PartsGeek Reviews - 20,742 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 61 - 80 of 20,742
Bob
Site Experience Feedback
Nov 15, 2024
I always seem to find parts on Geek Parts that dealerships cannot order! Very helpful when working on older vehicles !
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc
Site Experience Feedback
Nov 25, 2024
I love fart geek
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jerry c
Site Experience Feedback
Nov 25, 2024
Had what I needed at a good price
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
sometimes difficulty contacting
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rogie
Site Experience Feedback
Nov 25, 2024
Very Easy to order, Very Good Prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stickman
Site Experience Feedback
Nov 17, 2024
Customer service was very helpful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Stickman
Post-Delivery Feedback
Nov 25, 2024
I got support help I gave the vin# and still got the wrong part
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Blonde
Site Experience Feedback
Nov 15, 2024
It was a quick and painless experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blonde
Post-Delivery Feedback
Nov 25, 2024
My order arrived in time. Ordering online was easy. Product exact and in new condition. Very staisfied
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
mrbungle
Site Experience Feedback
Nov 25, 2024
The brake lines that I've now ordered twice were incorrect.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
TJH
Site Experience Feedback
Nov 08, 2024
Easy
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
El flaco
Site Experience Feedback
Nov 25, 2024
Great pricing and quality parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimbob
Site Experience Feedback
Nov 25, 2024
I had a great experience with the site today. I’ve never have had an issue always been a super reliable super trustworthy and quality site.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Felice
Site Experience Feedback
Nov 17, 2024
Easy to find what I was looking for.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Felice
Post-Delivery Feedback
Nov 25, 2024
Replaced hardware in tailgate. Works like new now.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Professor X
Site Experience Feedback
Nov 24, 2024
Great experience every time. I have been purchasing parts from here for several years and have always had a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/a
Site Experience Feedback
Nov 24, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Weebaby
Site Experience Feedback
Nov 24, 2024
It was easy finding what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
moodoh
Site Experience Feedback
Nov 24, 2024
It was quick and easy and understandable. No problems with the site and pretty quick with emailing confirmation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Adon
Site Experience Feedback
Nov 24, 2024
So far it’s been a very pleasant experience. One of the only sites with what I needed in stock and fairly quick shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crop duster
Site Experience Feedback
Nov 24, 2024
I’ve been buying parts from partsgeek for a few years now and I always get good parts for a good price. I’ve only got the wrong parts once and they were happy to take the return
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
N
Site Experience Feedback
Nov 24, 2024
An absolute godsend website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
gonzo4cars
Site Experience Feedback
Nov 24, 2024
1st time, seem pretty easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »