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PartsGeek Reviews - 20,742 Review - 9.0/10

Nov 26, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 41 - 60 of 20,742

Mr Fixit

Site Experience Feedback

Nov 19, 2024

very good

Jon

Site Experience Feedback

Nov 25, 2024

Website was easy to use and I found a really good deal compared to what AutoZone and OReillys wanted to charge me.

Dan

Site Experience Feedback

Nov 25, 2024

Very good Idea

Short Circuit

Site Experience Feedback

Nov 25, 2024

Seems like y'all have good parts and reasonably priced.

bb

Site Experience Feedback

Nov 25, 2024

so far so good

Zim

Site Experience Feedback

Nov 25, 2024

I was getting new tires they said I needed front struts at a cost of $1200.00 I checked parts geek and bought them for $235.00 A lot saved with a little bit of effort

Online Shopper

Site Experience Feedback

Nov 25, 2024

Awesome easy to use website

Superd

Site Experience Feedback

Nov 25, 2024

I held back on ordering my gasket set because you charge shipping. My other orders were free shipping thats one of the main reasons I use your site

Harry

Site Experience Feedback

Nov 25, 2024

Easy to use and very fast

Online Shopper

Site Experience Feedback

Nov 25, 2024

Things got ordered

Boo

Site Experience Feedback

Nov 25, 2024

Good l. Waiting on shipment

Use ....Straight forward my own name !

Site Experience Feedback

Oct 24, 2024

Very Good ! Lots of Auto part very well described and with part images detail. Very useful and informational site. Very Cheap site ! Most others Digital and physical AutoParts....their prices are 2 or 3 times higer and more costly

Joe

Site Experience Feedback

Nov 25, 2024

Easy ordering process

Joey

Site Experience Feedback

Nov 25, 2024

I love the variety of parts, and I love the automatic warranty of 1 years, and I love the clarity at check out. My concern is quality parts because a lot of parts are made in China. I contacted the manufacture today, and they said some parts are made in the US, but they have other parts made outside the country.

Phil

Site Experience Feedback

Nov 13, 2024

There were many manufacturers options without info to distinguish between them. Through a dart!


Post-Delivery Feedback

Nov 25, 2024

Told my mechanic

mr.jjay

Site Experience Feedback

Nov 25, 2024

quick and simple

Ozzie

Site Experience Feedback

Nov 25, 2024

Found the part via Google...went to parts page...but when I tried to put part in shopping cart, website made me start over with year, make, and model of vehicle...and did not take me back to the part I wanted. Had to go back to Google and copy parts number to find the part again....very frustrating.

Blanco

Site Experience Feedback

Nov 25, 2024

My experience purchasing parts from your company has always been great.

Amber

Site Experience Feedback

Nov 25, 2024

it was ok

bossman

Site Experience Feedback

Nov 25, 2024

easy process to order parts