Vulcan Tire Reviews - 133 Reviews - 9.8/10
2020
Winner
Circle of
Excellence
7 years
Vulcan Tire Rating
Overall Satisfaction | 9.8 /10 |
---|---|
Would Shop Here Again | 9.9 /10 |
Likelihood to Recommend | 9.9 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.9 /10 |
On-Time Delivery | 9.9 /10 |
Satisfaction with Customer Support | 9.7 /10 |
9.8out of 10
Would Shop Here Again:
9.9out of 10
Likelihood To Recommend:
9.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 90% | 94% |
Neutral | 6% | 3% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.8 out of 10
Shipping Charges
Satisfaction with shipping charges
8.9 out of 10
Variety of Shipping Options
Desired shipping options were available
9.1 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.9 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.7 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Vulcan Tire
Showing 101 - 120 of 133
WC
Site Experience Feedback
Jan 08, 2024
It would be very helpful to have a real person to ask some questions about best product to order.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
HookDuke
Site Experience Feedback
Jan 08, 2024
Thank you for having such an easy to use site for selecting chain sizes. It made it really easy to find the right product and reassured me that I was making the proper selection for my van. Pricing was also reasonable for what I could see across the Internet. Thanks for being easy to use and upfront with your pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Reader
Site Experience Feedback
Jan 08, 2024
Smooth
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Seed tec
Post-Delivery Feedback
Jan 06, 2024
The first order was the wrong item but I reorderd and returning the 1st item have not received the 2nd order yet I just wish there was a phone contact to talk to a person
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 5
- Full ratings for this review »
Jack
Site Experience Feedback
Jan 03, 2024
I had to enter the size, then the item#, then the size again, then the item # again.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rodney
Site Experience Feedback
Jan 03, 2024
Liked the free shipping and zero tax.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dredge Mcgillicutty
Site Experience Feedback
Jan 02, 2024
Excellent interaction on site. All fields are intuitive and easy to navigate. A great go to site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve
Post-Delivery Feedback
Dec 30, 2023
I purchased Koenig snow chains which were the wrong size. Vulcan made the return process easy and shipped the correct size in time for my ski trip.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TLB
Site Experience Feedback
Dec 27, 2023
Was looking for tire chains , with the many to look at details was super easy to see the difference to narrow down what I thought would work for me best . Nice and easy checkout aswell and only 2 to 3 days for me to get what I ordered and that's a big plus aswell .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D
Site Experience Feedback
Dec 26, 2023
Purchased tires based on price and shipping compared to others
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
nmrider
Site Experience Feedback
Dec 18, 2023
Clear guidance to appropriate chain and good pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Site Experience Feedback
Dec 24, 2023
Good product, in stock, great price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DAB
Site Experience Feedback
Dec 14, 2023
Efficient transaction one item was in carr
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Wayne
Site Experience Feedback
Dec 11, 2023
Easy Peasy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big rob
Site Experience Feedback
Dec 19, 2023
Everything was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Site Experience Feedback
Dec 18, 2023
for a old guy this is simple to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blue
Site Experience Feedback
Dec 11, 2023
I am just glad that I finally got my tire because it's been a year since I bought the tires and they already are beginning to show The Wire
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blue
Post-Delivery Feedback
Dec 18, 2023
I would highly tell somebody about the good tires that you guys have been giving me everything about the company is very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Daniel
Site Experience Feedback
Dec 17, 2023
Best price available
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Manic Black Rhino
Site Experience Feedback
Dec 17, 2023
I was most impressed by answer to emailed question. Most authoritative answer that clarified the right product to purchace.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
ALR
Site Experience Feedback
Dec 12, 2023
Easy to select the correct snow chain size for my vehicle and tires.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »