Home > Automotive > PartsGeek

PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 981 - 1000 of 20,820

Good business

Site Experience Feedback

Nov 12, 2024

Good

Frost

Site Experience Feedback

Nov 11, 2024

Basic experience

MTJK

Site Experience Feedback

Nov 11, 2024

Went smooth no complaints

FlapJackWillyMack

Site Experience Feedback

Nov 11, 2024

the chat guys were very helpful. Hopefully the instalation goes half as good as the purchase did.

N/A

Site Experience Feedback

Nov 11, 2024

N/A

Andy

Site Experience Feedback

Nov 11, 2024

Very intuitive and easy to navigate.

calley

Site Experience Feedback

Nov 11, 2024

im happy so far

will

Site Experience Feedback

Nov 11, 2024

none

joetexas

Site Experience Feedback

Nov 11, 2024

need to be more specific about what engine model the parts fit, It tokk me some time to figure it out and i am still not sure i am getting the correct parts!

Mazda6guy

Site Experience Feedback

Nov 11, 2024

Great website, tons of options in stock! Received my order the third business day after ordering it.

b salazar

Site Experience Feedback

Nov 11, 2024

it was easy to find what i was looking for and im looking forward to try a brand that i see on youtube alot so i thought i would give it a try.

JT

Site Experience Feedback

Nov 11, 2024

goog

Dave

Site Experience Feedback

Nov 11, 2024

Easy too use website..Great prices and customer service is great.

Iceman

Site Experience Feedback

Oct 28, 2024

Only good things to say about parts geeks. I have bought few things last few years without any issues and fair priced. Thank you!


Post-Delivery Feedback

Nov 11, 2024

Ordered a cv axle for 2013 Honda odyssey and on the website it said “ this fits your vehicle “ but it didn’t. The end that goes into the transfer case is a little bit bigger than the original. Ordering was easy, price was reasonable and it got delivered on time.

Nate

Site Experience Feedback

Nov 11, 2024

Great prices good quality

Jay777

Site Experience Feedback

Nov 11, 2024

Parts geek is amazing pricing is amazing and shipping is very quick

Rob

Site Experience Feedback

Nov 11, 2024

I was able to quickly find the part. I was looking for and purchase it all within a couple of minutes. Easy peasy.

Sportster

Site Experience Feedback

Nov 11, 2024

The part was on line and had free shipping. Parts geek has bailed me out of al lot of jams with the stuff i could get from your system .Keep up the good work.

Jeep Wrench

Site Experience Feedback

Nov 11, 2024

Quickly located vehicle and engine option, identified correct replacement parts easily.

bill

Site Experience Feedback

Nov 11, 2024

great selections and helpful assistance