LovelySkin Customer Reviews
LovelySkin holds a 9.7/10 overall rating and 880 verified post-delivery reviews on Bizrate.
LovelySkin Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
15 years
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Learn more about reviewsOverall Satisfaction:
9.7out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 96% | 96% |
 Neutral | 3% | 3% |
 Negative | 1% | 1% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
9 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 90% | 90% |
Neutral | 8% | 7% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.6 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.6 out of 10
Recent Reviews for LovelySkin
Showing 1 - 50 of 8,748
Colleen
Site Experience FeedbackOct 27, 2026
Refreshing easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Muah
Site Experience FeedbackOct 27, 2026
Checkout and shopping was easy and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TC
Site Experience FeedbackOct 27, 2026
Easy to find and an excellent search engine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ceci
Site Experience FeedbackOct 27, 2026
Easy to use !!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Camalot
Site Experience FeedbackOct 27, 2026
I always have a great experience when ordering and delivery is always timely.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Shamilia
Site Experience FeedbackOct 27, 2026
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeannie
Site Experience FeedbackOct 27, 2026
Enjoy obagi vit c serum....was recommended by a plastic surgeon .... Glad it was on special...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M.A.
Site Experience FeedbackOct 27, 2026
trust that you are an authentic seller and love the samples. i am using obagi vit c now vs ce ferulic by skin ceuticals that i have used for years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Liz
Site Experience FeedbackOct 27, 2026
Easy to find well described products and easy order process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SSP
Site Experience FeedbackOct 27, 2026
My experience was fine.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 27, 2026
I received an immediate response regarding my inquiry on whether I could still expect products in stock to be delivered before the delivery the back ordered product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
CJ
Site Experience FeedbackOct 27, 2026
Lovely skin is my go to for products I enjoy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Groato
Site Experience FeedbackOct 27, 2026
I had discount codes and credit that I was unable to use. PCAHYALP
- Overall Rating: 4
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sher
Site Experience FeedbackOct 27, 2026
Very user friendly website to use and order from!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 27, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Diann
Post-Delivery FeedbackOct 27, 2026
I have never received a product that was unsatisfactory from this company. I have ordered both on line and by phone. The products usually arrive early and are always professionally packed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
SKIN
Post-Delivery FeedbackOct 27, 2026
I have used Lovely Skin products for many years. I am very satisfied with the items I have purchased and they always come on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Margo
Site Experience FeedbackOct 27, 2026
very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rebeca
Site Experience FeedbackOct 27, 2026
i honestly LOVE Lovelyskin and i am so happy to have foond your wensite for the first time this summer. i love the savings and promotiions you provide constantly. i have placed as if now 6 orders and I cant wait to see what will your black friday specials will be. what makes loveky skin amaizng and far superior than other skin care sites is featuring constant promotions and having an awards program. i feel like i win everytime i order with lovely skin. i will recomend to all my family ans friends who purchase quality skincare, fast delivery and savings. THANK YOU Rebeca
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 27, 2026
Very easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 27, 2026
site is always a easy experience and has great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lovey
Site Experience FeedbackOct 27, 2026
Easy peasy shopping. Lots to choose from. Love Lovely Skin!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Excellent Customer Service
Post-Delivery FeedbackOct 27, 2026
Superb Customer Service. Excellent product knowledge and very patient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
CL
Post-Delivery FeedbackOct 27, 2026
Extensive line, good information, points to help with cost, samples (usually not anything I want), fast free shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
MZ
Site Experience FeedbackOct 27, 2026
Overall I love it. Please have more promotion price or code promotion. However, the items that I order cannot be shipped to my country. So I have to order using different address not my home country.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
LovelySkinFan80
Site Experience FeedbackOct 26, 2026
I like the wide variety of high quality products LovelySkin offers. I enjoy the discounts in samples as well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Con
Site Experience FeedbackOct 26, 2026
I was very pleased with the Lovely Skin website. It was very easy to understand to place my order. I am very happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sarah
Site Experience FeedbackOct 26, 2026
Website was easy to navigate and search for what I needed. Checkout was smooth overall it was a great experience
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Gigi
Site Experience FeedbackOct 26, 2026
I have not had any issues with ordering. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Christine C
Site Experience FeedbackOct 26, 2026
All good! It is easy to navigate even for me, I am not very tech savy. Always find exactly what I need fast usually with promotions or free shipping and gift with purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nettie
Site Experience FeedbackOct 26, 2026
Quick, ease of use, happy they remembered my bday and gave additional $5 off. With PayPal made it even easier
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GG
Site Experience FeedbackOct 26, 2026
I’ve had a really great experience with LovelySkin! The website is easy to navigate, and I love that they carry so many of my favorite skincare brands all in one place. I also appreciate the variety of products available, along with the rewards program and special offers. It’s always a great experience shopping with LovelySkin, especially when it comes to finding quality skincare products I know and trust!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
Placing my order was done in an easy orderly fashion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Max
Site Experience FeedbackOct 26, 2026
As usual my ordering today was easy! Good direction on web to order products. Clear,concise instructions made for a speedy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
I was pleasantly surprised that I was able to use a 20% off coupon on this purchase - that was awesome.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chelsea D
Site Experience FeedbackOct 26, 2026
I’ve been shopping LovelySkin for years, and will continue to do so. Wide variety of medical grade skincare with competitive pricing. I also appreciate the frequent sales the site offers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Topper
Site Experience FeedbackOct 26, 2026
Always a easy way to purchase products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ang
Site Experience FeedbackOct 26, 2026
Great selection and great discounts.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Mire
Site Experience FeedbackOct 26, 2026
So far so good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Elwadda
Site Experience FeedbackOct 26, 2026
Overall fine, but 20 percent promo for first purchase did not work
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dave E
Site Experience FeedbackOct 26, 2026
First time ordering Have not tried item ordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MiMi
Site Experience FeedbackOct 26, 2026
Did not see if the 10% was taken off the 120 but didn’t look like it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
M. Jane
Site Experience FeedbackOct 26, 2026
excellent, very easy and quick to do
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 26, 2026
na
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Nancy rt
Post-Delivery FeedbackOct 26, 2026
I will be looking at this site again, Phytomer is my go to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
E
Site Experience FeedbackOct 26, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beth
Site Experience FeedbackOct 26, 2026
I love ordering from Lovely Skin. They always have everything I need and I love their samples.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bazora
Site Experience FeedbackOct 26, 2026
It has the reliability and convenience of being genuine, but the discount rate compared to other companies is low, so I don't use only this site If you increase the discount rate for bulk orders of 10 or more items or above, I think I’ll only order from here
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MD
Site Experience FeedbackOct 25, 2026
I liked that the products were easy to see and find the info for each one
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Debbiedo
Site Experience FeedbackOct 25, 2026
Very easy to find the products I am looking for, website is very easy to maneuver around
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9