Schneider Saddlery Customer Reviews
Schneider Saddlery holds a 8.9/10 overall rating and 1,480 verified post-delivery reviews on Bizrate.
Schneider Saddlery Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Circle of Excellence
13 years
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Learn more about reviewsOverall Satisfaction:
8.9out of 10
Would Shop Here Again:
8.9out of 10
Likelihood To Recommend:
9.2out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 78% | 79% |
 Neutral | 11% | 12% |
 Negative | 11% | 9% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.9 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
8.8 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 83% | 81% |
Neutral | 14% | 15% |
Negative | 3% | 4% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
7.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Schneider Saddlery
Showing 1 - 50 of 7,890
Horse crazy
Site Experience FeedbackAug 13, 2026
Anytime that I need to order online I go to Schneiders. I’ve never had a bad experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Desiree
Site Experience FeedbackAug 13, 2026
It was great! I got a good sale and on top of it I used the $20 off coupon for first time purchase. 100% will be shipping here again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 13, 2026
Good experience overall. Some frustration when trying to leave cart and/or checkout to continue shopping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 13, 2026
I had to call to learn how to apply my rewards. The agent helped me.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Cheryl
Site Experience FeedbackAug 13, 2026
Easy to navigate & find what I was looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
mamamia
Site Experience FeedbackAug 13, 2026
My experience focuses on the product selection; the blanket I want does not come with a surcingle but only with a belly band. I don't see why the options are so limited
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Post-Delivery FeedbackAug 13, 2026
It is a nice fly mask. It was a little expensive. I hope it holds up!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 13, 2026
Shopping with Schneider Saddlery is great. The website is very easy to navigate and the quality of products is fantastic. My one issue this time was the USPS tracking through the Shop app. It never caught on that the package was shipped until it was delivered. Thankfully, Schneider's kept me up to date with the email notifications on when it would be delivered. 10/10 recommend Schneider's. Will definitely buy from again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Keely George
Post-Delivery FeedbackAug 13, 2026
Ordered a riding helmet for my daughter in June as a reward for raising her GPA. It was on backorder with a promised delivery by July 31st. Then, on July 17th, I got an email pushing it to September. That's over three months for a single item, which is completely unacceptable. I'm getting my money back and going elsewhere.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: N/A
CC
Site Experience FeedbackAug 12, 2026
Very good and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oehler Ranch
Site Experience FeedbackAug 12, 2026
I was able to find and order products I needed easily.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Bagladyroc
Site Experience FeedbackAug 12, 2026
Ordering experience was very straightforward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chumly
Post-Delivery FeedbackAug 12, 2026
I bought 6 fly masks and ordered a size that I thought would fit my horse. When the fly masks came they were too small. I called Schneider Saddlery and they sent me 6 new masks in the correct size. A +
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Great and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
na
Site Experience FeedbackAug 12, 2026
Verygood
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mik
Site Experience FeedbackAug 12, 2026
Quality items. Great website. Highly recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dee
Post-Delivery FeedbackAug 12, 2026
Excellent service. Very helpful staff. Top of the line products that are not found on other dealers Best blankets and sheets around the only ones I buy are from Schneiders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Lyds
Post-Delivery FeedbackAug 11, 2026
It always takes a while for any delivery to get to us, being an hour from any major cities, so that didn't bother me. I was more annoyed by the "How was Your Purchase" e-mails that arrived before the items had really been sent (they were at the shippers but hadn't started to make their way to us). You also have tracking information, you should make sure these e-mails arrive only after a confirmed delivery.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- On Time Delivery: 6
- Customer Support: N/A
Lee
Site Experience FeedbackAug 11, 2026
Good selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jules
Post-Delivery FeedbackAug 11, 2026
I have never had a problem with any order with Schneiders. They back up their quality products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 11, 2026
Had issue with embroidery bags, and inconsistent lettering. Also a side pull bridle was on back order until end of November, which is not ok . Emailed photos and was asked multiple times to continue sending photos. I’m working and got frustrated trying to BT phone get this addressed and by email. I gave up
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Rocco
Site Experience FeedbackAug 11, 2026
Simple activity when buying product that was well described.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
HPFNana
Post-Delivery FeedbackAug 11, 2026
Highly recommend Schneider Saddlery, my first and favorite place to shop for any and all equine needs! Easy to shop website, quality products to choose from and fast shipping available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Nana
Site Experience FeedbackAug 11, 2026
Overall, the web site is intuitive so i have nothing to offer for correction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sandy
Site Experience FeedbackAug 11, 2026
I was happy to see that the flysheets I like to order were back in stock. SSTack has everything a horse person could need and want.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
I was happy with the customer service I received
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Cosmo
Post-Delivery FeedbackAug 10, 2026
I bought the items recently delivered as I. have previous experience of their quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Benny
Post-Delivery FeedbackAug 10, 2026
Was very helpful in the return of wrong sheet size I ordered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
MK
Site Experience FeedbackAug 10, 2026
Tried to locate these wraps in town but primary tack shop does not carry them. I would have driven over and picked them up so they could be used on my friend’s Morgan/Friesian tomorrow. Looking forward to using them and making Theo more comfortable. It would have cost double the cost of the wrap itself to have them delivered tomorrow or Wednesday
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Coby
Site Experience FeedbackAug 10, 2026
Great experience. Will be back to shop again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Happy Horses
Site Experience FeedbackAug 10, 2026
Very easy and efficient..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 10, 2026
I have been buying from Schneiders for over 25 years and will continue buying. Wish the fact that the blanket was not in stock would’ve been communicated prior to ordering. I would’ve still ordered because of the quality of product. The last blanket lasted 11 years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Confused
Post-Delivery FeedbackAug 10, 2026
The purchase was quick and easy for a non-tech person and appreciated! However the follow up tracking info was incorrect, saying the lead rope was 110 ft. long, panicking me as to what I bought!!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 8
- Customer Support: 8
Anne
Site Experience FeedbackAug 10, 2026
Very good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Tammy E
Post-Delivery FeedbackAug 10, 2026
The order took a little bit longer than expected. And I was charged for the item before it was received. However, the item was received in perfect condition.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackAug 10, 2026
It's very easy for me to order from Schneiders.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ammy
Post-Delivery FeedbackAug 10, 2026
I love shopping at Schneiders!! Great deals!! Some of my favorite tack is from here!!! My last purchase was fly boots for my horse & he looks great in them & they really do the job! Now he’s not stomping all day trying to get those flys off!!!I tell all my friends about Schneiders!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Allie
Site Experience FeedbackAug 10, 2026
I appreciated that I was able to use a $60 reward today. However, I was concerned that I would have to use it right this moment, which I did not realize when I clicked the reward button.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
zakandjan
Site Experience FeedbackAug 10, 2026
shipping is high
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sara
Site Experience FeedbackAug 10, 2026
Overall, I had a really great experience with the Schneider Saddlery website. The site was easy to navigate, products were clearly displayed, and it was simple to find what I was looking for. I also appreciate the wide variety of equestrian products and the detailed information provided for each item, which made shopping much easier. The ordering process was straightforward and there weren’t any major issues or frustrations during my visit. Everything felt organized and user-friendly. If I had to suggest an improvement, it would just be continuing to make the search and filtering options as easy and efficient as possible, especially when looking for very specific tack or horse supplies. Overall, I’m very happy with my experience and would definitely shop with Schneider Saddlery again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 10, 2026
I love Schneiders'.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
I have ordered from Schneiders in the past and delivery time has been extraordinarly long. I hope this can be improved.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Kristen
Site Experience FeedbackAug 9, 2026
My shopping experience with Schneiders has always been great! I’ve never had an issue finding what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Maverick
Site Experience FeedbackAug 9, 2026
Schneider is the place to go for most of my horse needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Love my boots ❤️
Site Experience FeedbackAug 9, 2026
I've been buying these shoes for many years. Glad to find them in my size on this sight.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Very hard to redeem my points
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
TJinTX
Post-Delivery FeedbackAug 9, 2026
VERY good quality. Good price. Delivered on time. Only problem was my own. I did not take time to measure the width of the stall chain and it was too short to work on my stall door.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 9, 2026
i purchased d Bio Mane —had purchased prior from the company direct and it took several weeks to ship while ordering from schneiders was fast and seamless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Animal Mom
Post-Delivery FeedbackAug 8, 2026
Schneiders Saddlery has beautiful tack, turnout and stable sheets and blankets for cold weather, flies and rain. Also many other other items including dewormers and stable supplies. They have quality racks for hanging bridles and blankets and storage baskets for organizing. It’s easy to browse their website and their shipping rates are reasonable. I ordered a couple of grooming brushes and a fly trap this last order so it wasn’t much, but I have beautiful tack and saddle pads I have gotten from them and great quality turn out blankets and fly sheets. I look forward to getting my order whenever I order from them. I do recommend them, although some of their prices are pretty high, but they are great quality and they have fantastic sales throughout the year too. I have gotten great deals on numerous sale items that I absolutely love.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 1