PartsGeek Reviews - 20,742 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 81 - 100 of 20,742
Jake
Site Experience Feedback
Nov 24, 2024
Nothing to say
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Batman
Site Experience Feedback
Nov 24, 2024
It was great. I have no suggestions to make my shopping better.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Manson
Site Experience Feedback
Nov 24, 2024
Fast easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tdurden
Site Experience Feedback
Nov 24, 2024
Product said free shipping but shipping charges were added. Not a huge deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tinknocker
Post-Delivery Feedback
Nov 24, 2024
GREAT EXPERINCE. QUALITY PARTS DELIVERED VERY QUICKLY. I WOULD ABSOLUTELY BUY FROM PARTS GEEK AGAIN.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Key
Site Experience Feedback
Nov 24, 2024
I had a good experience smooth shipping and payment process and my part was easy to find
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Oz
Site Experience Feedback
Nov 24, 2024
Highly satisfied, quick ordering process.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
pat
Site Experience Feedback
Nov 24, 2024
she was well informed and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Simple guy
Site Experience Feedback
Nov 24, 2024
Overall easy to shop
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
joe
Site Experience Feedback
Nov 24, 2024
never had any problems with geek part they always keep me informed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Seen
Site Experience Feedback
Nov 24, 2024
Partsgeek hasnt ever done me wrong and always have great prices
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
Easy to Order. Hopefully I'll be happy when I get my order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jimbo
Site Experience Feedback
Nov 24, 2024
Great price and free shipping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
gc
Site Experience Feedback
Nov 24, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CMJ
Site Experience Feedback
Nov 24, 2024
i am trying for the first time
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
gbcar guy
Site Experience Feedback
Nov 24, 2024
its ok and the only online store i shop at.I was shopping on ebay for free shipping but delivery took too long.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JoeC
Site Experience Feedback
Nov 14, 2024
I had not problem finding what I was looking for and placed the order quickly. The checkout was easy and now I will wait for the part and see how long it takes to arrive.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JoeC
Post-Delivery Feedback
Nov 24, 2024
I check a few site for this part and PartsGeek had a larger selection at good prices and I’ve ordered successfully from them before. The part was just what I needed and fit well and looked just like the OEM part I replaced. I would recommend PartsGeek again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 24, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FoxTech
Site Experience Feedback
Nov 24, 2024
Helpful staff and good customer service! OEM products at a great price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »