PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 1001 - 1020 of 20,820
Nate
Site Experience Feedback
Nov 11, 2024
it was good i was able to find the parts i needed for a good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ladyknight143
Site Experience Feedback
Nov 11, 2024
Excellent, part showed immediately and checkout was speedy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mojo Mo
Site Experience Feedback
Nov 11, 2024
the part I ordered is hopefully new, not reconditioned; as other similar items were mark reconditioned and the one I ordered was not. Also others showed a core charge and this one did not.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
1st Timer
Site Experience Feedback
Nov 11, 2024
Item was easy to find, categorized parts list make it very easy. Pictures of part could have been better, especially for 1st time DIY'er. Info on part could be better.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
LOKI
Site Experience Feedback
Nov 11, 2024
REALLY ENJOY ORDERING FROM YOUR SITE..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mechanic
Site Experience Feedback
Nov 11, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jjjjj
Site Experience Feedback
Nov 11, 2024
It has always been fairly easy.
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- Full ratings for this review »
Mad b
Site Experience Feedback
Nov 11, 2024
Was easy to navigate. I didnt get a little annoyed with the pop up chat but thats easliy overlokked considering the low cost for good parts
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
winky
Site Experience Feedback
Nov 06, 2024
Just selected it and ordered it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
winky
Post-Delivery Feedback
Nov 11, 2024
Just look up parts and order at very good prices
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Wendell
Site Experience Feedback
Nov 11, 2024
N/A
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 11, 2024
good
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Casey
Site Experience Feedback
Nov 11, 2024
All good, no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Niyah White
Site Experience Feedback
Nov 01, 2024
I am highly satisfied with using this website. I can definitely say that it was easy to navigate and find exactly what I was looking for for me this is a 10 off 10.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nene
Site Experience Feedback
Nov 11, 2024
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JR
Site Experience Feedback
Nov 11, 2024
Easy to use
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
MVKAuto
Site Experience Feedback
Nov 11, 2024
Very pleased with being able to find what I needed to be able to help out our customer with less financial burden. Get prices and fast deliveries are important in the Auto industry. :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
carperson
Site Experience Feedback
Nov 11, 2024
good experience and easy search. could use more pictures and description
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Pomer
Site Experience Feedback
Nov 11, 2024
very good
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
beechf35
Site Experience Feedback
Oct 26, 2024
The website is easy to navigate with good presentation of the products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
beechf35
Post-Delivery Feedback
Nov 11, 2024
I had ordered the wrong parts, which was my fault. I went to chat with the representative. She gave me the link to order the right part and sent me shipping labels for returns at no cost to me, even though it was my mistake. All within a matter of minutes. It doesn't get much better than that. The representative was very courteous and professional.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
tiger
Site Experience Feedback
Nov 11, 2024
i like the service
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »