B&H Photo-Video-Pro Audio Reviews - 4,330 Review - 9.8/10
2023
Platinum
Circle of
Excellence
21 years
B&H Photo-Video-Pro Audio Rating
Overall Satisfaction | 9.8 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.7 /10 |
Ease of Finding | 9.6 /10 |
Checkout Satisfaction | 9.7 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.8 /10 |
9.8out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 96% | 98% |
Neutral | 2% | 2% |
Negative | 1% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.6 out of 10
Design of Site
Satisfaction with the look and design of the site
9.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.7 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.7 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.8 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for B&H Photo-Video-Pro Audio
Showing 1 - 20 of 4,330
UArizona FTV
Site Experience Feedback
Nov 20, 2024
I love the Click to Compare feature. Product descriptions can get a little jumbled as you almost list TOO MUCH info about a product. Maybe that is just me being overwhelmed. The E&I discounts are fantastic. That is what keeps me coming back to you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ken Jones
Site Experience Feedback
Nov 20, 2024
I used the B&H website to order a camera lens. As usual, the transaction went very smoothly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Always the best, fastest, quality equipment!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 19, 2024
The sales people were helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Vikram
Site Experience Feedback
Nov 18, 2024
did it online. was smooth and secure
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
RLChurch
Site Experience Feedback
Nov 13, 2024
Excellent. My primary reason for choosing you over your competitors, especially since you are slightly higher in price, is your level of customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RLChurch
Post-Delivery Feedback
Nov 18, 2024
I appreciate the input of experts. Who actually ask probing questions to learn how we are going to use the equipment and then make informed suggestions. I value customer service more than any other aspect and your customer service is exceptional.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Madflash
Site Experience Feedback
Nov 17, 2024
I've been dealing with B&H for over 35 years. I have always been satisified with the quality of the products and the service from you all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pwestmann
Site Experience Feedback
Nov 17, 2024
It is always a pleasure to deal with BH Photo Video. I have been a customer since the 1980s.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boulder Don
Site Experience Feedback
Nov 10, 2024
So easy to use the B&H website especially with PayPal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boulder Don
Post-Delivery Feedback
Nov 17, 2024
I love the redesigned Ilford chemistry containers. Big improvement. B&H shipment packaging is much better lately.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lin
Site Experience Feedback
Nov 06, 2024
The customer service at B & H and the quality and price of their products are exemplary!!! Shipping is also well packed and quick.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lin
Post-Delivery Feedback
Nov 16, 2024
B & H is the best place to buy your Canon products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Laral
Site Experience Feedback
Nov 12, 2024
great prices and selection of ink I need for printer, great selection of items for my camera when ready for new toys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Escow39
Site Experience Feedback
Nov 15, 2024
It has always been an easy relaxing place to shop.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HC
Site Experience Feedback
Nov 04, 2024
Have bought from B and H often before and always have a great experience. Prices are fair and shipping and delivery is very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ron
Site Experience Feedback
Nov 05, 2024
As always a very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ron
Post-Delivery Feedback
Nov 15, 2024
I have used B&H many times over the years and have always been very satisfied with both their products and their service.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Andy
Site Experience Feedback
Nov 14, 2024
Always a good experience .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nick in Raleigh
Site Experience Feedback
Nov 01, 2024
I love having a wish list so I can plan my purchases. Also you always have the best price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Elsy
Site Experience Feedback
Nov 13, 2024
My online order experience with B&H was done with ease and quickness, I was so pleased! The ordering process was clear and easy to navigate, from choosing my items to checking out. Thank you to the B&H team for handling my order with A+++ service ALWAYS! It’s always a delight to order from your company!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick A
Site Experience Feedback
Nov 13, 2024
After several years of purchasing from B & H, I know the site by memory. It has always been highly functional and almost seems to know what I want before I do.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frosted Ekko
Site Experience Feedback
Nov 13, 2024
I was amazed to learn of the 'white box' lens that was NOT mentioned to be so with another provider, but then again this is why I trust and buy from you. Therefore a full price match was not made understandably, but a discount was applied which caused me to pull the trigger and buy now rather than thinking and wondering about a sale down the holiday road. It makes me feel appreciated to have received a good and fair discount.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
hootowl62
Post-Delivery Feedback
Nov 13, 2024
great as always
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »