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PartsGeek Reviews - 20,742 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 121 - 140 of 20,742

Mikes thought

Site Experience Feedback

Nov 23, 2024

Everything is easy to find. I’m greatly proud to shop with y’all.

Scewball80

Site Experience Feedback

Nov 23, 2024

Pretty good

Chris

Site Experience Feedback

Nov 17, 2024

Great experience, great quality, part geeks 🤓


Post-Delivery Feedback

Nov 23, 2024

Purchase some fuel injectors for my buick for good price and good quality.

Sexy

Site Experience Feedback

Nov 23, 2024

Ok

Great Service

Site Experience Feedback

Nov 23, 2024

Great prices and the parts actually fit my car. No complaints.

Clem

Site Experience Feedback

Nov 23, 2024

Site very easy to find parts

M

Site Experience Feedback

Nov 23, 2024

I googled what I needed partsgeek had the better deal so I purchased through them .

Spud

Site Experience Feedback

Nov 23, 2024

Parts geek has been a great place to order parts I would tell everyone to order there

tee

Site Experience Feedback

Nov 23, 2024

enough

johnboy

Site Experience Feedback

Nov 14, 2024

every coupon i tried to used was expire?


Post-Delivery Feedback

Nov 23, 2024

So far everything i ordered has been late so I am quitting. The scam membership club is a rip off. Other ads trying to sell me crap. Hopefully my last part will show up someday. YOU HAVE NOT SHIPPEDTHE PART TILL IT IS PICKED UP From YOUR PLACE!!!!!!!

dugen

Site Experience Feedback

Nov 09, 2024

I have ordered from PG before, and been happy with the parts and shipping speed.


Post-Delivery Feedback

Nov 23, 2024

product was well packed, bolted right on, it's been working good. did not need to tweek it at all.

tazzmann

Site Experience Feedback

Nov 23, 2024

Good -- have been able to find what I need

mousie tong

Site Experience Feedback

Nov 23, 2024

just come here to buy parts

Mike

Site Experience Feedback

Nov 23, 2024

Over-all good experience.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Loved it

PJ

Site Experience Feedback

Oct 01, 2024

I never had a problem ordering from PartsGeek

Starface

Site Experience Feedback

Nov 23, 2024

Good stuff

Wally

Site Experience Feedback

Nov 23, 2024

Like all things about parts geek

tom

Site Experience Feedback

Nov 23, 2024

no complaints

kid

Site Experience Feedback

Nov 23, 2024

na