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Vulcan Tire Reviews - 136 Reviews - 9.7/10

Nov 25, 2024
Vulcan Tire Sales offers products for all types of vehicles from high performance cars to industrial applications.
Circle of Excellence - Vulcan Tire

2020
Winner

Circle of
Excellence

7 years

Vulcan Tire Rating

Rating
Overall Satisfaction9.7 /10
Would Shop Here Again9.8 /10
Likelihood to Recommend9.8 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.8 /10
On-Time Delivery9.8 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.7out of 10


Would Shop Here Again:

 

9.8out of 10


Likelihood To Recommend:

 

9.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

89%96%

Neutral

9%4%

Negative

2%0%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.8 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.8 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.8 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Vulcan Tire

Showing 81 - 100 of 136

Chariots of Rideshare

Site Experience Feedback

Jan 24, 2024

I am a former web designer, now turned rideshare driver. The UI/UX of your site is outdated - but it worked.

MJTahoe

Site Experience Feedback

Jan 21, 2024

I have purchased 3 sets of chains for my vehicles from Vulcan tire. I am selling one and needed to buy a new set for my new car.

Mike M

Site Experience Feedback

Jan 19, 2024

the site is fine. would look at lot more professional if the website had a face lift, aesthetically.

Mike in Capshaw

Site Experience Feedback

Jan 17, 2024

Discreptancy with tire size to item sold chart.

Easy product matching

Site Experience Feedback

Jan 17, 2024

Website was easy to navigate and to find proper sizing of equipment I was shopping for.

Milkdud

Site Experience Feedback

Jan 15, 2024

it was great. I originally found your item on Amazon but was concerned about the sizing so came to your site to verify the sizing and was able to order from you directly.

Nada

Site Experience Feedback

Jan 15, 2024

Online chat lady was helpful.

jjordan

Site Experience Feedback

Jan 13, 2024

Great thanks

David K

Site Experience Feedback

Jan 13, 2024

Straight forward, no problems.

Online Shopper

Site Experience Feedback

Jan 12, 2024

Great selection of products at reasonable prices

Mike

Site Experience Feedback

Jan 12, 2024

Good experience

Online Shopper

Site Experience Feedback

Jan 11, 2024

Ordered online, happy with the experience.

Online Shopper

Site Experience Feedback

Jan 10, 2024

great customer service via chat

dbeuke

Site Experience Feedback

Jan 10, 2024

Got what I needed in a timely manner. If the delivery shows up tomorrow Ill be very pleased. Heading to a cabin next week and wanted snow chains for my Truck.

firftrz71

Site Experience Feedback

Jan 09, 2024

Easy to find what I needed. Good prices.

Online Shopper

Site Experience Feedback

Jan 09, 2024

Payment site not clear about how phone number has to be typed in for software to recognize

Ilikechains

Site Experience Feedback

Jan 09, 2024

Found the tire chains that I needed here when they were out of stock everywhere else. I’ll keep Vulcan tire in mind and recommend to friends if they’re looking for this specific tire chain.

WC

Site Experience Feedback

Jan 08, 2024

It would be very helpful to have a real person to ask some questions about best product to order.

HookDuke

Site Experience Feedback

Jan 08, 2024

Thank you for having such an easy to use site for selecting chain sizes. It made it really easy to find the right product and reassured me that I was making the proper selection for my van. Pricing was also reasonable for what I could see across the Internet. Thanks for being easy to use and upfront with your pricing.

Reader

Site Experience Feedback

Jan 08, 2024

Smooth