Vulcan Tire Reviews - 136 Reviews - 9.7/10
2020
Winner
Circle of
Excellence
7 years
Vulcan Tire Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.7out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 96% |
Neutral | 9% | 4% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Vulcan Tire
Showing 81 - 100 of 136
Chariots of Rideshare
Site Experience Feedback
Jan 24, 2024
I am a former web designer, now turned rideshare driver. The UI/UX of your site is outdated - but it worked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
MJTahoe
Site Experience Feedback
Jan 21, 2024
I have purchased 3 sets of chains for my vehicles from Vulcan tire. I am selling one and needed to buy a new set for my new car.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Mike M
Site Experience Feedback
Jan 19, 2024
the site is fine. would look at lot more professional if the website had a face lift, aesthetically.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »
Mike in Capshaw
Site Experience Feedback
Jan 17, 2024
Discreptancy with tire size to item sold chart.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Easy product matching
Site Experience Feedback
Jan 17, 2024
Website was easy to navigate and to find proper sizing of equipment I was shopping for.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Milkdud
Site Experience Feedback
Jan 15, 2024
it was great. I originally found your item on Amazon but was concerned about the sizing so came to your site to verify the sizing and was able to order from you directly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nada
Site Experience Feedback
Jan 15, 2024
Online chat lady was helpful.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
jjordan
Site Experience Feedback
Jan 13, 2024
Great thanks
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
David K
Site Experience Feedback
Jan 13, 2024
Straight forward, no problems.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 12, 2024
Great selection of products at reasonable prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Jan 12, 2024
Good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 11, 2024
Ordered online, happy with the experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 10, 2024
great customer service via chat
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dbeuke
Site Experience Feedback
Jan 10, 2024
Got what I needed in a timely manner. If the delivery shows up tomorrow Ill be very pleased. Heading to a cabin next week and wanted snow chains for my Truck.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
firftrz71
Site Experience Feedback
Jan 09, 2024
Easy to find what I needed. Good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 09, 2024
Payment site not clear about how phone number has to be typed in for software to recognize
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ilikechains
Site Experience Feedback
Jan 09, 2024
Found the tire chains that I needed here when they were out of stock everywhere else. I’ll keep Vulcan tire in mind and recommend to friends if they’re looking for this specific tire chain.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WC
Site Experience Feedback
Jan 08, 2024
It would be very helpful to have a real person to ask some questions about best product to order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
HookDuke
Site Experience Feedback
Jan 08, 2024
Thank you for having such an easy to use site for selecting chain sizes. It made it really easy to find the right product and reassured me that I was making the proper selection for my van. Pricing was also reasonable for what I could see across the Internet. Thanks for being easy to use and upfront with your pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Reader
Site Experience Feedback
Jan 08, 2024
Smooth
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »