PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 941 - 960 of 20,820
Online Shopper
Site Experience Feedback
Nov 12, 2024
Everything went smoothly had no problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DDW
Site Experience Feedback
Nov 12, 2024
I have ordered a lot from parts geek and only had to send something back one time every thing has been good.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gene1965
Site Experience Feedback
Nov 02, 2024
I have had a great experience with the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gene1965
Post-Delivery Feedback
Nov 12, 2024
I have always relied on Parts Geek for my auto parts, when I go there I know that the parts are going to be the right ones. I would recommend that you go there if you want to keep on riding in your fancy ride.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
God
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DeeTruth
Site Experience Feedback
Nov 12, 2024
It is always a great experience dealing with parts geek
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
BaggerBob
Site Experience Feedback
Nov 02, 2024
Quick & easy! Found it, bought it...that was it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BaggerBob
Post-Delivery Feedback
Nov 12, 2024
The part I wanted was easy to locate and order, af a good price. Delivery was quick, and on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
You have the right parts and if there is a problem you fix it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Waxmanu6
Site Experience Feedback
Nov 12, 2024
It went fine
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Will
Site Experience Feedback
Nov 12, 2024
Research the quality of the parts ordered and they were very satisfactory
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boot
Site Experience Feedback
Nov 12, 2024
There are multiple options to chose from for my vehicles and that is good as there are multiple price options as well as quality options.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
HABBY
Site Experience Feedback
Nov 12, 2024
GREAT SERVICE AND EASY WEB SITE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aaron
Site Experience Feedback
Nov 12, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sad momma
Site Experience Feedback
Nov 12, 2024
Great site - easy to manage and place orders
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
repogeorge
Site Experience Feedback
Nov 12, 2024
ordering was easy parts arrived on time and were of quality as stated.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Nick
Site Experience Feedback
Nov 12, 2024
the site was easy to use I found what I needed and ordered right away. I need the part ASAP so I hope it comes soon. The only option for shipping was 3-5 business days free which is awesome but I would love to see an option for quicker shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
Looking up parts and ordering has been easy so far. the parts are good quality and cheaper than the local part stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill K.
Site Experience Feedback
Nov 12, 2024
easy to use great price, hope product works
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
John
Site Experience Feedback
Nov 12, 2024
You offer Pay Pal as a payment option. Why? You know they remove the shipping address from the package so the original part that I wanted was returned to you because of an incomplete address. I have to settle for an OEM part... but worse I needed that part for my car to run.
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 03, 2024
Ordered wheel hubs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HY150MAX
Site Experience Feedback
Nov 12, 2024
EVERYTHING WENT WELL, KEEP UP THE GOOD WORK!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »