Vulcan Tire Reviews - 136 Reviews - 9.7/10
2020
Winner
Circle of
Excellence
7 years
Vulcan Tire Rating
Overall Satisfaction | 9.7 /10 |
---|---|
Would Shop Here Again | 9.8 /10 |
Likelihood to Recommend | 9.8 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.8 /10 |
On-Time Delivery | 9.8 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.7out of 10
Would Shop Here Again:
9.8out of 10
Likelihood To Recommend:
9.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 96% |
Neutral | 9% | 4% |
Negative | 2% | 0% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.7 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.7 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.8 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.8 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Vulcan Tire
Showing 61 - 80 of 136
Online Shopper
Post-Delivery Feedback
Feb 17, 2024
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- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Hot daddy
Site Experience Feedback
Feb 13, 2024
Worried about clearance of wheel size chains and car model.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 30, 2024
Excellant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kellendad
Post-Delivery Feedback
Feb 09, 2024
I found you via Google. I already knew what I was after, but the site confirmed. Straightforward to execute the order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Informative
Site Experience Feedback
Feb 01, 2024
I have visited this site many times, so I am very familiar with getting to what I want. The product I found had very good information that helped me decide to buy it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Tank Chains
Site Experience Feedback
Jan 22, 2024
I have purchased these same type/brand of tire chains years ago before (I believe from this site) and have put them to use with much satisfaction. I wanted another set for another vehicle of ours. These chains make the vehicles move like a tank through snow and ice. Highly recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bigbeardebbie
Site Experience Feedback
Feb 07, 2024
Quick and easy, my 3rd set.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chet
Site Experience Feedback
Feb 07, 2024
I inquired about the product ordered and received a quick response. Too early to tell if the info provided is correct - I'll know after I install the chains on my truck
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
Happy 4 wheeler
Site Experience Feedback
Feb 07, 2024
All good and easy
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
NONE
Site Experience Feedback
Feb 06, 2024
EASY WEBSITE TO NAVIGATE.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Site Experience Feedback
Feb 05, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lewis98
Site Experience Feedback
Feb 05, 2024
My interaction with the site over all was a little jumbled. All info needed was present but I feel it could’ve been better streamlined to speed up the product selection and purchasing process. The options also were lacking, I have to go to a different retailer to find the other set of chains I’m looking for.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 04, 2024
Website helped me pick my sizing and went smoothly
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
MT
Site Experience Feedback
Feb 04, 2024
Vulcan has the products I need and will deliver in a timely manner.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Johnny
Site Experience Feedback
Feb 02, 2024
Easy to find and compare products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mammoth Skier
Site Experience Feedback
Feb 02, 2024
Your site was the only site that knew what chains fit on a 2023 Mercedes GLS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RetiredRPh
Site Experience Feedback
Jan 30, 2024
Vulcan Tire had the best price on the pressure pro sensors … although the price has gone up , but what hasn’t under Brandon. I am looking forward to seeing if they last as long as the previous set I got from Silverleaf. The chat person, Amelia I think, was helpful and knowledgeable about the product (I hope). I never found a phone number to talk to a human…but that may be on me, or simply the way of the world now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 21, 2024
Requiring the wheel size was a friction. Website is outdated. But overall impression is a thoughtful vendor. I’m paying higher prices than Tesla website and expedited shipping. So that’s a bit of a bummer.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
- Full ratings for this review »
rodiau
Site Experience Feedback
Jan 28, 2024
Inside tire clearance was my deciding factor: I selected the cable with the least required inside clearance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Uncle Bern
Site Experience Feedback
Jan 16, 2024
First time buyer. Need to see how timely and accurately items are shipped.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Uncle Bern
Post-Delivery Feedback
Jan 26, 2024
Delivery was via USPS and got delayed by one (1) day. Not an issue as there were winter storms in the Northeast. I could easily track the shipment.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »