PartsGeek Reviews - 20,742 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 1 - 20 of 20,742
oj
Site Experience Feedback
Nov 25, 2024
Shipping delivery timeframe is not consistent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lwoody45679
Site Experience Feedback
Nov 25, 2024
overall good experience easy to navigate and get exactly what i need
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
Easy navigation an buying
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
MICAH
Site Experience Feedback
Nov 25, 2024
I purchased a fuel pump to replace for a customer. When purchasing through the website I had put in the vehicle information and ordered a the pump for it and paid extra for expedited shipping expecting to receive the part within 2-4 days. I purchased the part on NOV 5 and did NOT recieve part till NOV 16, Why did i even pay for extra shipping It was a waste of my money. When I recieved the part It was the wrong one if that was my fault ordering the wrong one or the website saying it would fit. I started a return process but have been trying to contact your company for the last 4 days now to see if they can send me a return slip. At this time Im frustrated and just ordered the right part this time hopefully and still working on trying to return the first one. I would love to hear back from you and get my refund back plus my extra fee for shipping cost.
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Swanson
Site Experience Feedback
Nov 25, 2024
Great easy experience.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mona
Site Experience Feedback
Nov 25, 2024
Part was available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
eddie
Site Experience Feedback
Nov 25, 2024
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
easily navigated compared to amazon and i prefer not to help mr Bezos
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Gord
Site Experience Feedback
Nov 25, 2024
I thought the website was very customer friendly and the pricing was reasonable. I would recommend this site to others.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kenny
Site Experience Feedback
Nov 25, 2024
The wed site was very active fast to get to, price was very resonable.I'll continue to shop on this site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tony
Site Experience Feedback
Nov 25, 2024
Good sevice
- Overall Rating: 6
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
- Full ratings for this review »
Dad-man
Site Experience Feedback
Nov 25, 2024
Easy to navigate I recommend my kids to order from parts geek
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
muote
Site Experience Feedback
Nov 25, 2024
over all experienced was satisfying
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dutch60
Site Experience Feedback
Nov 25, 2024
Based on the make, year, model, and sub model there were still two possible parts. I explained everything to the chat agent who identified exactly which automatic HVAC Blower Motor Resistor I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
1903
Site Experience Feedback
Nov 25, 2024
Very good initial contact with Stewart today.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dillweed
Site Experience Feedback
Nov 25, 2024
very good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Em
Site Experience Feedback
Nov 25, 2024
First time purchasing from website. So far a great experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Max
Site Experience Feedback
Nov 25, 2024
Large selection of parts with cheaper and faster shipping than rockauto for the parts I was looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buschman
Site Experience Feedback
Nov 25, 2024
No complaints at all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
face
Site Experience Feedback
Nov 25, 2024
great price & free shiping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »