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PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 881 - 900 of 20,820

BOB

Site Experience Feedback

Nov 14, 2024

good

Justinberry080

Site Experience Feedback

Nov 14, 2024

Easy to shop and great options for parts.

Online Shopper

Site Experience Feedback

Nov 14, 2024

good

Ssnider

Site Experience Feedback

Nov 13, 2024

It was really good

berry good

Site Experience Feedback

Nov 13, 2024

berry good and ezze

PaulG

Site Experience Feedback

Nov 02, 2024

I filled in the questions about my truck and was directed to just what I was looking for.


Post-Delivery Feedback

Nov 13, 2024

The parts arrived well packaged and in a timely manner. I have yet to install the parts but due to past results I fully expect them to work as expected.

Online Shopper

Site Experience Feedback

Nov 13, 2024

i like the service

WILBERT

Site Experience Feedback

Nov 13, 2024

VERY GOOD

Online Shopper

Site Experience Feedback

Nov 13, 2024

good price easy checkout

Shanmugaraj

Site Experience Feedback

Nov 13, 2024

Parts Geek has quality products

stubby

Site Experience Feedback

Nov 13, 2024

P G had the part I needed for an affordable price, would rather see faster shipping time but you do what you do .

Dj

Post-Delivery Feedback

Nov 13, 2024

I have bought these same parts before from this site and never had a bad or wrong part sent to me. This site always has the parts in stock that I am looking for and at a reasonable price. I would definitely recommend this site to anybody in need of a auto part. I like the fact that you can track your order. Thank you parts geek.

Buckaroo

Site Experience Feedback

Nov 13, 2024

Everything was great

lexx

Site Experience Feedback

Nov 13, 2024

god

Spec

Site Experience Feedback

Nov 13, 2024

Easy process

ray

Site Experience Feedback

Nov 13, 2024

I've been using parts geek for a while and I find it convenient to use.

Satisfied customer

Site Experience Feedback

Nov 04, 2024

It's not hard for me to make an order


Post-Delivery Feedback

Nov 13, 2024

The parts ordered was the right parts sometimes it seem like a long time that maybe because I want the parts faster. Overall the do get me what I want .

Juanf

Site Experience Feedback

Nov 13, 2024

Easy to read catalog, great prices.

jax

Site Experience Feedback

Nov 13, 2024

found an adequate part to replace the broken part, price was good enough. most places charge twice as much. not sure if it will work with the electric adjusment features. hope I don't have to return it.

Jeff

Site Experience Feedback

Nov 13, 2024

Good experience. Would like the opportunity for overnight shipping