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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 661 - 680 of 20,790

RL

Site Experience Feedback

Nov 16, 2024

Very good

Online Shopper

Site Experience Feedback

Nov 06, 2024

Rep was very helpful.


Post-Delivery Feedback

Nov 16, 2024

Great customer service and product availability at a fair price.

unsatisfied

Post-Delivery Feedback

Nov 16, 2024

paid for 2-5 day delivery did not happen

DREAMZ

Site Experience Feedback

Nov 06, 2024

THE ORDER PROCESS AND SHIPPING IS VERY CONVIENT.


Post-Delivery Feedback

Nov 16, 2024

Great Customer Service and Timely Delivery!

liz

Site Experience Feedback

Nov 16, 2024

very good overall found what I was looking for very quickly and better priced than other places I looked at

Yup

Site Experience Feedback

Nov 16, 2024

Website was easy to navigate, and I was able to find a great deal purchasing my items

Emmett

Site Experience Feedback

Nov 16, 2024

Loved it and is useful and great!!!

StevieB

Site Experience Feedback

Nov 01, 2024

Very easy to navigate as long as you know the exact description of the part you need


Post-Delivery Feedback

Nov 16, 2024

Would recommend Parts Geek. Information about parts very clear for each item. Good amount of options for all parts. Easy to navigate.

jl

Site Experience Feedback

Nov 15, 2024

the agent is a very good helper to find the parts

Schach

Site Experience Feedback

Nov 15, 2024

No issues to report.

w

Site Experience Feedback

Nov 08, 2024

easy

Toyota Mama

Site Experience Feedback

Nov 15, 2024

I shop around a lot and Parts Geek is my favorite place to shop. I will always recommend Parts Geek to anyone I know is needing a part for their cars. Best Value every time........

JHD

Site Experience Feedback

Nov 15, 2024

It was easy to find the parts I was looking for!

Eb

Site Experience Feedback

Nov 15, 2024

Very helpful good prices

na

Site Experience Feedback

Nov 15, 2024

lots of choices, limited on the reviews. hope they work without issue since there is no way to inspect the quality prior to purchase

Arletha

Site Experience Feedback

Nov 02, 2024

The experience was good


Post-Delivery Feedback

Nov 15, 2024

I checked the prices was great full that you have the part I need. Thank you

dubyaness

Site Experience Feedback

Nov 15, 2024

Best price I could find online for the part I needed!

Dave

Site Experience Feedback

Oct 30, 2024

My orders have been filled and arrived close or on the time expected . The packaging however has'nt always arrived in tact. The parts where correct with the exception of one order,that was eventually corrected.Good product and services overall. Let's see what this order brings.


Post-Delivery Feedback

Nov 15, 2024

Two hundred miles on the lower control arms (Detroit axle) I purchased .They seemed to have been well made and the fit was spot on. The car does handle differently than it had ,even before repairs were needed.All things considered, a good product at a good price.Shipping was on time as well.

Krista

Site Experience Feedback

Nov 15, 2024

No complaints

None

Site Experience Feedback

Nov 15, 2024

None