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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 901 - 920 of 20,820

Al

Site Experience Feedback

Nov 13, 2024

It was quick and easy found what i was looking for.

HIM

Site Experience Feedback

Nov 13, 2024

it was great!

Shorty

Site Experience Feedback

Nov 13, 2024

I have ordered several parts for family and friends. Everyone was so pleased with price and time line of delivery.. the only improvement i noticed is the packaging, I am always concerned if the part is damaged because the box is so damaged with no protection to the part.. over all its always my go to.

Eren

Site Experience Feedback

Nov 13, 2024

Easy to use and easy to find parts for your year make and model

Didly

Site Experience Feedback

Nov 05, 2024

I have ordered from you'll before years ago and had a good experience so you'll were the first ones I thought of .


Post-Delivery Feedback

Nov 13, 2024

Overall good service

for my truck

Site Experience Feedback

Nov 13, 2024

all good

ant

Site Experience Feedback

Nov 13, 2024

very good and fast

Happy

Site Experience Feedback

Nov 13, 2024

Very easy website to navigate. Easily found the part that I needed and they had plenty in stock which was great too. On top of all that, the price was exceptional.

Sweetheart

Site Experience Feedback

Nov 13, 2024

its always a pleasure to search for parts on this site it never let us down.

dano

Site Experience Feedback

Nov 13, 2024

Have used parts geek multiple times and experience and service has been great.

Online Shopper

Site Experience Feedback

Nov 13, 2024

So far so good.

Sneaky Pete

Site Experience Feedback

Nov 13, 2024

Easily found the part I need

roadhawg

Site Experience Feedback

Nov 13, 2024

need better details and more pictures for critical items such as electrical plugs with pin outs and mounting bolt patterns

Esteban

Site Experience Feedback

Nov 13, 2024

Very interesting and the page is very complete and has everything one could need.

Denny

Site Experience Feedback

Nov 13, 2024

This is the first time that I have used this particular company...but it certainly won't be the last! I worked (chatted with a lady named Angelica, who waisted no time finding me the part I needed, had the part wrote up on an order, and all I had to do was approve it and put in my appropriate info. Very pleased with the speed & service I was given!

Chana

Site Experience Feedback

Nov 02, 2024

I’m middle of looking up part it kept wanting to send me to chat.

Cheapgal

Site Experience Feedback

Nov 13, 2024

Parksgeek makes it so easy and cheaper to order parts! This site is always my go to when i need a car part

Jim

Site Experience Feedback

Nov 13, 2024

quick and easy to find parts and place order

Ynot

Post-Delivery Feedback

Nov 13, 2024

super easy to find, just input vehicle info make sure it fits then click and get it!!

Bundee

Site Experience Feedback

Nov 13, 2024

My experience was great. Per usual parts geek has options and the prices vary from expensive to very reasonable and affordable.