PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 961 - 980 of 20,820
GAR II
Site Experience Feedback
Nov 12, 2024
Worked great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
willie
Site Experience Feedback
Nov 12, 2024
Delivery price too high!
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
meeks
Site Experience Feedback
Nov 12, 2024
it was good
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
eli
Site Experience Feedback
Nov 12, 2024
to much information before the actul information of the parts at the begenin of the page and the logo a little old fashioned need a new one the rest all good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
pionex
Site Experience Feedback
Nov 12, 2024
every thing went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Russ
Site Experience Feedback
Nov 12, 2024
Was awesome 😎
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Bman00711
Site Experience Feedback
Nov 12, 2024
Its nice to have a site at your finger tips that is geared towards oem parts or upgrades if you want the in the same search page.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
fk
Site Experience Feedback
Nov 12, 2024
went on chat was give part no problem
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Goddess
Site Experience Feedback
Nov 03, 2024
Hard time processing method of payment when paying with Afterpay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Goddess
Post-Delivery Feedback
Nov 12, 2024
I was in need of brake pads and rotors for my car and I had already spoken with the mechanic and I needed the parts quickly❗️I was utilizing pay in 4 payments when I saw Parts Geek. I looked for the most budget friendly parts for me and then purchased them. The parts were here in 2 days❗️I immediately took them to the mechanic and I knew the parts were good when he opened the box and started his job with no questions❗️Thanks Parts Geek and I will definitely purchase from you again as well as refer my friends❗️I’m totally satisfied with my purchase❗️
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Fabulous
Site Experience Feedback
Nov 12, 2024
Easy to find what we need for every vehicle. The checkout is secure and questions always answered
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
rusty wrench
Site Experience Feedback
Nov 12, 2024
I have been shopping parts geek for about ten years now shop around other sites always got the right parts and fit i needed for my car been a driveway mech. for over fifty years still going thanks again for all your services and coupons
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brewinfan
Site Experience Feedback
Nov 12, 2024
This site was recommended by a friend. The site was very user friendly for the items i needed. will definitely use this site/company again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michael
Site Experience Feedback
Nov 12, 2024
It was very easy to navigate website and find the part I needed, and the cost was only a quarter of what the dealership quoted.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
ET
Site Experience Feedback
Nov 02, 2024
easy to look up items needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nno
Site Experience Feedback
Nov 12, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
4QKustomsllc
Site Experience Feedback
Nov 04, 2024
Easy interface pricing was nice enough and it states it should fit this project without modifications. SO in all I'm hopeful
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
4QKustomsllc
Post-Delivery Feedback
Nov 12, 2024
Well the fuel tank picture did not exactly match to the original. Fit up was assured in the specifications so I ordered it. When it arrived, quite quickly I may add. It was an exact match on the oe part.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
mace
Site Experience Feedback
Nov 12, 2024
I have searched for 2 day for this part and it took Rachel 30 seconds
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Rick
Site Experience Feedback
Nov 07, 2024
It was easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rick
Post-Delivery Feedback
Nov 12, 2024
The parts selection was very good and the prices were great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Mdl83
Site Experience Feedback
Nov 04, 2024
This site was easy to find what I needed and the experience was good overall can't tell u about the product yet just placed the order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mdl83
Post-Delivery Feedback
Nov 12, 2024
This was a good and fast service they had what I needed the only complaint I have is I wasn't able to track my package but it arrived when it was supposed to
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
N
Site Experience Feedback
Nov 12, 2024
NONE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »