PartsGeek Reviews - 20,820 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for PartsGeek
Showing 861 - 880 of 20,820
Notfast
Site Experience Feedback
Nov 14, 2024
All experiences have been very good. Have some hard-to-find parts and prices are fair.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rat man
Site Experience Feedback
Nov 14, 2024
good stuff
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
max
Site Experience Feedback
Nov 14, 2024
Good prices fast shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Reo
Site Experience Feedback
Nov 14, 2024
Fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Richard
Site Experience Feedback
Nov 14, 2024
Rachel Carter was very helpful. I was disconnected with the person before her. But Rachel took my ven # and made sure that I got the right part. Thanks Rachel
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Big Jiggy
Site Experience Feedback
Nov 14, 2024
my experience with this website is always a pleasant one
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Cyrax
Site Experience Feedback
Nov 14, 2024
First time ordering from parts geek and it was simple. Affordable prices and I don't have to wait for weeks to get parts for my Ford Flex. Five stars so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cam91
Site Experience Feedback
Nov 14, 2024
Overall good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 14, 2024
Would like to see more pictures would like the pictures to go out of 360° angle so I can assure myself that the part is right
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
REDEYE
Site Experience Feedback
Nov 14, 2024
GREAT
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
peanuts
Site Experience Feedback
Nov 08, 2024
good job
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
peanuts
Post-Delivery Feedback
Nov 14, 2024
I was able to find the part i needed at a good price and with fast and free shipping. the part was an exact fit and my vehicle was back on the road minutes after it arrived.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DYI guy
Site Experience Feedback
Nov 04, 2024
Purchase is smooth so far.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Virginia H
Site Experience Feedback
Nov 14, 2024
Good interface, complete information
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
cliff
Site Experience Feedback
Nov 05, 2024
the wib site was easy to connect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cliff
Post-Delivery Feedback
Nov 14, 2024
when I placed my order is super easy you had the part that i needed at a good price and i received my order fast and in good shape i will be ordering again and i tell others about Geek Auto
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
CHIDEX
Site Experience Feedback
Nov 08, 2024
EASY
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
CHIDEX
Post-Delivery Feedback
Nov 14, 2024
Very easy and convenient
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
ducky
Site Experience Feedback
Nov 04, 2024
Only question was whether the part offered under the Parts Geek part number was the same part as a given manufacturer part number - whether part was aftermarket or OEM. Otherwise worked easily.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
ducky
Post-Delivery Feedback
Nov 14, 2024
Got the part the next day! Great service and the best price on the web. Could have used a little more info confirming it was the right part for my older car and maybe on installation but overall a great experience. Highly recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
SaludaRick
Site Experience Feedback
Nov 04, 2024
Had to return a part. Angela Watt was a very helpful
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
SaludaRick
Post-Delivery Feedback
Nov 14, 2024
Parts fit perfectly. Had order a wrong part but returning it was simple.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Roscoe
Site Experience Feedback
Nov 14, 2024
experience was easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Mr. C
Post-Delivery Feedback
Nov 14, 2024
Website easy to use and at a good price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Freddie
Site Experience Feedback
Nov 03, 2024
Don’t change anything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Freddie
Post-Delivery Feedback
Nov 14, 2024
Great parts at the right price, easy online shopping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »