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OptiContacts Reviews - 963 Reviews - /10

OptiContacts.com is a direct to consumer contact lens and eyeglass company providing high quality contact lenses and glasses for a very low cost.
Circle of Excellence - OptiContacts

2013
Winner

Circle of
Excellence

1 years

OptiContacts Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for OptiContacts

Showing 1 - 20 of 963

Online Shopper

Site Experience Feedback

Sep 17, 2023

You kept trying to charge for items than I wanted

JJ

Post-Delivery Feedback

Sep 26, 2024

I usually shop around and do my research prior to making a purchase. This was absolute the best deal and value. I also enjoy the emails reminding me to restock and discount codes.

J

Site Experience Feedback

Feb 01, 2024

Great

Amy

Site Experience Feedback

Dec 04, 2023

Very impressed with the price.


Post-Delivery Feedback

May 29, 2024

Easy to navigate website and ordering was quick online.

Gustavo

Post-Delivery Feedback

May 18, 2024

Very nice

Hunter

Site Experience Feedback

Feb 22, 2024

N/a


Post-Delivery Feedback

May 17, 2024

Very easy to order and at very good price. Shipped fast.

Jg

Site Experience Feedback

Sep 03, 2023

All good

circle

Post-Delivery Feedback

Apr 16, 2024

Ordering was super easy. I just uploading my prescription. Reviewed my order and it arrived in a timely fashion. So simple. Thankyou opti contacts

Chrissy

Site Experience Feedback

Oct 30, 2023

Easy to use, easy to order.


Post-Delivery Feedback

Apr 10, 2024

I ordered the wrong color on accident but was unable to return them as I had opened the box.

cwin

Site Experience Feedback

Feb 10, 2024

Good but I didn't understand why my 25% off for autoship didn't apply on my first order.

ile0124

Site Experience Feedback

Mar 21, 2024

I appreciated working with someone on chat. The price of my contacts were great.

Online Shopper

Post-Delivery Feedback

Apr 07, 2024

This is the second time I have purchased and this is the second time one of the contact lens is folded in the pack. I let it go the first time even though I couldn’t wear the contact. But I doubt I will be purchasing again. Price is good but I don’t want to keep losing money because the contact lens are coming folded in the package and not wearable

rita

Site Experience Feedback

Mar 25, 2024

easy


Post-Delivery Feedback

Apr 06, 2024

everything is good

Online Shopper

Site Experience Feedback

Mar 10, 2024

The discount I was offered on the phone was not offered this time... so had to pay more

Nanny

Site Experience Feedback

Mar 26, 2024

The shopping experience was great


Post-Delivery Feedback

Apr 03, 2024

It was a pleasure doing business with this company

Ange

Site Experience Feedback

Mar 24, 2024

Easy to order. Great pricing


Post-Delivery Feedback

Apr 03, 2024

Great

CL

Site Experience Feedback

Mar 23, 2024

Felt mislead by prices upon seeing the processing fee.


Post-Delivery Feedback

Apr 02, 2024

Slightly cheaper than ordering from my eyedoctor

Online Shopper

Site Experience Feedback

Mar 20, 2024

Easy to place order

Keo

Site Experience Feedback

Mar 23, 2024

This website was really easy to use. Super grateful I researched until I found this website

Great experience

Site Experience Feedback

Mar 17, 2024

Ordering through the website was straightforward and simple.


Post-Delivery Feedback

Mar 31, 2024

It was very easy to order the contacts online, they were delivered on time and the price was reasonable.