American Musical Supply Customer Reviews
American Musical Supply holds a 9.5/10 overall rating and 4,938 verified post-delivery reviews on Bizrate.
American Musical Supply Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2025 Winner Platinum Circle of Excellence
22 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 90% |
 Neutral | 5% | 6% |
 Negative | 5% | 4% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
9.2 out of 10
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 89% | 89% |
Neutral | 8% | 8% |
Negative | 3% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.5 out of 10
Design of Site
Satisfaction with the look and design of the site
9.4 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.5 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
Recent Reviews for American Musical Supply
Showing 1 - 50 of 22,468
Dj
Site Experience FeedbackOct 14, 2026
I love the eebsite
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Clay E
Site Experience FeedbackOct 14, 2026
I have nothing bad to say,that’s why I keep coming back
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Juan V
Site Experience FeedbackOct 14, 2026
Seamless
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Checo
Site Experience FeedbackOct 14, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Vstyle
Site Experience FeedbackOct 14, 2026
Great experience and I ordered the things I like and it’s all hood
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
brian
Site Experience FeedbackOct 14, 2026
thank u for products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beezy
Site Experience FeedbackOct 14, 2026
I like the overall experience as is
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
dL
Site Experience FeedbackOct 14, 2026
outstanding service from all members i spoke with and excellent products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 14, 2026
It's easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Knollz
Site Experience FeedbackOct 14, 2026
It was overall great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ray
Site Experience FeedbackOct 14, 2026
Im very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kers1
Site Experience FeedbackOct 14, 2026
Everything went smoothly. Its definitely user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 14, 2026
Great experience and ready to unbox.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 14, 2026
Check out process… I hope that payment processed for the agreed upon payment option that I choose instead of the total amount.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Cabroson
Site Experience FeedbackOct 14, 2026
Overall great checkout experience
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
PIRI
Site Experience FeedbackOct 14, 2026
N/A
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Muppet Hunter
Site Experience FeedbackOct 14, 2026
Ams with thier payment plan is the only way I can get the expensive gear I want ,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ Roc
Site Experience FeedbackOct 14, 2026
I found exactly what I was looking for and at a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bonezuey
Site Experience FeedbackOct 14, 2026
excelent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sloopy
Site Experience FeedbackOct 14, 2026
It was a great and easy experience. Easy to find the product I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Softouch
Site Experience FeedbackOct 14, 2026
Just need to know if I was getting what I was paying for. and the reliability and quality of it and to make sure I wasn’t getting dupedp
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
A rizzle
Site Experience FeedbackOct 14, 2026
Needed cables, bought cables. Perfecto
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
DEE - Hallway Productionz
Site Experience FeedbackOct 14, 2026
i've always had great shopping experiences with AMS. So, I dont really have anything to complain about.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 14, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Corey
Site Experience FeedbackOct 14, 2026
lots of variety cant complain
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 14, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Brian
Site Experience FeedbackOct 14, 2026
It was ok, it was kind of hard to find the bass guitar kits, but the kits looked good and have good equipment
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Jaymz
Site Experience FeedbackOct 14, 2026
Found what I needed quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dust
Site Experience FeedbackOct 14, 2026
This is my Dj equipment business from American beauty supply always have come through for me. Bless you have equipment from American music supply thank you so much.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JH
Site Experience FeedbackOct 14, 2026
Great experience. Second purchase from AMS and its because of the payment plan options and fast shipping. So far it's been a great experience and I plan to use them more for my music needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sergio
Site Experience FeedbackOct 14, 2026
I tried to checkout several times but your website thought I was a bot. I finally got through. Had to try different devices.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Manny
Site Experience FeedbackOct 14, 2026
This is the best thing I ever could do guitar center gave me to run around and when I looked up American music, I got what I needed and just one second great service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RODRIXX
Site Experience FeedbackOct 14, 2026
I’ve been purchasing with American Music Supply for so long and never ever got a problem with them. Very good and nice quality product. Thank you guys!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
chjamiller
Post-Delivery FeedbackOct 14, 2026
I went to the site and ordered. The site was easy to navigate. The product was easy to find. The financing was intuitive. It was a good experience all around. Thank you. I would recommend AMS because of ease of use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Reaper
Site Experience FeedbackOct 14, 2026
great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackOct 14, 2026
Excellent customer service and products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jason H
Post-Delivery FeedbackOct 14, 2026
I've been wanting the Music Nomad 16-piece Guitar Nut Kit for awhile now AMS offered 0% interest on 8 payments and I decided to jump on the offer it shipped fast and arrived perfectly Very happy overall
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
T
Site Experience FeedbackOct 14, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DJ Håles
Site Experience FeedbackOct 14, 2026
It was amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Emvy
Post-Delivery FeedbackOct 14, 2026
Happy with the purchase. only note is that it was split into 2 different shipments, so I had to wait for the other half to arrive a few days later. Not a terrible situation, but just mentioning
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
DragonDude
Site Experience FeedbackOct 14, 2026
I always have e great experience at AMS and have been coming to you guys for years. The prices are great, as is the service and the ease of use in reard to the web site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Michael Hunt
Post-Delivery FeedbackOct 14, 2026
It’s always great buying from American musical supply. Customer service is on point, delivery fast, and the financing options are incredible.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Patrick
Site Experience FeedbackOct 14, 2026
AMS has been great for me for several years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dre 34
Post-Delivery FeedbackOct 14, 2026
Have been with AMS since almost the beginning. Have never had a complaint or late package or damaged shipments in all that time. Just pure customer satisfaction. And nowadays that stands for something. Thanks AMS! You keep us all playing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Minion
Site Experience FeedbackOct 14, 2026
First purchase from this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chase
Site Experience FeedbackOct 14, 2026
I really enjoy experience from ams ive bought from you guys for a few years now and never dissapoint
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hotchmo
Post-Delivery FeedbackOct 14, 2026
I recommend their payment plan
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Dj T-Nice
Post-Delivery FeedbackOct 14, 2026
I have been buying gear from these guys for a really long time now. The flexible finance for me has been a game changer. Because I can get the possible gear out there, which makes me have the best outcome at all my gigs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
foreverTK
Site Experience FeedbackOct 14, 2026
Great products at great rates!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
John
Post-Delivery FeedbackOct 14, 2026
Great item for the price
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A