PartsGeek Reviews - 20,742 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 21 - 40 of 20,742
BobC
Site Experience Feedback
Nov 25, 2024
Easy to get my order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dano
Site Experience Feedback
Nov 25, 2024
everything went smoothly until i gave my credit card info and clicked done , and then system kicked me out, saying system was updating or down for maintenence. it might have been a glitch but was concerning because it only happened AFTER i put in cc info. i will watch cc statement for dicey activity. if site was down for maintenence, do it before I give up sensitive info.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Osh
Site Experience Feedback
Nov 25, 2024
Great website very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Caveman7714
Site Experience Feedback
Nov 25, 2024
The overall experience was great found what I needed always do and it always had a good quality parts that's easy to check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nannyfirecracker
Site Experience Feedback
Nov 25, 2024
It’s been ok
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Site Experience Feedback
Nov 25, 2024
Always fast and has the best prices and selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rob
Site Experience Feedback
Nov 25, 2024
navigating this transaction was a breeze, i hope i see my product in a timely fashion!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Robocop 50
Site Experience Feedback
Nov 25, 2024
Great prices, great part's, reliable service. Prompt delivery ♥️
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave
Site Experience Feedback
Nov 25, 2024
good price, easy transaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bubba
Site Experience Feedback
Nov 15, 2024
Easy to find parts and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Bubba
Post-Delivery Feedback
Nov 25, 2024
Brake pads don’t fit even though I typed in car info
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
sim
Site Experience Feedback
Nov 25, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
justinksw
Site Experience Feedback
Nov 25, 2024
I was able to quickly find what I needed to repair my car after an unfortunate encounter with a raccoon... Thanks!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Eddie
Site Experience Feedback
Nov 25, 2024
quick and easy to find what you need. price was cheaper than other sites I looked at. free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
big bill
Post-Delivery Feedback
Nov 25, 2024
i order the wong part got to return it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sol
Post-Delivery Feedback
Nov 25, 2024
Great product and price !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jdogg
Site Experience Feedback
Nov 25, 2024
Very good interaction
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Twangy rae
Site Experience Feedback
Nov 25, 2024
Ok
- Overall Rating: 3
- Would Shop Here Again: 4
- Likelihood To Recommend: 5
- Full ratings for this review »
6
Site Experience Feedback
Nov 25, 2024
So far so good thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Moose
Site Experience Feedback
Nov 25, 2024
Parts Geek is very good at pricing and free shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Danno
Site Experience Feedback
Nov 25, 2024
Unable to edit shipping and billing information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »