PartsGeek Reviews - 20,742 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 41 - 60 of 20,742
Mr Fixit
Site Experience Feedback
Nov 19, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jon
Site Experience Feedback
Nov 25, 2024
Website was easy to use and I found a really good deal compared to what AutoZone and OReillys wanted to charge me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Nov 25, 2024
Very good Idea
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Short Circuit
Site Experience Feedback
Nov 25, 2024
Seems like y'all have good parts and reasonably priced.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
bb
Site Experience Feedback
Nov 25, 2024
so far so good
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Zim
Site Experience Feedback
Nov 25, 2024
I was getting new tires they said I needed front struts at a cost of $1200.00 I checked parts geek and bought them for $235.00 A lot saved with a little bit of effort
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Awesome easy to use website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Superd
Site Experience Feedback
Nov 25, 2024
I held back on ordering my gasket set because you charge shipping. My other orders were free shipping thats one of the main reasons I use your site
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Harry
Site Experience Feedback
Nov 25, 2024
Easy to use and very fast
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Things got ordered
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Boo
Site Experience Feedback
Nov 25, 2024
Good l. Waiting on shipment
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Use ....Straight forward my own name !
Site Experience Feedback
Oct 24, 2024
Very Good ! Lots of Auto part very well described and with part images detail. Very useful and informational site. Very Cheap site ! Most others Digital and physical AutoParts....their prices are 2 or 3 times higer and more costly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Nov 25, 2024
Easy ordering process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joey
Site Experience Feedback
Nov 25, 2024
I love the variety of parts, and I love the automatic warranty of 1 years, and I love the clarity at check out. My concern is quality parts because a lot of parts are made in China. I contacted the manufacture today, and they said some parts are made in the US, but they have other parts made outside the country.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Phil
Site Experience Feedback
Nov 13, 2024
There were many manufacturers options without info to distinguish between them. Through a dart!
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Phil
Post-Delivery Feedback
Nov 25, 2024
Told my mechanic
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
- Full ratings for this review »
mr.jjay
Site Experience Feedback
Nov 25, 2024
quick and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ozzie
Site Experience Feedback
Nov 25, 2024
Found the part via Google...went to parts page...but when I tried to put part in shopping cart, website made me start over with year, make, and model of vehicle...and did not take me back to the part I wanted. Had to go back to Google and copy parts number to find the part again....very frustrating.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blanco
Site Experience Feedback
Nov 25, 2024
My experience purchasing parts from your company has always been great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amber
Site Experience Feedback
Nov 25, 2024
it was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bossman
Site Experience Feedback
Nov 25, 2024
easy process to order parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »