PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 901 - 920 of 20,820
Al
Site Experience Feedback
Nov 13, 2024
It was quick and easy found what i was looking for.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
HIM
Site Experience Feedback
Nov 13, 2024
it was great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shorty
Site Experience Feedback
Nov 13, 2024
I have ordered several parts for family and friends. Everyone was so pleased with price and time line of delivery.. the only improvement i noticed is the packaging, I am always concerned if the part is damaged because the box is so damaged with no protection to the part.. over all its always my go to.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Eren
Site Experience Feedback
Nov 13, 2024
Easy to use and easy to find parts for your year make and model
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Didly
Site Experience Feedback
Nov 05, 2024
I have ordered from you'll before years ago and had a good experience so you'll were the first ones I thought of .
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Didly
Post-Delivery Feedback
Nov 13, 2024
Overall good service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
for my truck
Site Experience Feedback
Nov 13, 2024
all good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
ant
Site Experience Feedback
Nov 13, 2024
very good and fast
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy
Site Experience Feedback
Nov 13, 2024
Very easy website to navigate. Easily found the part that I needed and they had plenty in stock which was great too. On top of all that, the price was exceptional.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sweetheart
Site Experience Feedback
Nov 13, 2024
its always a pleasure to search for parts on this site it never let us down.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
dano
Site Experience Feedback
Nov 13, 2024
Have used parts geek multiple times and experience and service has been great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
So far so good.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Sneaky Pete
Site Experience Feedback
Nov 13, 2024
Easily found the part I need
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
roadhawg
Site Experience Feedback
Nov 13, 2024
need better details and more pictures for critical items such as electrical plugs with pin outs and mounting bolt patterns
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Esteban
Site Experience Feedback
Nov 13, 2024
Very interesting and the page is very complete and has everything one could need.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Denny
Site Experience Feedback
Nov 13, 2024
This is the first time that I have used this particular company...but it certainly won't be the last! I worked (chatted with a lady named Angelica, who waisted no time finding me the part I needed, had the part wrote up on an order, and all I had to do was approve it and put in my appropriate info. Very pleased with the speed & service I was given!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chana
Site Experience Feedback
Nov 02, 2024
I’m middle of looking up part it kept wanting to send me to chat.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Cheapgal
Site Experience Feedback
Nov 13, 2024
Parksgeek makes it so easy and cheaper to order parts! This site is always my go to when i need a car part
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Site Experience Feedback
Nov 13, 2024
quick and easy to find parts and place order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Ynot
Post-Delivery Feedback
Nov 13, 2024
super easy to find, just input vehicle info make sure it fits then click and get it!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bundee
Site Experience Feedback
Nov 13, 2024
My experience was great. Per usual parts geek has options and the prices vary from expensive to very reasonable and affordable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »