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LD Products Reviews - 920 Reviews - 9.1/10

Nov 22, 2024
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well as InkTec ink refill kits and laser toner cartridges.
Circle of Excellence - LD Products

2022
Winner

Circle of
Excellence

17 years

LD Products Rating

Rating
Overall Satisfaction9.1 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.1 /10
Product Selection9.5 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.9 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support9.3 /10
Overall Satisfaction:
 

9.1out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.1out of 10


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.3 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.5 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.8 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for LD Products

Showing 1 - 20 of 920

RK

Post-Delivery Feedback

Oct 15, 2024

Excellent customer service and great working products

Online Shopper

Post-Delivery Feedback

Oct 14, 2024

package came in soft envelope and all the boxes were crushed. Not a smart way to mail some thing fragile. Somehow the cartridges were undamaged.

Lab

Site Experience Feedback

Sep 18, 2024

Good, Just send me correct cartridge. Last time I ordered sent me wrong color cartridge.


Post-Delivery Feedback

Oct 01, 2024

This time it was good. The previous time got incorrect cartridge. That has only happened one time in all my purchases. I did not have time to straighten it out. I will keep purchasing from you.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

JC

Site Experience Feedback

Sep 23, 2024

The website very easy to use, easy to navigate and pricing is very reasonable.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

deb

Site Experience Feedback

Sep 14, 2024

It was very easy to find what I needed, just plugged my number into the search engine and it went directly to the products I was looking for.


Post-Delivery Feedback

Sep 23, 2024

I had an issue with the shipping of products and I sent an email and received email back very quickly resolving the issue. thank you for your attention to this matter. Deb

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Den

Site Experience Feedback

Sep 22, 2024

Easy to use and colorful website.Excellent prices

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Gus

Site Experience Feedback

Sep 22, 2024

Good product and good price.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

John H

Site Experience Feedback

Sep 12, 2024

I have been a customer of LD Products for many years. I print a lot of pages of documents and the ink is superb for this purpose. The ink is priced for my kind of use. Once in a great while, I will find an inoperative cartridge, but LD replaces those rarities immediately, with no fuss.


Post-Delivery Feedback

Sep 22, 2024

LD Ink has been providing printer ink for my Epson printers (I have three!) for many years. If I were no satisfied, why would I keep ordering? The ink and service can't be beat!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

BIL Sr.

Site Experience Feedback

Sep 11, 2024

first time. I have seldom been happy with ink companies.


Post-Delivery Feedback

Sep 22, 2024

I have not received my full order.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

DottieDK

Site Experience Feedback

Sep 21, 2024

Easy to find the items I wanted, applied discount, but wanted to charge shipping, after I increased my order to avoid shipping. I had to go back and update the order. I don't use a lot of ink, so only buy one or two cartridges at a time, since they tend to dry out if not used within a couple of months of purchase. I recently had to change out a color cartridge that wasn't printing even though I'd hardly used it, and the indicator said it was still 1/2 full.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Al Miller

Site Experience Feedback

Sep 19, 2024

Very good experience, new web page very easy to follow and place an order.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Kelly Jack

Site Experience Feedback

Sep 18, 2024

Great customer service, great savings, sometimes delivery is late but these guys are busy and I am learning to order early to give it time to get here!

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

c breeze

Site Experience Feedback

Sep 18, 2024

able to follow tranaction seemlessly

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Online Shopper

Site Experience Feedback

Sep 18, 2024

Good site. I found the toner I was looking for by searching for my printer model and it came right up and was in stock. I usually buy via Amazon, but you didn't have this model of cartridge on Amazon. I found your web site via the URL on an old box.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

Dave

Post-Delivery Feedback

Sep 17, 2024

i've used ld products for years and give them an A+ across the board

Online Shopper

Site Experience Feedback

Sep 02, 2024

Very Smooth!


Post-Delivery Feedback

Sep 15, 2024

Very good.

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

geordiem

Site Experience Feedback

Sep 14, 2024

you have wrong address in your records. left a message to correct this.

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

N.M.

Site Experience Feedback

Sep 14, 2024

Very easy to use and to find what you are looking for. Love the package options that have like 4 black and 2 color, because we definitely go through black ink much faster

From LD Products

Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...

Read full response »

JPerzynski

Site Experience Feedback

Sep 14, 2024

I wish I could use PayPal, but...Alas

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.

Henny

Site Experience Feedback

Sep 14, 2024

It was impossible to create an account. I inserted my email address and I was told it was an invalid form. I tried the process several times with same result. frustrating!

From LD Products

Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.