B&H Photo-Video-Pro Audio Customer Reviews
B&H Photo-Video-Pro Audio holds a 9.8/10 overall rating and 765 verified post-delivery reviews on Bizrate.
B&H Photo-Video-Pro Audio Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
23 years
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 98% | 97% |
 Neutral | 2% | 2% |
 Negative | 1% | 2% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
8.7 out of 10
Overall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 96% | 94% |
Neutral | 3% | 4% |
Negative | 1% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.7 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.9 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.5 out of 10
Shipping Charges
Satisfaction with shipping charges
9.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for B&H Photo-Video-Pro Audio
Showing 1 - 50 of 3,182
SoMinnGuy
Site Experience FeedbackOct 27, 2026
Always easy to find what I'm looking for, thorough descriptions, well-designed website, very fast response, great service. Always the first place I go for electronics.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DWG
Site Experience FeedbackOct 27, 2026
Everything is great, but it's a bit of a pain in the neck too. Use the pay-boo credit card. It should be attached to my account and not have to look it up every time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dk
Site Experience FeedbackOct 27, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
For many years I have had and continue to have excellent results from B&H.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
For some reason it was difficult to pay and finish the order.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 27, 2026
I did a chat about an item and it was able to chat quickly and get an answer. The check out was frustrating a bit bx it kept asking for a billing address and I had to hit change address box to get me there when it should have popped out when I gave my credit card into. Needs work guys.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pete
Site Experience FeedbackOct 27, 2026
Always great with B&H. Excellent search tools to filter down what you're looking for, especially for camera lenses.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
gramma
Site Experience FeedbackOct 27, 2026
good took awhile to add new card
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RSNH
Site Experience FeedbackOct 27, 2026
Quick & easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 27, 2026
B & H is always prompt, very helpful when I ask questions, and packaging is excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Keith
Site Experience FeedbackOct 27, 2026
One of my favorite sites
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hohem V3-Ultra
Post-Delivery FeedbackOct 27, 2026
The item is great way to record or take photos when moving or using the built in tri-pod and using the detachable video remote to control what your photo subject.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackOct 27, 2026
Superior selection, shipping and pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Site Experience FeedbackOct 27, 2026
I am always happy with my service
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chevelle
Site Experience FeedbackOct 26, 2026
It was seamless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JW
Site Experience FeedbackOct 26, 2026
Binoculars that B&H did not have in stock at the time I requested. B&H sent notices as to when my binoculars would be available. Nice job
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Scuba Don
Site Experience FeedbackOct 26, 2026
i had a great experience. with my purchase I didnt have any questions did my own research.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MARK
Site Experience FeedbackOct 26, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tom F
Site Experience FeedbackOct 26, 2026
Long time customer. Selection and pricing was very good. The checkout experience was not smooth this time because of the difficulty of editing credit card information as well as shipping address. The procedure was problematic and not user friendly.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DSLR 4x4
Post-Delivery FeedbackOct 26, 2026
I have been a B&H customer for a long time, but this latest transaction has force to look elsewhere for my next purchase, I ordered a Canon 30D and received a plastic rebel, and difficulty to return it, B&H agreed on the return, customer service staff was very helpful though.
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: 10
From B&H Photo-Video-Pro Audio
Hello. Thank you for your recent order. We regret your dissatisfaction and sincerely apologize that the wrong item was sent. I'm glad you were able to contact our Customer Service Team and was able to return the wrong item. Your f...
Read full response »Geezer
Site Experience FeedbackOct 25, 2026
I needed to purchase a new printer and also needed one with a straight feed path for card stock. This one fills the bill and the price was right.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian from Goleta
Site Experience FeedbackOct 25, 2026
I'm a long time customer of B&H and they have never let me down.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PhotoCapturesbyJeffery
Site Experience FeedbackOct 25, 2026
It was good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JDG Texas
Site Experience FeedbackOct 25, 2026
Overall, easy ordering experience. Easy site to navigate. Product I wanted was available and ships reasonably fast and free.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 25, 2026
I thought that I had previously purchased the Satechi dock. I was even asked if I wanted it shipped immediately or to wait for the rest of my order.. Today it was in my cart, but it was not in my order
- Overall Rating: 2
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
From B&H Photo-Video-Pro Audio
Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your checkout experience and comments have been noted and will be shared with our Web Team. Thank you again for your order...
Read full response »lluan178
Site Experience FeedbackOct 25, 2026
Great photo saler stores, easy for return.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
heybarry
Post-Delivery FeedbackOct 24, 2026
I had to upgrade my scanner since my old one was no longer compatible with the latest MacOS. Found the one I needed and then checked stores. B&H had the same price as Amazon with much faster shipping. I've purchased from B&H in the past and knew I could trust them, so I placed the order. B&H is a good resource.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Gregg H
Post-Delivery FeedbackOct 23, 2026
Great service. Good product selection (although the lens I wanted was initially on back order). Reasonable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Pat
Site Experience FeedbackOct 23, 2026
Always wonderfull
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 23, 2026
Needed the lens. You had the lens. Click click I bought it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Paper user
Post-Delivery FeedbackOct 23, 2026
This order was just printer paper. I have gotten it elsewhere previously and it often came poorly packaged, damaging the corner of the paper. This was packaged perfectly and the paper was in perfect condtiion.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
alxvigo
Site Experience FeedbackOct 23, 2026
Very easy to navigate. I like the fact that the website gives consumers the option to use multiple credit cards. Very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jowry
Site Experience FeedbackOct 22, 2026
It's very easy to save items which I'm planning to purchase in the future on my list. I can then refer to the list and prioritize the items I will need. Shipping is quick, and the items are always packed very carefully. I have never received a damaged item from B&H!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JC
Site Experience FeedbackOct 22, 2026
Once again, B&H beats the prices of every competitor of which I am aware.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
Always great!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Kevo
Site Experience FeedbackOct 22, 2026
Shopping and check out is always easy! Having a wishlist to bookmark items helps immensely.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fred
Site Experience FeedbackOct 22, 2026
Dont ask my income. That is insulting.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Post-Delivery FeedbackOct 22, 2026
B&H all ways has the items I want. Customer service is always friendly and helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
it's easy to find item u needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 22, 2026
All went well!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ken
Post-Delivery FeedbackOct 22, 2026
I loved that there is a wide variety of equipment and that the purchasing was so easy to do. Everything arrived quickly. Great service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ray
Site Experience FeedbackOct 22, 2026
simple & quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clarky54
Site Experience FeedbackOct 21, 2026
Very good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jim
Site Experience FeedbackOct 21, 2026
Always have what is needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Greg o
Site Experience FeedbackOct 21, 2026
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
n/a
Site Experience FeedbackOct 21, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
My Aging Eyes
Site Experience FeedbackOct 21, 2026
I've always had good experiences with your website over the years. My purchased equipment has been fully functional and has pleased me very much. It's nice to have expedited shipping on qualifying orders...I hate to wait. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Daniel
Post-Delivery FeedbackOct 21, 2026
This purchase as all of my purchases from B and H has been better than satisfactory.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Patmegmc
Site Experience FeedbackOct 21, 2026
Selection of in stock items is always great, shipping is quick and returns are easy when needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 21, 2026
always come to B&H, for all of my Photography Needs, and Now my daughter is getting into Photography, so I am sure that she will be ordering more equipment in the Future, Thanks for Everything.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10