LD Products Customer Reviews
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LD Products Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
17 years
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Learn more about reviewsRecent Reviews for LD Products
Showing 1 - 22 of 22
Online Shopper
Post-Delivery FeedbackJul 17, 2026
Great products that meet our needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
From LD Products
Thank you for your kind feedback, we're delighted to hear our products meet your needs, and we truly appreciate your support!
Tina
Post-Delivery FeedbackJul 14, 2026
My ink didn't work in my printer and they replaced immediately - no hassle.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
From LD Products
Thank you for taking the time to share your experience. We're glad to hear that our team was able to provide a quick, hassle-free replacement. We appreciate your feedback and your support!
billybob
Site Experience FeedbackJul 1, 2026
Was informed that using Bing as my browser, I could not complete the transaction on line.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From LD Products
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced while trying to complete your order online using the Bing browser. We're glad our customer support team was able to...
Read full response »JR
Site Experience FeedbackJun 30, 2026
Hopefully printing results will be as good as original cartridges.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
From LD Products
Our 100% satisfaction guarantee means you can shop with a peace of mind, despite the differences in appearance, we guarantee our cartridges to work the same as their genuine counterparts. We strive to deliver quality printing resu...
Read full response »Tina
Site Experience FeedbackJun 29, 2026
I called customer service and they handled my order. Excellent advice and help. I'm very satisfied. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From LD Products
We appreciate you taking the time to share your experience. It’s great to know our team was able to assist you effectively.
Breezy
Site Experience FeedbackJun 12, 2026
Have used LD printer ink in 5 of my printers. Even the XL runs out just as fast and all of my printers protest heavily that I bought an off brand. I use it anyway as many of us detest overspending for printer ink.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
From LD Products
Thank you for sharing your experience! We understand the frustration with how quickly printer ink can seem to run out, especially with high-volume printing. While printer manufacturers often display warnings when using third-party...
Read full response »Jim
Post-Delivery FeedbackApr 8, 2026
Your site and business model does help me a lot. Thanks for the great service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackApr 2, 2026
A friend recommended your company and I made my first purchase, a neighbor friend needed ink and went to your site to purchased already.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
McGivor
Site Experience FeedbackApr 2, 2026
Took extra day to receive. Shows that I still need to replace drum.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
From LD Products
Thank you for taking the time to leave us a review! We sincerely apologize for the delivery delay and understand how frustrating it is to see the technical issue still persist. We want to ensure your printer is functioning correct...
Read full response »NewZ
Site Experience FeedbackMar 5, 2026
Waited too long for delivery. Kept checking delivery and kept changing. LD PRODUCT WORKED ON PRINTER. Had problems with other cartridges.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
From LD Products
We’re sorry to hear about the long delivery. Our standard shipping can be an estimate of 2-5 business days. We are glad that the cartridges were able to work for your printer. Don’t hesitate to reach out if you have any questions.
Ed in NorCal
Post-Delivery FeedbackJan 19, 2026
Shipment took five days to leave the LD facility!!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 7
- Customer Support: N/A
Mike C
Post-Delivery FeedbackJan 4, 2026
I like that LD stands behind their products... and sometimes offers free shipping.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Ed in NotCal
Site Experience FeedbackDec 31, 2025
The website is fine. HOWEVER, the website said I would receive my order in 2 days. But every time I track the shipment, I’m told “the label has been prepared.” IT HAS NOT BEEN SHIPPED IN OVER A WEEK!!! What’s going on????
- Overall Rating: 4
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike C
Site Experience FeedbackDec 26, 2025
The LD ink cartridges work well in my "Brother printers" but sometimes they do not register how much ink is left correctly. I especially like it when LD offers "free shipping" with any order. thanks Mike
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
dave
Post-Delivery FeedbackDec 11, 2025
i have been buying from (LD) for years now as your ink work very well , and your cost is the best on the market of replace ink . HP 62XL is what i use it very nice ,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
dave
Site Experience FeedbackDec 8, 2025
all fine with our home
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Alfie
Post-Delivery FeedbackNov 30, 2025
When I need printer supplies I always go to LD
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Gramfrog
Site Experience FeedbackNov 26, 2025
I've never had any trouble with LD Products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
From LD Products
Thank you for taking the time to leave us a review! As customer satisfaction is our top priority, we wanted to make sure that you are 100% satisfied with our services and products. If you have any issue, please send us a direct me...
Read full response »n
Post-Delivery FeedbackOct 27, 2025
The cartridges don't seem to fit. Perhaps I need some assistance installing.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Ed
Post-Delivery FeedbackSep 28, 2025
Hard to figure out quantity of each item and how fast it would be consumed. Have order these items before and consumption varies. Have not tried the XL versions but expect them to last longer.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: N/A
RF of TN
Post-Delivery FeedbackSep 26, 2025
The product in total fixed my color issues with the brother MFC-3750. I appreciated the fact that the carts came with their own ic chip. The only down side is that the carts were not consistent in their construction. The ones with the little spring load tabs, there was no explanation as to what to do with them in the package. Two had the spring loaded wings, two did not. This is why I contacted the support group. I still don’t know what the spring loaded wings do, I just folded them over and put then in the printer
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
Trotter
Site Experience FeedbackSep 25, 2025
Passable but not to clear
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9