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LovelySkin Reviews - 662 Post-Delivery Reviews - 9.7/10

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Certified
Most Current Certification:
Jun 15, 2026
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well over a million customers. Under the expert direction of board-certified dermatologist and cosmetic surgeon Dr. Joel Schlessinger, we are an authorized retailer for some of the best professional beauty products that are typically only available in dermatologist offices, salons or spas. Our team is dedicated to top-quality customer service to help you find the perfect solution for any skin or hair concern.

LovelySkin Rating

Customer Certified
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Circle of Excellence
Circle of Excellence - LovelySkin

2025 Winner Platinum Circle of Excellence

15 years

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Post-Delivery Feedback - 662 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

94%92%
Neutral rating icon

Neutral

4%6%
Negative rating icon

Negative

2%2%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.8 out of 10

Returns Process

Satisfaction with the returns process

7.3 out of 10

Site Experience Feedback - 5,405 Reviews

Overall Satisfaction:

9.6out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.6out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

90%89%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

3%3%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.5 out of 10

Design of Site

Satisfaction with the look and design of the site

9.5 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.6 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

Recent Reviews for LovelySkin

Showing 1 - 50 of 6,067

  • Becky

    Site Experience Feedback

    Jun 13, 2026

    Very happy with the option to use afterpay for a 2 year plan. Also with the discounts on medical grade items and initial discount

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Betsy

    Site Experience Feedback

    Jun 13, 2026

    all good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Mikejorge

    Site Experience Feedback

    Jun 13, 2026

    Everything was great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • N

    Site Experience Feedback

    Jun 13, 2026

    I do not like when free samples offered other than what I use. I would rather have small traveling pouches

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Farmers Boy

    Site Experience Feedback

    Jun 13, 2026

    Great selection, great recommendations from trusted sources!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    Lovely skin website is always concise Helpful when needed. Have been custermore for over 20 years.

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    I originally thought I was on the The Art of Shaving website, and did not discover I was on a new website until further along in the process.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Carrie U.

    Site Experience Feedback

    Jun 13, 2026

    Always positive experience on the site! Great prices and service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lily

    Site Experience Feedback

    Jun 13, 2026

    Great products, but like all good products they are pricey

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PeachieTeach

    Site Experience Feedback

    Jun 13, 2026

    Easy to find product. Discount code that worked! Great explanations of pruducts, Great free gift.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JLux

    Site Experience Feedback

    Jun 13, 2026

    I love LovelySkin! The selection is amazing, the prices are great and everything always ships out super fast!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • JK

    Site Experience Feedback

    Jun 13, 2026

    The website is very easy to navigate. I appreciate that LovelySkin emails me when this item is on sale, since I regularly use it and the discount really helps.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Posetong

    Site Experience Feedback

    Jun 13, 2026

    had no issues ordering what I needed.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Wilkie

    Site Experience Feedback

    Jun 13, 2026

    I feel like the website is a little too busy.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lucy

    Site Experience Feedback

    Jun 13, 2026

    Your site is very easy to use and I appreciate the discounts and the partnership with Alle.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 13, 2026

    Very good experience researching products on your site for retinol skin cream.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • betsy

    Site Experience Feedback

    Jun 13, 2026

    all good

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • OC Deal Shopper

    Post-Delivery Feedback

    Jun 13, 2026

    I've been using Maria Nila Head & Hair Heal for a while, and it's one of the few shampoos that really works for my scalp while leaving my hair soft and manageable. I was thrilled to find the large 33.8 oz bottles at such a great price on LovelySkin, especially compared to what I've paid elsewhere. The order arrived quickly, was packaged well, and everything was exactly as described. What really stood out was the customer service. After I left a review, I actually received a thoughtful email from the team thanking me. That personal touch is rare these days and made me feel like they genuinely value their customers. Between the competitive pricing, fast shipping, authentic products, and excellent customer care, I'll definitely continue shopping with LovelySkin and would happily recommend them to friends and family.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Silvia

    Site Experience Feedback

    Jun 13, 2026

    100,000

    • Overall Rating: 8
    • Would Shop Here Again: 6
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Aw

    Site Experience Feedback

    Jun 12, 2026

    Glad they had an available discount to make the product cheaper! Glad product was in stock. Wish I could read more about sample (reviews,etc) on sample page. Praying I get my order in time.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lee

    Site Experience Feedback

    Jun 12, 2026

    Interaction with the website was perfect the only issue I have is skin care in general is so expensive I may not be able to afford to do all I’m doing for much longer :(

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • CurlyB

    Site Experience Feedback

    Jun 12, 2026

    Appreciate specific details about product and its availability. Simple website to navigate

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 12, 2026

    Excelente

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bentley Mom

    Site Experience Feedback

    Jun 12, 2026

    Looking for a specific brand of skincare and it was easy to find

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AMHMAGS

    Site Experience Feedback

    Jun 12, 2026

    Great experience. You have what I want and I was able to get a discount!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Faye

    Site Experience Feedback

    Jun 12, 2026

    I knew what I wanted and was pleased with the pu

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sandy

    Site Experience Feedback

    Jun 12, 2026

    easy to find the products I wanted and good pricing with discount offered, beat Sephora pricing.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Made

    Site Experience Feedback

    Jun 12, 2026

    Best place to buy my preferred brand of creams and lotions

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • AT

    Site Experience Feedback

    Jun 12, 2026

    Very easy to find what I'm looking for and always has what I'm interested in trying.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Lisa C

    Post-Delivery Feedback

    Jun 12, 2026

    Love the availability and selection of the products. Lovely Skin has the product I like at prices in my budget. Thankful for the rewards and coupons that are offered.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Marianne

    Site Experience Feedback

    Jun 12, 2026

    Loved…Instructions given for product…Always quality products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 12, 2026

    Excellent customer service, good product selection and always appreciate the discount codes.

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Chrissy

    Site Experience Feedback

    Jun 12, 2026

    Easy to order. Great explanation of product

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • Janie

    Post-Delivery Feedback

    Jun 12, 2026

    LovelySkin provides the same quality products at a reduce price. I was all ready to cave on the expense thru my dermatologist office until I ran across this site. Not only is my much beloved product at a reduced price, I have purchased additional products due to the free samples included...ie the tinted suncreen, now a new fav! I tell all my friends, save money and go to LovelySkin for their products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Eneida

    Post-Delivery Feedback

    Jun 12, 2026

    I already suggested to a few friends as a matter fact, one of them already order some from this website

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Sarah

    Post-Delivery Feedback

    Jun 12, 2026

    I’m a longtime very satisfied customer. The only negative experience I’ve had, and this was the first time, I was unable to track delivery. This is not the norm and hopefully the only time this will happen.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • CeCe

    Post-Delivery Feedback

    Jun 12, 2026

    I have been shopping on this web site for years. Good selection, fast shipping, and awesome customer service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jesy

    Site Experience Feedback

    Jun 12, 2026

    This website is very user-friendly, and every time I use it, I can complete my purchase without any issues. The navigation is easy and intuitive.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Aimee

    Site Experience Feedback

    Jun 12, 2026

    experience was great and love the price decrease with auto ship

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Tien Cao

    Site Experience Feedback

    Jun 11, 2026

    Great options with great offers

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 11, 2026

    Would like to have more options to use and earn more rewards

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Lin

    Site Experience Feedback

    Jun 11, 2026

    Easy to use, like the free samples

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Richie Buttons

    Site Experience Feedback

    Jun 11, 2026

    Great website easy to navigate. Wide product selection

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Janice G.

    Post-Delivery Feedback

    Jun 11, 2026

    I appreciate the sales of LovelySkin. If you like to shop and like sales, LovelySkin is the company for you.You will find wonderful products on sale.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mary Ann

    Site Experience Feedback

    Jun 11, 2026

    I liked that I could search for the best shampoos for gray hair.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Happy Shopper

    Post-Delivery Feedback

    Jun 11, 2026

    The items I purchased through Lovely Skin, were extremely helpful and effective for my fair skin. I would highly recommend Lovely Skin for the selection of their products. I was also kept informed about the delivery date, and when the package arrived, the product was well protected inside.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • tommy

    Site Experience Feedback

    Jun 11, 2026

    Easy to use

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jen

    Post-Delivery Feedback

    Jun 11, 2026

    Item ordered was available and extremely simple. Alit of payment options offered. Definitely ordering from LovelySkin again!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Banana

    Site Experience Feedback

    Jun 11, 2026

    I was pleasantly surprised to see there was an active sale going on.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Minerva

    Site Experience Feedback

    Jun 11, 2026

    Seemed easy to use.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
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