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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 941 - 960 of 20,820

Online Shopper

Site Experience Feedback

Nov 12, 2024

Everything went smoothly had no problems

DDW

Site Experience Feedback

Nov 12, 2024

I have ordered a lot from parts geek and only had to send something back one time every thing has been good.

Gene1965

Site Experience Feedback

Nov 02, 2024

I have had a great experience with the website


Post-Delivery Feedback

Nov 12, 2024

I have always relied on Parts Geek for my auto parts, when I go there I know that the parts are going to be the right ones. I would recommend that you go there if you want to keep on riding in your fancy ride.

Online Shopper

Site Experience Feedback

Nov 12, 2024

God

DeeTruth

Site Experience Feedback

Nov 12, 2024

It is always a great experience dealing with parts geek

BaggerBob

Site Experience Feedback

Nov 02, 2024

Quick & easy! Found it, bought it...that was it.


Post-Delivery Feedback

Nov 12, 2024

The part I wanted was easy to locate and order, af a good price. Delivery was quick, and on time.

Online Shopper

Site Experience Feedback

Nov 12, 2024

You have the right parts and if there is a problem you fix it!

Waxmanu6

Site Experience Feedback

Nov 12, 2024

It went fine

Will

Site Experience Feedback

Nov 12, 2024

Research the quality of the parts ordered and they were very satisfactory

Boot

Site Experience Feedback

Nov 12, 2024

There are multiple options to chose from for my vehicles and that is good as there are multiple price options as well as quality options.

HABBY

Site Experience Feedback

Nov 12, 2024

GREAT SERVICE AND EASY WEB SITE

Aaron

Site Experience Feedback

Nov 12, 2024

Good

Sad momma

Site Experience Feedback

Nov 12, 2024

Great site - easy to manage and place orders

repogeorge

Site Experience Feedback

Nov 12, 2024

ordering was easy parts arrived on time and were of quality as stated.

Nick

Site Experience Feedback

Nov 12, 2024

the site was easy to use I found what I needed and ordered right away. I need the part ASAP so I hope it comes soon. The only option for shipping was 3-5 business days free which is awesome but I would love to see an option for quicker shipping.

Online Shopper

Site Experience Feedback

Nov 12, 2024

Looking up parts and ordering has been easy so far. the parts are good quality and cheaper than the local part stores.

Bill K.

Site Experience Feedback

Nov 12, 2024

easy to use great price, hope product works

John

Site Experience Feedback

Nov 12, 2024

You offer Pay Pal as a payment option. Why? You know they remove the shipping address from the package so the original part that I wanted was returned to you because of an incomplete address. I have to settle for an OEM part... but worse I needed that part for my car to run.

Online Shopper

Site Experience Feedback

Nov 03, 2024

Ordered wheel hubs

HY150MAX

Site Experience Feedback

Nov 12, 2024

EVERYTHING WENT WELL, KEEP UP THE GOOD WORK!