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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 701 - 720 of 20,790

Rob

Site Experience Feedback

Nov 15, 2024

So far so good!

Jess

Site Experience Feedback

Nov 15, 2024

Part was easy to find. Best price compared to other sites. Purchasing was easy

Jesse

Site Experience Feedback

Nov 15, 2024

Thanks for the help Jose from Partsgeek. You made it easy for me to purchase the parts that I was looking for.

Bad boy LVL III

Site Experience Feedback

Nov 15, 2024

awesome!

Big bill

Site Experience Feedback

Nov 15, 2024

I haven’t had any problems with my orders or products .

EW

Site Experience Feedback

Nov 15, 2024

Ordered Rear Air Shocks; PartsGeek had Lowest Price for the same part number even lower than eBay.

zoid

Site Experience Feedback

Nov 15, 2024

easy to use website

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Site Experience Feedback

Nov 15, 2024

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Plateado

Site Experience Feedback

Nov 15, 2024

It’s helpfull

Dan

Site Experience Feedback

Nov 15, 2024

To soon to tell.

Online Shopper

Site Experience Feedback

Nov 15, 2024

Good but when you get the wrong part, the shipping should be free to ship it back

loco4mopars

Post-Delivery Feedback

Nov 15, 2024

ordering online was easy !!!!! the website is real user friendly make it real easy to order what you are looking for !!! I am satisfied and a happy customer !!!! I will come back for more parts !!!! !!!!!! Thank you !!!!!! Martin Apple Valley CA 92308

pt

Site Experience Feedback

Nov 15, 2024

i order parts for my truck and get all the parts in a few days

sting

Site Experience Feedback

Nov 05, 2024

Your race question is incorrect. If you use Caucasian you then must pair that with Negro.


Post-Delivery Feedback

Nov 15, 2024

Good service and product

bula

Site Experience Feedback

Nov 15, 2024

good website, good transaction !

Online Shopper

Site Experience Feedback

Nov 15, 2024

The order is for wife car

Sparky

Site Experience Feedback

Nov 05, 2024

Partgreeks is easy to use with good prices. If you order the wrong thing, they are easy to return with.


Post-Delivery Feedback

Nov 15, 2024

The site is easy to use and the items I ordered were delivered on time.

Sonoma guy

Site Experience Feedback

Nov 15, 2024

Easy to navigate found the part I was looking for in under 10 minutes

Kayyyluh

Site Experience Feedback

Nov 02, 2024

The website is great, it helps make sure you are getting the correct parts for your vehicle ! Help is always a click away with chat members

Online Shopper

Site Experience Feedback

Nov 05, 2024

Always a great price and the parts are the same as I would get locally.