1A Auto Parts Reviews - 10,218 Review - 9.1/10
2022
Winner
Circle of
Excellence
16 years
1A Auto Parts Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.5 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.0 /10 |
9.1out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 83% |
Neutral | 12% | 13% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.5 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.2 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.0 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Recent Reviews for 1A Auto Parts
Showing 1 - 20 of 10,218
Neto
Site Experience Feedback
Nov 20, 2024
All good thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gabe
Site Experience Feedback
Nov 20, 2024
Found a great deal had no choice but to make it happen
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Missmimi
Site Experience Feedback
Nov 20, 2024
Awesome sauce!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Good
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Clay
Site Experience Feedback
Nov 20, 2024
Logged on to website looking for a replacement side mirror, and found the exact one I needed within a minute! Thanks again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Curley
Site Experience Feedback
Nov 20, 2024
Purchased in-mirror housing blinker lights for 2014 Ram. Perfect fit
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Sicario
Site Experience Feedback
Nov 20, 2024
Quality parts and the installation videos are very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mil
Site Experience Feedback
Nov 20, 2024
All imma say is that it’s the best thing ever. I get all my parts in good condition. I recommend this to anyone
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dean
Site Experience Feedback
Nov 20, 2024
Everything was good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Panda
Site Experience Feedback
Nov 20, 2024
Good interface easy process
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ricky
Site Experience Feedback
Nov 20, 2024
Very efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Criss
Site Experience Feedback
Nov 20, 2024
Easy And fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Waffle
Site Experience Feedback
Nov 20, 2024
It was easy to know it fit my car
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
It was fine.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eli
Site Experience Feedback
Nov 20, 2024
Great prices and easy checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blake
Site Experience Feedback
Nov 20, 2024
Great website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crema
Site Experience Feedback
Nov 20, 2024
Just high prices
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Good
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
SugarMomma
Site Experience Feedback
Nov 20, 2024
1A Auto has a good website which is quick and easy to use. I like the filter option that narrows down the products. I was using an iphone to shop and did not notice a continue shopping icon when I added an item to my cart. I used the back button and the item remained in my cart so I could add another item. I was worried my cart might empty when I backed out of the cart page. I would find it helpful if the cart page had a “continue shopping’ link. It’s fine the way it is (I would just prefer it with a link).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HTOWN
Site Experience Feedback
Nov 20, 2024
Everything was great as always. It's a very easy process. It's easy to find the parts you need for the specific vehicle you have and at a great price and great quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »