PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 881 - 900 of 20,820
BOB
Site Experience Feedback
Nov 14, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Justinberry080
Site Experience Feedback
Nov 14, 2024
Easy to shop and great options for parts.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 14, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ssnider
Site Experience Feedback
Nov 13, 2024
It was really good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
berry good
Site Experience Feedback
Nov 13, 2024
berry good and ezze
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PaulG
Site Experience Feedback
Nov 02, 2024
I filled in the questions about my truck and was directed to just what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PaulG
Post-Delivery Feedback
Nov 13, 2024
The parts arrived well packaged and in a timely manner. I have yet to install the parts but due to past results I fully expect them to work as expected.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
i like the service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
WILBERT
Site Experience Feedback
Nov 13, 2024
VERY GOOD
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
good price easy checkout
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Shanmugaraj
Site Experience Feedback
Nov 13, 2024
Parts Geek has quality products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
stubby
Site Experience Feedback
Nov 13, 2024
P G had the part I needed for an affordable price, would rather see faster shipping time but you do what you do .
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dj
Post-Delivery Feedback
Nov 13, 2024
I have bought these same parts before from this site and never had a bad or wrong part sent to me. This site always has the parts in stock that I am looking for and at a reasonable price. I would definitely recommend this site to anybody in need of a auto part. I like the fact that you can track your order. Thank you parts geek.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Buckaroo
Site Experience Feedback
Nov 13, 2024
Everything was great
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
lexx
Site Experience Feedback
Nov 13, 2024
god
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Spec
Site Experience Feedback
Nov 13, 2024
Easy process
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
ray
Site Experience Feedback
Nov 13, 2024
I've been using parts geek for a while and I find it convenient to use.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Satisfied customer
Site Experience Feedback
Nov 04, 2024
It's not hard for me to make an order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Satisfied customer
Post-Delivery Feedback
Nov 13, 2024
The parts ordered was the right parts sometimes it seem like a long time that maybe because I want the parts faster. Overall the do get me what I want .
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 7
- Full ratings for this review »
Juanf
Site Experience Feedback
Nov 13, 2024
Easy to read catalog, great prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
jax
Site Experience Feedback
Nov 13, 2024
found an adequate part to replace the broken part, price was good enough. most places charge twice as much. not sure if it will work with the electric adjusment features. hope I don't have to return it.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Jeff
Site Experience Feedback
Nov 13, 2024
Good experience. Would like the opportunity for overnight shipping
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »