Vulcan Tire Reviews - 133 Reviews - 9.8/10
2020
Winner
Circle of
Excellence
7 years
Vulcan Tire Rating
Overall Satisfaction | 9.8 /10 |
---|---|
Would Shop Here Again | 9.9 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.9 /10 |
Satisfaction with Customer Support | 9.7 /10 |
9.8out of 10
Would Shop Here Again:
9.9out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 90% | 94% |
Neutral | 6% | 3% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Vulcan Tire
Showing 121 - 133 of 133
HMR Chuck
Site Experience Feedback
Dec 13, 2023
this is my 3 set of tires from here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Dec 11, 2023
Ordering process was good. Product and shipping quality are still unknown.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Oppa
Site Experience Feedback
Dec 11, 2023
Top notch customer service. Responded to my email questions fast and offered 3 price points and options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shade Tree Mechanic
Site Experience Feedback
Dec 11, 2023
Good Experience on their website. No complaints.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 11, 2023
Called customer service to confirm tire fitment, very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Vic
Site Experience Feedback
Nov 25, 2023
Purchased tire traction devices for a winter van trip, site was very clear and easy to work through. Price was very competitive, very happy with overall experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zigg
Site Experience Feedback
Dec 09, 2023
Better price than Amazon!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
NJ Purchaser
Site Experience Feedback
Dec 07, 2023
Smooth process to select and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Post-Delivery Feedback
Dec 06, 2023
Vulcan was the only supplier that had my product in stock and also had the best price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
RCL1
Site Experience Feedback
Dec 06, 2023
I performed my research elsewhere, and plugged the desired item into google shopping search engine, and your price was best. After checking against the tire size, your results showed the item as “best” which confirmed my research. The checkout was suboptimal as the design appears to be a generations old and not optimized for iPhone or other mobile.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ganondorf
Site Experience Feedback
Dec 04, 2023
Got what I needed, and helped ensure sizing was accurate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Corey
Site Experience Feedback
Dec 03, 2023
Easy to navigate. Simple to purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
twinduction
Site Experience Feedback
Dec 03, 2023
The site feels extremely dated. Very straightforward and does what it needs to, but the user interface is cold and antiquated.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »