Vulcan Tire Reviews - 136 Reviews - 9.7/10
2020
Winner
Circle of
Excellence
7 years
Vulcan Tire Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.7out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 96% |
Neutral | 9% | 4% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Vulcan Tire
Showing 41 - 60 of 136
Online Shopper
Site Experience Feedback
Apr 28, 2024
na
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Smurf
Site Experience Feedback
Apr 23, 2024
Love how easy it was to find the right size.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ghostdog
Site Experience Feedback
Apr 13, 2024
Great great great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Ghostdog
Post-Delivery Feedback
Apr 23, 2024
Very pleased!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Mark
Site Experience Feedback
Apr 01, 2024
I need it sooner. Would like better clarity on returns if it doesn't fit. Are there shipping charges if it doesn't fit even if the site says it fits?
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don
Site Experience Feedback
Mar 15, 2024
Had trouble with initial contact but a guy got back to me and took care of my request.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Don
Post-Delivery Feedback
Mar 26, 2024
I was having trouble identifying which items to order and my initial chat session was not very helpful, but some one got back to me on chat and resolved the issue. Was very helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
chris
Site Experience Feedback
Mar 09, 2024
thanks, chris
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chris
Post-Delivery Feedback
Mar 20, 2024
good tire selection, good prices, short shipping distance available, very nice website.no add-ons to the tire and shipping price.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kelly
Site Experience Feedback
Mar 16, 2024
Ordering went well; waiting to see if delivery is on time and performance is good
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Justin
Site Experience Feedback
Mar 03, 2024
Website was very detailed and inventory quite comprehensive. Shipping options were fantastic. Price was excellent too. Overall website design could be a bit jazzed up to be more modern and would nice if the payment options linked with Apple Pay for ease of purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
"EO"
Site Experience Feedback
Mar 14, 2024
Your site was easy t navigate and friendly. I will not change anything on it at this time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TUTS
Site Experience Feedback
Mar 06, 2024
No issues. very simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
smitty
Site Experience Feedback
Mar 02, 2024
Easy to navigate, good info, good selection and good prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 29, 2024
We have ordered several in the past 4 years
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 29, 2024
First time purchase we will see
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Wayne
Site Experience Feedback
Feb 28, 2024
All aspects of interaction were excellent.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 26, 2024
Very efficient process from finding the tire online and receiving it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Nuckin Futz
Site Experience Feedback
Feb 24, 2024
Used to be able to get good name brand tires cheap, like Falken and sumitomo, now astronomical
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Bobby
Site Experience Feedback
Feb 23, 2024
It's always easy with valcan
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 20, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jon
Site Experience Feedback
Feb 19, 2024
Easy to order the parts I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Feb 17, 2024
Very easy process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »