Home > Automotive > PartsGeek

PartsGeek Reviews - 20,820 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.8 out of 10

Recent Reviews for PartsGeek

Showing 861 - 880 of 20,820

Notfast

Site Experience Feedback

Nov 14, 2024

All experiences have been very good. Have some hard-to-find parts and prices are fair.

Rat man

Site Experience Feedback

Nov 14, 2024

good stuff

max

Site Experience Feedback

Nov 14, 2024

Good prices fast shipping.

Reo

Site Experience Feedback

Nov 14, 2024

Fine

Richard

Site Experience Feedback

Nov 14, 2024

Rachel Carter was very helpful. I was disconnected with the person before her. But Rachel took my ven # and made sure that I got the right part. Thanks Rachel

Big Jiggy

Site Experience Feedback

Nov 14, 2024

my experience with this website is always a pleasant one

Cyrax

Site Experience Feedback

Nov 14, 2024

First time ordering from parts geek and it was simple. Affordable prices and I don't have to wait for weeks to get parts for my Ford Flex. Five stars so far.

Cam91

Site Experience Feedback

Nov 14, 2024

Overall good

Online Shopper

Site Experience Feedback

Nov 14, 2024

Would like to see more pictures would like the pictures to go out of 360° angle so I can assure myself that the part is right

REDEYE

Site Experience Feedback

Nov 14, 2024

GREAT

peanuts

Site Experience Feedback

Nov 08, 2024

good job


Post-Delivery Feedback

Nov 14, 2024

I was able to find the part i needed at a good price and with fast and free shipping. the part was an exact fit and my vehicle was back on the road minutes after it arrived.

DYI guy

Site Experience Feedback

Nov 04, 2024

Purchase is smooth so far.

Virginia H

Site Experience Feedback

Nov 14, 2024

Good interface, complete information

cliff

Site Experience Feedback

Nov 05, 2024

the wib site was easy to connect


Post-Delivery Feedback

Nov 14, 2024

when I placed my order is super easy you had the part that i needed at a good price and i received my order fast and in good shape i will be ordering again and i tell others about Geek Auto

CHIDEX

Site Experience Feedback

Nov 08, 2024

EASY


Post-Delivery Feedback

Nov 14, 2024

Very easy and convenient

ducky

Site Experience Feedback

Nov 04, 2024

Only question was whether the part offered under the Parts Geek part number was the same part as a given manufacturer part number - whether part was aftermarket or OEM. Otherwise worked easily.


Post-Delivery Feedback

Nov 14, 2024

Got the part the next day! Great service and the best price on the web. Could have used a little more info confirming it was the right part for my older car and maybe on installation but overall a great experience. Highly recommend.

SaludaRick

Site Experience Feedback

Nov 04, 2024

Had to return a part. Angela Watt was a very helpful


Post-Delivery Feedback

Nov 14, 2024

Parts fit perfectly. Had order a wrong part but returning it was simple.

Roscoe

Site Experience Feedback

Nov 14, 2024

experience was easy

Mr. C

Post-Delivery Feedback

Nov 14, 2024

Website easy to use and at a good price.

Freddie

Site Experience Feedback

Nov 03, 2024

Don’t change anything


Post-Delivery Feedback

Nov 14, 2024

Great parts at the right price, easy online shopping