Bizrate Insights Circle of Excellence 2011
The Bizrate Insights Circle of Excellence Award is a distinction earned by retailers who go above and beyond to provide exceptional online services and experiences. This award is uniquely based on customer feedback from only verified online buyers. All winners received top satisfaction scores across key metrics* throughout the calendar year. The award period for the 2011 Circle of Excellence was August 1, 2010 through July 31, 2011. Please join us in congratulating the 2011 Bizrate Insights Circle of Excellence Award recipients; we invite you to visit their websites!
PLATINUM CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Platinum Award received customer rating scores that are not only significantly higher than the Network average, but also among the highest scores across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.
Crutchfield is one of the nation's leading Internet and catalog retailers of consumer electronics. Since its founding in... Read more
In 1978 two teenage brothers started Christian Book Distributors, Inc. which would become the world's largest distributo...
Crucial Technology sells high quality memory upgrades for desktop PCs, laptops, servers and printers. Through their Memo... Read more
B&H Photo-Video offers an extensive selection of imaging products including digital cameras, camcorders and all photogra... Read more
The Perfume Spot
Zappos.com sells a huge selection of dress, casual and athletic shoes for men and women. Shoe shoppers at the site can c...
4 All Memory provides upgrades from major computer manufacturers including Dell, Apple, Compaq, Toshiba, Sony, and many ... Read more
Bose is best known as an innovative speaker manufacturer. They have taken this technique and applied it to develop uniq...
LD Products - Ink cartridge and inkjet refills offers new OEM, compatible, and remanufactured inkjet cartridges as well ... Read more
Bobbi Brown Cosmetics offers a full line of cosmetics including eye, cheek, lip and nail colors, fragrances, skincare pr... Read more
PersonalizationMall.com is the Internet's leading retailer of personalized gifts for life's celebrations. Shop for all t...
Abacus Private Store
BabySuperMall.com
Discount Contact Lenses
FireFold is an e-commerce platform that provides networking equipment and home theater products such as HDMI Cables, Eth... Read more
Safety Glasses USA, Inc.
AmericanMuscle.com is Your Aftermarket Mustang Authority. Founded by Andrew and Steve Voudouris, AmericanMuscle is one ...
Dave and Adam's Card World in an online retailer that provides a diverse selection of sports card, collectible, and memo... Read more
Jo Malone London is the home of iconic perfume and home products. Delve in and explore luxury fragrance. Complimentary g... Read more
DoMyOwnPestControl.com is the premier online retailer of professional do-it-yourself pest control, termite, lawn and gar...
FRSport
Steven Singer Jewelers
The Spa Depot sells a wide range of spa & hot tub accessories & supplies such as hot tub chemicals, replacement spa cove...
LovelySkin.com is the largest dermatologist-owned and operated skin, hair and beauty website in the world, serving well ... Read more
SmartPak Equine is an online store for horse riders that offers customized supplement programs, as well as rider and hor... Read more
TheHitchStore
CIRCLE OF EXCELLENCE Retailers earning the Bizrate Circle of Excellence Award received customer rating scores that are significantly higher than the Network average across all key satisfaction indicators*. Years won represent the total number of wins to-date and are not indicative of level won each year.
Abt.com
Blue Nile
Cutlery and More
The Vermont Teddy Bear Co.
Fairytale Brownies
Databazaar.com
Fisher-Price
Adagio Teas
Musician's Friend
ACLens.com
AMain Hobbies
Dogfunk
FiltersFast
Cajun Grocer
Famous Smoke Shop
Knitting Warehouse
Teva.com
TSS-Radio
UGG Australia
Austin Kayak
Condom Depot
Diapers.com
HealthWarehouse.com
Jimmy Beans Wool
NutritionGeeks
ThinkGeek.com
Aéropostale
PetGuys
SuperMediaStore
TGW.com - The Golf Warehouse
B.B. Crafts Inc
Baseball Savings
Birthday Express
Carl's Golfland
Eastbay
Guitar Strings and Beyond
JustStrings.com
Motorcycle Superstore
Riders Domain
Ringside Collectibles
Sonic Electronix
StreetSideAuto.com
usbphoneworld
*ABOUT BIZRATE INSIGHTS CIRCLE OF EXCELLENCE 2011
Since 2000, Bizrate Insights has been awarding the Bizrate Circle of Excellence Award to those retailers who consistently gather customer feedback (via our free, independent ratings & reviews surveys) and earn ratings from their customers that are statistically significantly above the Bizrate Insights North American Retail Network averages for the award period. Out of the more than 5,000 retailers in our Network, our 2011 Bizrate Circle of Excellence winners represent the top 1.7% in customer satisfaction. Platinum level winners, the top 0.5% in 2011, not only met this criteria, but also received scores of 9.0 and above across all seven key satisfaction indicators.
* The award period for the 2011 award was August 1, 2010 through July 31, 2011. The key satisfaction indicators measured for award eligibility are: immediately post purchase: Overall Satisfaction, Product Selection, and Ease of Finding; after order receipt: Likelihood to Buy Again, Product Met Expectations, On-Time Delivery, and Satisfaction with Customer Support.