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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 641 - 660 of 20,790

Biggie 55

Site Experience Feedback

Nov 16, 2024

I have order before and the service is great never had any problems with any orders and always on time.

Hillbilly

Site Experience Feedback

Nov 16, 2024

I love parts geek they are alswysgoodon pruce

Ted

Site Experience Feedback

Nov 16, 2024

fast and quick.

Max

Site Experience Feedback

Nov 16, 2024

It was easy to order and I expect the parts will be of quality

geek mechanic

Site Experience Feedback

Nov 16, 2024

good ,have beena customer for more than 8 years

Online Shopper

Site Experience Feedback

Nov 16, 2024

I was notified that my First order was out of stock on the 4th day after I ordered. My credit card was credited back, but I should have been notified earlier as my only car was not working.

Crys

Site Experience Feedback

Nov 16, 2024

My interaction was fine but I do think it's a bit irratating to have that pop-up offering help. I can click if ai do. The other gets in my way.

ElUli

Site Experience Feedback

Nov 16, 2024

Pretty good

Dirk

Site Experience Feedback

Nov 16, 2024

Fairly good there was a little bit of a learning curve.

Junk

Site Experience Feedback

Nov 16, 2024

Good experience - quick

Al

Site Experience Feedback

Nov 16, 2024

Product available

njbiker2008

Site Experience Feedback

Nov 16, 2024

aways had a good experience with them

Ernest

Site Experience Feedback

Nov 16, 2024

N/A

Dave

Site Experience Feedback

Nov 16, 2024

I needed car parts as cheap as I could and as fast as easy as you can find them. I found them very fast and very cheap was able to purchase them and have them on the way.

Mac

Site Experience Feedback

Nov 01, 2024

PartsGeek gets me straight to what I what/need. Other websites take a long time to do this.


Post-Delivery Feedback

Nov 16, 2024

Have always found the parts I needed for my PT Cruiser without going from page to page on the website. It's so easy.

tony

Site Experience Feedback

Nov 16, 2024

good site

juiceman

Site Experience Feedback

Nov 16, 2024

great site

Gulickjay77

Site Experience Feedback

Nov 16, 2024

Its a great service for fast easy parts at a good price

King

Site Experience Feedback

Nov 16, 2024

It was a great experience

frito_NC1

Site Experience Feedback

Nov 16, 2024

Great Part match search, really helps to find and order the correct parts. Much cheaper than the same part at NAPA.