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PartsGeek Reviews - 20,742 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 101 - 120 of 20,742

cooter

Site Experience Feedback

Nov 24, 2024

see if get part

Adler

Site Experience Feedback

Nov 24, 2024

Over all the website was easy to navigate.

king curry

Site Experience Feedback

Nov 11, 2024

nice


Post-Delivery Feedback

Nov 24, 2024

Thank you got here fast will be coming back again

A pool builder

Site Experience Feedback

Nov 24, 2024

Experience was overall pleasant. Bought a headlight for my vehicle to replace the damaged one..now jus gotta sit back & wait for it to arrive.

Magnolia

Site Experience Feedback

Nov 24, 2024

good customer support, they helped me find the part asp

Online Shopper

Post-Delivery Feedback

Nov 24, 2024

n/a

Jimbo

Post-Delivery Feedback

Nov 24, 2024

I found your website when I was looking for a very similar part, and went to it again IMMEDIATELY when I needed this one. I will never go to another after-market store and have already recommended it to people who will need your services in the future.

Shipping

Site Experience Feedback

Nov 09, 2024

Interaction good. Wish yall had an overnight shipping option. My daughter needs her car to commute to college out of town.


Post-Delivery Feedback

Nov 24, 2024

Eveything was great. Price was good. Order was easy. My only problem is you have no other shipping option than ground. It would be hlful to have an overnight or 2 day shipping option.

Ron

Site Experience Feedback

Nov 24, 2024

Very good and positive experience.

love

Site Experience Feedback

Nov 18, 2024

very good


Post-Delivery Feedback

Nov 24, 2024

Very pleased!!!

Wolfpig

Site Experience Feedback

Nov 15, 2024

Easy to order


Post-Delivery Feedback

Nov 24, 2024

I ordered the swaybar link kit for my car. It was delivered in two days. They are an exact fit for my car and seems to be made out of quality material

Champstat

Site Experience Feedback

Nov 12, 2024

Very good experience. Everything crystal clear in view.


Post-Delivery Feedback

Nov 24, 2024

Absolutely no issues. This site is fantastic!!

Qb72

Site Experience Feedback

Nov 14, 2024

Very good experience


Post-Delivery Feedback

Nov 24, 2024

I would recommend parts geek to my friends

Rasta

Site Experience Feedback

Nov 23, 2024

So far so good with my parts.

Jeff the Great

Site Experience Feedback

Nov 23, 2024

Ordering was quick and easy , the price was slightly less than the other parts suppliers on line. When the part works on my car ,I'll be happy.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Good waiting to check out products when they arrive.

JT

Site Experience Feedback

Nov 23, 2024

Good products

Online Shopper

Site Experience Feedback

Nov 23, 2024

I really love the deals ๐Ÿ˜

Jay

Site Experience Feedback

Nov 23, 2024

Quick and easy to search and find what I need, the checkout process was quick and simplified also. I used the cheaper shipping because I'm not in a hurry for the part but I like the options of getting them faster if it was needed in a certain time frame.

Thanks

Site Experience Feedback

Nov 23, 2024

Thanks