LD Products Reviews - 920 Reviews - 9.1/10
2022
Winner
Circle of
Excellence
17 years
LD Products Rating
Overall Satisfaction | 9.1 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.5 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 8.9 /10 |
Satisfaction with Customer Support | 9.3 /10 |
9.1out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.1out of 10
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.8 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for LD Products
Showing 1 - 20 of 920
RK
Post-Delivery Feedback
Oct 15, 2024
Excellent customer service and great working products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 14, 2024
package came in soft envelope and all the boxes were crushed. Not a smart way to mail some thing fragile. Somehow the cartridges were undamaged.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Lab
Site Experience Feedback
Sep 18, 2024
Good, Just send me correct cartridge. Last time I ordered sent me wrong color cartridge.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Lab
Post-Delivery Feedback
Oct 01, 2024
This time it was good. The previous time got incorrect cartridge. That has only happened one time in all my purchases. I did not have time to straighten it out. I will keep purchasing from you.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »JC
Site Experience Feedback
Sep 23, 2024
The website very easy to use, easy to navigate and pricing is very reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »deb
Site Experience Feedback
Sep 14, 2024
It was very easy to find what I needed, just plugged my number into the search engine and it went directly to the products I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
deb
Post-Delivery Feedback
Sep 23, 2024
I had an issue with the shipping of products and I sent an email and received email back very quickly resolving the issue. thank you for your attention to this matter. Deb
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Den
Site Experience Feedback
Sep 22, 2024
Easy to use and colorful website.Excellent prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Gus
Site Experience Feedback
Sep 22, 2024
Good product and good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »John H
Site Experience Feedback
Sep 12, 2024
I have been a customer of LD Products for many years. I print a lot of pages of documents and the ink is superb for this purpose. The ink is priced for my kind of use. Once in a great while, I will find an inoperative cartridge, but LD replaces those rarities immediately, with no fuss.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John H
Post-Delivery Feedback
Sep 22, 2024
LD Ink has been providing printer ink for my Epson printers (I have three!) for many years. If I were no satisfied, why would I keep ordering? The ink and service can't be beat!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »BIL Sr.
Site Experience Feedback
Sep 11, 2024
first time. I have seldom been happy with ink companies.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
BIL Sr.
Post-Delivery Feedback
Sep 22, 2024
I have not received my full order.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »DottieDK
Site Experience Feedback
Sep 21, 2024
Easy to find the items I wanted, applied discount, but wanted to charge shipping, after I increased my order to avoid shipping. I had to go back and update the order. I don't use a lot of ink, so only buy one or two cartridges at a time, since they tend to dry out if not used within a couple of months of purchase. I recently had to change out a color cartridge that wasn't printing even though I'd hardly used it, and the indicator said it was still 1/2 full.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Al Miller
Site Experience Feedback
Sep 19, 2024
Very good experience, new web page very easy to follow and place an order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Kelly Jack
Site Experience Feedback
Sep 18, 2024
Great customer service, great savings, sometimes delivery is late but these guys are busy and I am learning to order early to give it time to get here!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »c breeze
Site Experience Feedback
Sep 18, 2024
able to follow tranaction seemlessly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Online Shopper
Site Experience Feedback
Sep 18, 2024
Good site. I found the toner I was looking for by searching for my printer model and it came right up and was in stock. I usually buy via Amazon, but you didn't have this model of cartridge on Amazon. I found your web site via the URL on an old box.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »Dave
Post-Delivery Feedback
Sep 17, 2024
i've used ld products for years and give them an A+ across the board
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 02, 2024
Very Smooth!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 15, 2024
Very good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »geordiem
Site Experience Feedback
Sep 14, 2024
you have wrong address in your records. left a message to correct this.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
N.M.
Site Experience Feedback
Sep 14, 2024
Very easy to use and to find what you are looking for. Love the package options that have like 4 black and 2 color, because we definitely go through black ink much faster
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for your feedback! We appreciate patronizing our products and for loyalty in ordering with us, we also appreciate you sharing your experience with us and always want to ensure a gratifying experience for you and for all ...
Read full response »JPerzynski
Site Experience Feedback
Sep 14, 2024
I wish I could use PayPal, but...Alas
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.
Henny
Site Experience Feedback
Sep 14, 2024
It was impossible to create an account. I inserted my email address and I was told it was an invalid form. I tried the process several times with same result. frustrating!
- Overall Rating: 2
- Would Shop Here Again: 5
- Likelihood To Recommend: 2
- Full ratings for this review »
From LD Products
Thank you for taking the time to leave us a review! I am sorry for any trouble you may have encountered with our website. If you still have any issue, you can always chat, email https://ld.ink/2DM8cOU or call us at 888-321-2552.