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PartsGeek Reviews - 20,742 Review - 9.0/10

Nov 26, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 21 - 40 of 20,742

BobC

Site Experience Feedback

Nov 25, 2024

Easy to get my order

dano

Site Experience Feedback

Nov 25, 2024

everything went smoothly until i gave my credit card info and clicked done , and then system kicked me out, saying system was updating or down for maintenence. it might have been a glitch but was concerning because it only happened AFTER i put in cc info. i will watch cc statement for dicey activity. if site was down for maintenence, do it before I give up sensitive info.

Osh

Site Experience Feedback

Nov 25, 2024

Great website very easy to navigate

Caveman7714

Site Experience Feedback

Nov 25, 2024

The overall experience was great found what I needed always do and it always had a good quality parts that's easy to check out

Nannyfirecracker

Site Experience Feedback

Nov 25, 2024

It’s been ok

Rick

Site Experience Feedback

Nov 25, 2024

Always fast and has the best prices and selection

rob

Site Experience Feedback

Nov 25, 2024

navigating this transaction was a breeze, i hope i see my product in a timely fashion!

Robocop 50

Site Experience Feedback

Nov 25, 2024

Great prices, great part's, reliable service. Prompt delivery ♥️

Dave

Site Experience Feedback

Nov 25, 2024

good price, easy transaction

Bubba

Site Experience Feedback

Nov 15, 2024

Easy to find parts and good prices


Post-Delivery Feedback

Nov 25, 2024

Brake pads don’t fit even though I typed in car info

sim

Site Experience Feedback

Nov 25, 2024

all good

justinksw

Site Experience Feedback

Nov 25, 2024

I was able to quickly find what I needed to repair my car after an unfortunate encounter with a raccoon... Thanks!

Eddie

Site Experience Feedback

Nov 25, 2024

quick and easy to find what you need. price was cheaper than other sites I looked at. free shipping

big bill

Post-Delivery Feedback

Nov 25, 2024

i order the wong part got to return it

Sol

Post-Delivery Feedback

Nov 25, 2024

Great product and price !

Jdogg

Site Experience Feedback

Nov 25, 2024

Very good interaction

Twangy rae

Site Experience Feedback

Nov 25, 2024

Ok

6

Site Experience Feedback

Nov 25, 2024

So far so good thanks

Moose

Site Experience Feedback

Nov 25, 2024

Parts Geek is very good at pricing and free shipping

Danno

Site Experience Feedback

Nov 25, 2024

Unable to edit shipping and billing information