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PartsGeek Reviews - 22,770 Review - 8.9/10

Jan 21, 2025
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction8.9 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.1 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

8.9out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%82%

Neutral

13%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.1 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

6.8 out of 10

Recent Reviews for PartsGeek

Showing 1 - 20 of 22,770

dh23

Site Experience Feedback

Jan 20, 2025

overall great experience

Gmoney

Site Experience Feedback

Jan 20, 2025

Excellent Experience and good prices.

kryss

Site Experience Feedback

Jan 20, 2025

Easy to use only problem I had was with my form of payment but I figured out how to solve that issue and move forward.

None

Site Experience Feedback

Jan 20, 2025

Big jack

TokinSmokes

Site Experience Feedback

Jan 20, 2025

Older UI, loads fast, had to mentally calculate optional shipping charges into my total before checkout to decide whether or not to buy. Not an issue, but I have to gripe about something here. It isn't the prettiest website I've ever seen, but it works well.

Casey B.

Site Experience Feedback

Jan 20, 2025

Longtime customer of Rock Auto. I wasn't able to find what I wanted for a price i was willing to pay. Parts Geek had it. So we'll see about shipping and part quality, but so far, so good.

BEARDEDGRUMP

Site Experience Feedback

Jan 20, 2025

ORDER PARTS TO FIX MY KIDS CAR AND WAS HAPPY

Online Shopper

Site Experience Feedback

Jan 20, 2025

Very helpful

Chevy Man

Site Experience Feedback

Jan 20, 2025

I have always liked the PatrsGeek website. It's easy to use, and I'm able to usually find what I need quickly.

Online Shopper

Site Experience Feedback

Jan 20, 2025

Parts are in good deal of price

Online Shopper

Site Experience Feedback

Jan 20, 2025

Have none

Mimi

Site Experience Feedback

Jan 20, 2025

Great company and site. Parts are easy to find, and the breakdown of what vehicles the parts fit, makes shopping so much easier.

Big Dude

Site Experience Feedback

Jan 20, 2025

great site, everyone should definitely check this out

Will

Site Experience Feedback

Jan 20, 2025

The parts were easy to find, and affordable.

Beany

Post-Delivery Feedback

Jan 20, 2025

Part exceeded my expected quality. The price was right. Would gladly reccomend to my friends and family.

Jb

Site Experience Feedback

Jan 20, 2025

Easy to understand and navigate

DIYTexan

Site Experience Feedback

Jan 20, 2025

I was able to find exactly what I need for my vehicle. The website made it easy and quick.

Boris

Site Experience Feedback

Jan 20, 2025

Very good website. Easy to find and compare parts.

Tomar

Site Experience Feedback

Jan 20, 2025

It was great...

JoeM

Site Experience Feedback

Jan 20, 2025

Parts Geek always has the part I need without the stuff I don’t.