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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 621 - 640 of 20,790

Online Shopper

Site Experience Feedback

Nov 17, 2024

Generally an early hit for any search for part. Have had good experiences in the past.

Koolbreeze61

Site Experience Feedback

Nov 17, 2024

Easy to navigate site and find what you're looking for and free shipping is always a plus.

Momof4

Site Experience Feedback

Nov 10, 2024

Very easy to use and when I called with questions they were very helpful


Post-Delivery Feedback

Nov 17, 2024

The part I ordered came extremely quick!! I had a question before buying my part and customer service was amazing!! Wish I knew about this site sooner

Rate that biz

Site Experience Feedback

Nov 17, 2024

Fast, and good decent China parts

Gillis

Site Experience Feedback

Nov 17, 2024

all was good

Drew

Site Experience Feedback

Nov 09, 2024

It's very easy to order my parts appreciate it nice website

Old man

Site Experience Feedback

Nov 16, 2024

Good ๐Ÿ‘

Securityman

Site Experience Feedback

Nov 16, 2024

good enough buy right parts

Texas

Site Experience Feedback

Nov 16, 2024

Easy to navigate the page and get what was needed

Mc

Site Experience Feedback

Nov 16, 2024

Never had an bad experience. I always recommend this website to coworkers whenever they are in need of car parts.

Hitman

Site Experience Feedback

Nov 16, 2024

I was all good and I'm happy

Scoo

Site Experience Feedback

Nov 16, 2024

All good

JF

Site Experience Feedback

Nov 16, 2024

Easy enough to order part. Dont like shipping charge. Dont like like extended warranty language, seems you want to charge but not actually honor the warranty. Dont like trying to charge for extra shipping insurance. If it is delivered broken or damged then thats on you and shipping company...I mean realy!!!wow.. come on now

Gary

Site Experience Feedback

Nov 16, 2024

I was a little disappointed in the selection. What I purchased has a driver and passenger side cap. Of all the choices I had none of those styles had both sides. Frustrated!

Tom

Site Experience Feedback

Nov 16, 2024

It was clearcut with no issues at all.

Tj

Site Experience Feedback

Nov 16, 2024

Found what I needed in no time

res

Site Experience Feedback

Nov 16, 2024

the service was descent

Online Shopper

Site Experience Feedback

Nov 16, 2024

good

Online Shopper

Site Experience Feedback

Nov 16, 2024

thank you

Online Shopper

Site Experience Feedback

Nov 16, 2024

overall was very good will come back