PartsGeek Reviews - 20,742 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 101 - 120 of 20,742
cooter
Site Experience Feedback
Nov 24, 2024
see if get part
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Adler
Site Experience Feedback
Nov 24, 2024
Over all the website was easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
king curry
Site Experience Feedback
Nov 11, 2024
nice
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review ยป
king curry
Post-Delivery Feedback
Nov 24, 2024
Thank you got here fast will be coming back again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
A pool builder
Site Experience Feedback
Nov 24, 2024
Experience was overall pleasant. Bought a headlight for my vehicle to replace the damaged one..now jus gotta sit back & wait for it to arrive.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Magnolia
Site Experience Feedback
Nov 24, 2024
good customer support, they helped me find the part asp
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Post-Delivery Feedback
Nov 24, 2024
n/a
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Jimbo
Post-Delivery Feedback
Nov 24, 2024
I found your website when I was looking for a very similar part, and went to it again IMMEDIATELY when I needed this one. I will never go to another after-market store and have already recommended it to people who will need your services in the future.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Shipping
Site Experience Feedback
Nov 09, 2024
Interaction good. Wish yall had an overnight shipping option. My daughter needs her car to commute to college out of town.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Shipping
Post-Delivery Feedback
Nov 24, 2024
Eveything was great. Price was good. Order was easy. My only problem is you have no other shipping option than ground. It would be hlful to have an overnight or 2 day shipping option.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Ron
Site Experience Feedback
Nov 24, 2024
Very good and positive experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
love
Site Experience Feedback
Nov 18, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
love
Post-Delivery Feedback
Nov 24, 2024
Very pleased!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Wolfpig
Site Experience Feedback
Nov 15, 2024
Easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Wolfpig
Post-Delivery Feedback
Nov 24, 2024
I ordered the swaybar link kit for my car. It was delivered in two days. They are an exact fit for my car and seems to be made out of quality material
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Champstat
Site Experience Feedback
Nov 12, 2024
Very good experience. Everything crystal clear in view.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Champstat
Post-Delivery Feedback
Nov 24, 2024
Absolutely no issues. This site is fantastic!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Qb72
Site Experience Feedback
Nov 14, 2024
Very good experience
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Qb72
Post-Delivery Feedback
Nov 24, 2024
I would recommend parts geek to my friends
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review ยป
Rasta
Site Experience Feedback
Nov 23, 2024
So far so good with my parts.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Jeff the Great
Site Experience Feedback
Nov 23, 2024
Ordering was quick and easy , the price was slightly less than the other parts suppliers on line. When the part works on my car ,I'll be happy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 23, 2024
Good waiting to check out products when they arrive.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review ยป
JT
Site Experience Feedback
Nov 23, 2024
Good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 23, 2024
I really love the deals ๐
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Jay
Site Experience Feedback
Nov 23, 2024
Quick and easy to search and find what I need, the checkout process was quick and simplified also. I used the cheaper shipping because I'm not in a hurry for the part but I like the options of getting them faster if it was needed in a certain time frame.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Thanks
Site Experience Feedback
Nov 23, 2024
Thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป