Bizrate Insights Circle of Excellence 2012
The Bizrate Insights Circle of Excellence Award is a distinction earned by retailers who go above and beyond to provide exceptional online services and experiences. This award is uniquely based on customer feedback from only verified online buyers. All winners received top satisfaction scores across key metrics* throughout the calendar year. The award period for the 2012 Circle of Excellence was August 1, 2011 through July 31, 2012. Please join us in congratulating the 2012 Bizrate Insights Circle of Excellence Award recipients; we invite you to visit their websites!
PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are not only significantly higher than the Network average, but also among the highest scores across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.
Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in... Read more
In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributo...
Crucial Technology sells high quality memory upgrades for desktop PCs, laptops, servers and printers. Through their Memo... Read more
B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra... Read more
CutleryAndMore.com offers fine cutlery and cookware from brands like J.A. Henckels, Wusthof Trident, Calphalon, All Clad...
Send a Bear-Gram gift, the creative alternative to flowers for any occasion. The Vermont Teddy Bear Company has over 100...
Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can c...
American Musical Supply is among the world's largest suppliers of quality musical equipment. AMS has a huge selection of... Read more
Bose is best known as an innovative speaker manufacturer. They have taken this technique and applied it to develop uniq...
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well ... Read more
PersonalizationMall.com is the Internet's leading retailer of personalized gifts for life's celebrations. Shop for all t...
Since 1996, zZounds has been making it easy for musicians to get the audio equipment and musical instruments they need -... Read more
1A Auto is a leading online aftermarket auto parts retailer that offers a large selection of high quality auto parts, ex... Read more
Abacus Private Store
ApplicancePartsPros.com offers free tech support, 365 days to return any part and great prices on all appliance parts. H... Read more
BabySuperMall.com
We create the scents that make you smile! Treat yourself (or someone else) to our fragrant Body Care, 3-Wick Candles, Ha... Read more
Discount Contact Lenses
Battery Mart is one of the largest online resellers of batteries, chargers, and related accessories. Read more
Safety Glasses USA, Inc.
AmericanMuscle.com is Your Aftermarket Mustang Authority. Founded by Andrew and Steve Voudouris, AmericanMuscle is one ...
Dave and Adam's Card World in an online retailer that provides a diverse selection of sports card, collectible, and memo... Read more
Jo Malone London is the home of iconic perfume and home products. Delve in and explore luxury fragrance. Complimentary g... Read more
PartSelect.com has been an authority on appliance repair -and a leading online DIY resource - since 1999. We don't only ... Read more
Bodybuilding.com is an American online retailer that provides dietary supplements, sports supplements, bodybuilding supp... Read more
DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar...
FRSport
MardiGrasOutlet.com
The Spa Depot sells a wide range of spa & hot tub accessories & supplies such as hot tub chemicals, replacement spa cove...
etrailer.com is a leading online retailer of custom-fit towing accessories providing trailer hitches, bike racks, cargo ... Read more
SmartPak Equine is an online store for horse riders that offers customized supplement programs, as well as rider and hor... Read more
TheHitchStore
A Cherry On Top
Concordia Supply
DiscountFilters.com
Dungaree's mission is to offer the best selection, fairest prices, and timely delivery on only the highest-quality goods... Read more
Late Model Restoration
Muir Skate
CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.
The Perfume Spot
Fairytale Brownies
Adagio Teas
Dermstore
Musician's Friend
REI
ACLens.com
Dogfunk
FiltersFast
Cajun Grocer
Knitting Warehouse
UGG Australia
Austin Kayak
Condom Depot
Easy Appliance Parts
Jimmy Beans Wool
Ralph Lauren
ShipMyContacts.com
ThinkGeek.com
Aéropostale
MetroMedicalOnline
PetGuys
Birthday Express
Carl's Golfland
Eastbay
Guitar Strings and Beyond
LensDiscounters.com
Motorcycle Superstore
Riders Domain
Ringside Collectibles
Brooks Running
CCS
Drs. Foster & Smith
Music123
PtouchDirect.com
PureFormulas
Replacements, Ltd.
The Gallery Collection
Vat19 Curiously Awesome Gifts
*ABOUT BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2012
Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who consistently gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the more than 5,200 retailers in our Network, our 2012 Bizrate Circle of Excellence winners represent the top 1.8% in customer satisfaction. Platinum level winners, the top 0.7% in 2012, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.
* The award period for the 2012 Award was August 1, 2011 through July 31, 2012. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support.