OptiContacts Reviews - 963 Reviews - /10
2013
Winner
Circle of
Excellence
1 years
OptiContacts Rating
Overall Satisfaction | Not yet rated |
---|---|
Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for OptiContacts
Showing 1 - 20 of 963
Online Shopper
Site Experience Feedback
Sep 17, 2023
You kept trying to charge for items than I wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JJ
Post-Delivery Feedback
Sep 26, 2024
I usually shop around and do my research prior to making a purchase. This was absolute the best deal and value. I also enjoy the emails reminding me to restock and discount codes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
J
Site Experience Feedback
Feb 01, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amy
Site Experience Feedback
Dec 04, 2023
Very impressed with the price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amy
Post-Delivery Feedback
May 29, 2024
Easy to navigate website and ordering was quick online.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Gustavo
Post-Delivery Feedback
May 18, 2024
Very nice
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Hunter
Site Experience Feedback
Feb 22, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hunter
Post-Delivery Feedback
May 17, 2024
Very easy to order and at very good price. Shipped fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jg
Site Experience Feedback
Sep 03, 2023
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
circle
Post-Delivery Feedback
Apr 16, 2024
Ordering was super easy. I just uploading my prescription. Reviewed my order and it arrived in a timely fashion. So simple. Thankyou opti contacts
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Chrissy
Site Experience Feedback
Oct 30, 2023
Easy to use, easy to order.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chrissy
Post-Delivery Feedback
Apr 10, 2024
I ordered the wrong color on accident but was unable to return them as I had opened the box.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 7
- Full ratings for this review »
cwin
Site Experience Feedback
Feb 10, 2024
Good but I didn't understand why my 25% off for autoship didn't apply on my first order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
ile0124
Site Experience Feedback
Mar 21, 2024
I appreciated working with someone on chat. The price of my contacts were great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 07, 2024
This is the second time I have purchased and this is the second time one of the contact lens is folded in the pack. I let it go the first time even though I couldn’t wear the contact. But I doubt I will be purchasing again. Price is good but I don’t want to keep losing money because the contact lens are coming folded in the package and not wearable
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
rita
Site Experience Feedback
Mar 25, 2024
easy
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
rita
Post-Delivery Feedback
Apr 06, 2024
everything is good
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 10, 2024
The discount I was offered on the phone was not offered this time... so had to pay more
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Nanny
Site Experience Feedback
Mar 26, 2024
The shopping experience was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nanny
Post-Delivery Feedback
Apr 03, 2024
It was a pleasure doing business with this company
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ange
Site Experience Feedback
Mar 24, 2024
Easy to order. Great pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ange
Post-Delivery Feedback
Apr 03, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
CL
Site Experience Feedback
Mar 23, 2024
Felt mislead by prices upon seeing the processing fee.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
CL
Post-Delivery Feedback
Apr 02, 2024
Slightly cheaper than ordering from my eyedoctor
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 20, 2024
Easy to place order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Keo
Site Experience Feedback
Mar 23, 2024
This website was really easy to use. Super grateful I researched until I found this website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Great experience
Site Experience Feedback
Mar 17, 2024
Ordering through the website was straightforward and simple.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Great experience
Post-Delivery Feedback
Mar 31, 2024
It was very easy to order the contacts online, they were delivered on time and the price was reasonable.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »