PartsGeek Reviews - 20,790 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 621 - 640 of 20,790
Online Shopper
Site Experience Feedback
Nov 17, 2024
Generally an early hit for any search for part. Have had good experiences in the past.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Koolbreeze61
Site Experience Feedback
Nov 17, 2024
Easy to navigate site and find what you're looking for and free shipping is always a plus.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Momof4
Site Experience Feedback
Nov 10, 2024
Very easy to use and when I called with questions they were very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Momof4
Post-Delivery Feedback
Nov 17, 2024
The part I ordered came extremely quick!! I had a question before buying my part and customer service was amazing!! Wish I knew about this site sooner
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review ยป
Rate that biz
Site Experience Feedback
Nov 17, 2024
Fast, and good decent China parts
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Gillis
Site Experience Feedback
Nov 17, 2024
all was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Drew
Site Experience Feedback
Nov 09, 2024
It's very easy to order my parts appreciate it nice website
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Old man
Site Experience Feedback
Nov 16, 2024
Good ๐
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Securityman
Site Experience Feedback
Nov 16, 2024
good enough buy right parts
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Texas
Site Experience Feedback
Nov 16, 2024
Easy to navigate the page and get what was needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Mc
Site Experience Feedback
Nov 16, 2024
Never had an bad experience. I always recommend this website to coworkers whenever they are in need of car parts.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review ยป
Hitman
Site Experience Feedback
Nov 16, 2024
I was all good and I'm happy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Scoo
Site Experience Feedback
Nov 16, 2024
All good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review ยป
JF
Site Experience Feedback
Nov 16, 2024
Easy enough to order part. Dont like shipping charge. Dont like like extended warranty language, seems you want to charge but not actually honor the warranty. Dont like trying to charge for extra shipping insurance. If it is delivered broken or damged then thats on you and shipping company...I mean realy!!!wow.. come on now
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Gary
Site Experience Feedback
Nov 16, 2024
I was a little disappointed in the selection. What I purchased has a driver and passenger side cap. Of all the choices I had none of those styles had both sides. Frustrated!
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Tom
Site Experience Feedback
Nov 16, 2024
It was clearcut with no issues at all.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Tj
Site Experience Feedback
Nov 16, 2024
Found what I needed in no time
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
res
Site Experience Feedback
Nov 16, 2024
the service was descent
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 16, 2024
good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 16, 2024
thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Nov 16, 2024
overall was very good will come back
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป