PartsGeek Reviews - 22,770 Review - 8.9/10
PartsGeek Rating
Overall Satisfaction | 8.9 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.1 /10 |
Satisfaction with Customer Support | 8.8 /10 |
8.9out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 82% |
Neutral | 13% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.1 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
6.8 out of 10
Recent Reviews for PartsGeek
Showing 1 - 20 of 22,770
dh23
Site Experience Feedback
Jan 20, 2025
overall great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Gmoney
Site Experience Feedback
Jan 20, 2025
Excellent Experience and good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kryss
Site Experience Feedback
Jan 20, 2025
Easy to use only problem I had was with my form of payment but I figured out how to solve that issue and move forward.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
None
Site Experience Feedback
Jan 20, 2025
Big jack
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TokinSmokes
Site Experience Feedback
Jan 20, 2025
Older UI, loads fast, had to mentally calculate optional shipping charges into my total before checkout to decide whether or not to buy. Not an issue, but I have to gripe about something here. It isn't the prettiest website I've ever seen, but it works well.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Casey B.
Site Experience Feedback
Jan 20, 2025
Longtime customer of Rock Auto. I wasn't able to find what I wanted for a price i was willing to pay. Parts Geek had it. So we'll see about shipping and part quality, but so far, so good.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
BEARDEDGRUMP
Site Experience Feedback
Jan 20, 2025
ORDER PARTS TO FIX MY KIDS CAR AND WAS HAPPY
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2025
Very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chevy Man
Site Experience Feedback
Jan 20, 2025
I have always liked the PatrsGeek website. It's easy to use, and I'm able to usually find what I need quickly.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2025
Parts are in good deal of price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 20, 2025
Have none
- Overall Rating: 4
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
Mimi
Site Experience Feedback
Jan 20, 2025
Great company and site. Parts are easy to find, and the breakdown of what vehicles the parts fit, makes shopping so much easier.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big Dude
Site Experience Feedback
Jan 20, 2025
great site, everyone should definitely check this out
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Will
Site Experience Feedback
Jan 20, 2025
The parts were easy to find, and affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Beany
Post-Delivery Feedback
Jan 20, 2025
Part exceeded my expected quality. The price was right. Would gladly reccomend to my friends and family.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Jb
Site Experience Feedback
Jan 20, 2025
Easy to understand and navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DIYTexan
Site Experience Feedback
Jan 20, 2025
I was able to find exactly what I need for my vehicle. The website made it easy and quick.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boris
Site Experience Feedback
Jan 20, 2025
Very good website. Easy to find and compare parts.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Tomar
Site Experience Feedback
Jan 20, 2025
It was great...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
JoeM
Site Experience Feedback
Jan 20, 2025
Parts Geek always has the part I need without the stuff I don’t.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »