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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 961 - 980 of 20,820

GAR II

Site Experience Feedback

Nov 12, 2024

Worked great

willie

Site Experience Feedback

Nov 12, 2024

Delivery price too high!

meeks

Site Experience Feedback

Nov 12, 2024

it was good

eli

Site Experience Feedback

Nov 12, 2024

to much information before the actul information of the parts at the begenin of the page and the logo a little old fashioned need a new one the rest all good

pionex

Site Experience Feedback

Nov 12, 2024

every thing went well

Russ

Site Experience Feedback

Nov 12, 2024

Was awesome 😎

Bman00711

Site Experience Feedback

Nov 12, 2024

Its nice to have a site at your finger tips that is geared towards oem parts or upgrades if you want the in the same search page.

fk

Site Experience Feedback

Nov 12, 2024

went on chat was give part no problem

Goddess

Site Experience Feedback

Nov 03, 2024

Hard time processing method of payment when paying with Afterpay


Post-Delivery Feedback

Nov 12, 2024

I was in need of brake pads and rotors for my car and I had already spoken with the mechanic and I needed the parts quickly❗️I was utilizing pay in 4 payments when I saw Parts Geek. I looked for the most budget friendly parts for me and then purchased them. The parts were here in 2 days❗️I immediately took them to the mechanic and I knew the parts were good when he opened the box and started his job with no questions❗️Thanks Parts Geek and I will definitely purchase from you again as well as refer my friends❗️I’m totally satisfied with my purchase❗️

Fabulous

Site Experience Feedback

Nov 12, 2024

Easy to find what we need for every vehicle. The checkout is secure and questions always answered

rusty wrench

Site Experience Feedback

Nov 12, 2024

I have been shopping parts geek for about ten years now shop around other sites always got the right parts and fit i needed for my car been a driveway mech. for over fifty years still going thanks again for all your services and coupons

Brewinfan

Site Experience Feedback

Nov 12, 2024

This site was recommended by a friend. The site was very user friendly for the items i needed. will definitely use this site/company again.

Michael

Site Experience Feedback

Nov 12, 2024

It was very easy to navigate website and find the part I needed, and the cost was only a quarter of what the dealership quoted.

ET

Site Experience Feedback

Nov 02, 2024

easy to look up items needed

Nno

Site Experience Feedback

Nov 12, 2024

Good

4QKustomsllc

Site Experience Feedback

Nov 04, 2024

Easy interface pricing was nice enough and it states it should fit this project without modifications. SO in all I'm hopeful


Post-Delivery Feedback

Nov 12, 2024

Well the fuel tank picture did not exactly match to the original. Fit up was assured in the specifications so I ordered it. When it arrived, quite quickly I may add. It was an exact match on the oe part.

mace

Site Experience Feedback

Nov 12, 2024

I have searched for 2 day for this part and it took Rachel 30 seconds

Rick

Site Experience Feedback

Nov 07, 2024

It was easy to order


Post-Delivery Feedback

Nov 12, 2024

The parts selection was very good and the prices were great.

Mdl83

Site Experience Feedback

Nov 04, 2024

This site was easy to find what I needed and the experience was good overall can't tell u about the product yet just placed the order


Post-Delivery Feedback

Nov 12, 2024

This was a good and fast service they had what I needed the only complaint I have is I wasn't able to track my package but it arrived when it was supposed to

N

Site Experience Feedback

Nov 12, 2024

NONE