Famous Smoke Shop Reviews - 1 Post-Delivery Reviews - /10

Famous Smoke Shop, in business since 1939, offers a wide range of quality cigars, humidors and accessories. The site features a convenient cigar search engine that allows you to check availability of any particular cigar in real time.

Famous Smoke Shop Rating

Customer Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Circle of Excellence

2011 Winner Circle of Excellence

4 years

Trust & Authority

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Post-Delivery Feedback - 1 Reviews

Overall Satisfaction:

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Would Shop Here Again:

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Likelihood To Recommend:

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

Satisfaction with the returns process

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Site Experience Feedback - 0 Reviews

Overall Satisfaction:

Unavailable

Would Shop Here Again:

Unavailable

Likelihood To Recommend:

Unavailable

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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