PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 921 - 940 of 20,820
Ray
Site Experience Feedback
Nov 13, 2024
Cool
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
KCERIC
Site Experience Feedback
Nov 13, 2024
I had reached out a few weeks back. He had sent me a quote and I went ahead placed the order today.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Chris B
Site Experience Feedback
Nov 13, 2024
great company to order parts from
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
pop
Site Experience Feedback
Nov 13, 2024
it was all good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Frank
Site Experience Feedback
Oct 23, 2024
The website was easy to use and the products were super competitive!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ty
Site Experience Feedback
Nov 13, 2024
everything was great and website was very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michelle
Site Experience Feedback
Nov 01, 2024
experience is fine and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Michelle
Post-Delivery Feedback
Nov 13, 2024
I placed my order after finding the part I desperately needed. at the local store, it was double price. i paid for expedited shipping. 5days later the part was still in PA....I finally received the part (according to y'all it was within YOUR timeframe according to the rep I spoke with who was very rude)... pitiful customer service especially paying extra. I will not be making future purchases. until now I had been a customer for several years but the extra fees paid and poor customer service ruined that!!
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Get money
Site Experience Feedback
Nov 13, 2024
Easy to navigate and find what you looking for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
brian
Site Experience Feedback
Nov 13, 2024
love parts geek easy to find hard to find items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mrich
Site Experience Feedback
Nov 07, 2024
Overall I was able to purchase my part. However, I did have some issues with a form of payment being rejected due to incorrect billing address (regardless the fact it was correct). Tried calling partsgeek help line and was never able to get a hold of anyone to assist with reprocessing my order and I ended up having to completely reorder.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Mrich
Post-Delivery Feedback
Nov 13, 2024
Ordered a fuel pump for my vehicle. There were no issues, shipping was faster than expected. I have ordered other parts from partsgeek before and have never had an issue. I'm constantly recommending to other people to order from here as they seem to have quality products, at times, much cheaper than stores.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 5
- Full ratings for this review »
DINK
Site Experience Feedback
Nov 05, 2024
PRODUCT PICTURES COULD BE LARGER
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JD
Site Experience Feedback
Nov 06, 2024
Ms Andy T. Was a very good sales representative to talk to and she had a lot of patience while dealing with me.lol She was a lot better than the representative I used the last time. T U
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JD
Post-Delivery Feedback
Nov 13, 2024
The parts from Detroit Axle did fit but not like they were supposed to the lineup holes on the rotor or a half a hole off so you could not use the lineup hole. The brake pads had to be ground down on each end to fit into the caliper if this had been anybody else they wouldn't have been able to get them to fit I had to capabilities to grind them down to make them fit into the caliper. I suppose this could happen ever once in awhile I've used Detroit Axle before and never had a problem. I'm going to call this a fluke and quality control but besides those two little items there everything went as planned
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Mike
Site Experience Feedback
Nov 13, 2024
Have ordered before and as always, have a great shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jason
Site Experience Feedback
Nov 13, 2024
Easy and inexpensive. Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
woody
Site Experience Feedback
Nov 12, 2024
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Serg
Site Experience Feedback
Nov 12, 2024
This is just my first buy. We'll see...
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 12, 2024
Easy to find
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Brendon
Site Experience Feedback
Nov 12, 2024
I ordered the part I needed, and it’s coming quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
smiley
Site Experience Feedback
Nov 12, 2024
very easy to use.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Uruguayo
Site Experience Feedback
Nov 12, 2024
Good very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »