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Vulcan Tire Reviews - 133 Reviews - 9.8/10

Dec 3, 2024
Vulcan Tire Sales offers products for all types of vehicles from high performance cars to industrial applications.
Circle of Excellence - Vulcan Tire

2020
Winner

Circle of
Excellence

7 years

Vulcan Tire Rating

Rating
Overall Satisfaction9.8 /10
Would Shop Here Again9.9 /10
Likelihood to Recommend9.9 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.9 /10
On-Time Delivery9.9 /10
Satisfaction with Customer Support9.7 /10
Overall Satisfaction:
 

9.8out of 10


Would Shop Here Again:

 

9.9out of 10


Likelihood To Recommend:

 

9.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

90%94%

Neutral

6%3%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.6 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.7 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

8.9 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.9 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.7 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Vulcan Tire

Showing 121 - 133 of 133

HMR Chuck

Site Experience Feedback

Dec 13, 2023

this is my 3 set of tires from here

Joe

Site Experience Feedback

Dec 11, 2023

Ordering process was good. Product and shipping quality are still unknown.

Oppa

Site Experience Feedback

Dec 11, 2023

Top notch customer service. Responded to my email questions fast and offered 3 price points and options.

Shade Tree Mechanic

Site Experience Feedback

Dec 11, 2023

Good Experience on their website. No complaints.

Online Shopper

Site Experience Feedback

Dec 11, 2023

Called customer service to confirm tire fitment, very helpful

Vic

Site Experience Feedback

Nov 25, 2023

Purchased tire traction devices for a winter van trip, site was very clear and easy to work through. Price was very competitive, very happy with overall experience.

Zigg

Site Experience Feedback

Dec 09, 2023

Better price than Amazon!

NJ Purchaser

Site Experience Feedback

Dec 07, 2023

Smooth process to select and purchase

Rick

Post-Delivery Feedback

Dec 06, 2023

Vulcan was the only supplier that had my product in stock and also had the best price.

RCL1

Site Experience Feedback

Dec 06, 2023

I performed my research elsewhere, and plugged the desired item into google shopping search engine, and your price was best. After checking against the tire size, your results showed the item as “best” which confirmed my research. The checkout was suboptimal as the design appears to be a generations old and not optimized for iPhone or other mobile.

Ganondorf

Site Experience Feedback

Dec 04, 2023

Got what I needed, and helped ensure sizing was accurate

Corey

Site Experience Feedback

Dec 03, 2023

Easy to navigate. Simple to purchase.

twinduction

Site Experience Feedback

Dec 03, 2023

The site feels extremely dated. Very straightforward and does what it needs to, but the user interface is cold and antiquated.