration logo

Late Model Restoration

Muir Skate logo

Muir Skate

247inktoner.com logo

247inktoner.com was founded in 2010 to provide an online store for customers to purchase a full range of high-quality pr... Read more

Badge-A-Minit logo

Since 1972, Badge-A-Minit has led the industry in the development of faster, better, and easier button-making at home or... Read more

Brighton.com logo

Brighton.com

Carousel Designs logo

Carousel Designs

Claddagh Ring Store logo

Claddagh Ring Store

Daddies Board Shop logo

Daddies Board Shop

DiscountFurnaceFilter.com logo

DiscountFurnaceFilter.com

Josh's Frogs logo

Josh's Frogs is the largest one-stop shop, bringing nature right to your doorstep. Josh's Frogs is the largest online re...

Ken's Sewing Center logo

Ken's Sewing Center

Laptopcharge.com logo

Laptopcharge.com, established in 2004, is dedicated to providing fast delivery and exceptional customer service. They sp... Read more

Lens.com logo

Get your prescription from the eye doctor, but your contact lenses from Lens.com. At-home vision tests, hassle-free retu... Read more

PoolDawg.com logo

PoolDawg.com

ProTrainings logo

ProTrainings

RacingUSA.com logo

RacingUSA.com

RPP Hobby logo

RPP Hobby is a hobby shop located in Ukiah, CA which is the best source for all things radio control. RPP excels at prov...

SaltWorks logo

SaltWorks is America's Sea Salt Company. We offer the largest selection of specialty sea salts in the world from superio...

San Francisco Salt Company logo

San Francisco Salt Company

Sanuk logo

Sanuk

Skin1 logo

Skin1

Tire Crawler logo

Tire Crawler

www.countrynmoregifts.com logo

CountryNMoregifts.com is one of the nation's largest gift and collectible retailers. In business since 1980, CountryNMor...

www.paperandmore.com logo

www.paperandmore.com

Yankee Candle Company logo

Yankee Candle Company is an American manufacturer and retailer of scented candles, candleholders accessories, and dinner... Read more

2013 Bizrate Insights Circle of Excellence Gold Medal

CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.

RetailerYears Won

Cutlery and More

The Vermont Teddy Bear Co.

Fairytale Brownies

QVC

Backcountry.com

Dermstore

REI

Discount Contact Lenses

Dogfunk

Austin Kayak

Jimmy Beans Wool

Ralph Lauren

ThinkGeek.com

PetGuys

The Spa Depot

Birthday Express

Carl's Golfland

Guitar Strings and Beyond

Holabird Sports

iAllergy

LensDiscounters.com

Riders Domain

Ringside Collectibles

SuperMediaStore

Supplies Guys

Tillamook Country Smoker

B.B. Crafts Inc

RetailerYears Won

CPO Milwaukee

Drs. Foster & Smith

MMAWarehouse.com

Music123

PtouchDirect.com

PureFormulas

Replacements, Ltd.

Sonic Electronix

Superior Labels

The Gallery Collection

Allivet

Ariva Skin Care

Barnes & Noble.com

CPO DEWALT

HitchSource.com

pestmall

ProgressiveRC

Revival Animal Health

South Smoke Shop

Tervis.com

TotalHomeCareSupplies

www.BatterySharks.com

*ABOUT BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2013

Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who continuously gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the more than 5,100 retailers in our Network, our 2013 Bizrate Circle of Excellence winners represent the top 2.6% in customer satisfaction. Platinum level winners, the top 1.3% in 2013, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.

* The award period for the 2013 Award was August 1, 2012 through July 31, 2013. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support.