PartsGeek Reviews - 20,790 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 681 - 700 of 20,790
Jayson
Site Experience Feedback
Apr 01, 2024
Order was good - I always get my parts on time and have never really had any issues with ordering. Would be nice to include more pictures/descriptions, but for the most part it has worked out ok.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jayson
Post-Delivery Feedback
Nov 15, 2024
Parts geek was a great ordering process - they seem to have some great options particularly for the waterpumps. After some brief research, it's easy to find the best quality parts through the catalog.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kevin
Site Experience Feedback
Nov 15, 2024
I feel strongly that your site should have a "Wish List" option. It makes it a bit frustrating to have to find the part again and build orders. I would probably purchase more stuff if it was easier to re-address items previously researched.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Danny
Site Experience Feedback
Nov 15, 2024
Really easy to find what you’re looking for easy ck out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 31, 2024
I always have a good experience when dealing with parts geek.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buck
Site Experience Feedback
Nov 15, 2024
I like the selections and prices easy navigation of the web site; however,I'm waiting to see how fast i receive the parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KP
Site Experience Feedback
Nov 15, 2024
Parts Geek has been far and good to me over the years.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Goodwin Automotive
Site Experience Feedback
Nov 15, 2024
Great product pricing and availability! Would highly recommend checking them out!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Baxy
Site Experience Feedback
Nov 15, 2024
It was just a good experience
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Sugarpieguy456
Site Experience Feedback
Nov 15, 2024
I have purchased Decals an parts from parts Geek in the past U have alwayscame threw for me this far when I receive my driversside rearview mirror I'll feel complete safe driver!.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cupkake34
Site Experience Feedback
Nov 15, 2024
I had a very good experience shopping here, I found what I needed with no problem.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
The mechanic
Site Experience Feedback
Nov 15, 2024
My experience was a good one, yall even beat out rock auto, which is who I've used before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
miguel
Site Experience Feedback
Oct 31, 2024
Con el web de esta compañía no he tenido dificultades
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
miguel
Post-Delivery Feedback
Nov 15, 2024
Encuentras las piezas que necesitas, en orden y si tienes inconveniente o equivocaciones en la compra puedes contactar a atención al cliente y con mucho gusto te resuelven tu situación. No dudes entrar a esta página para comprar tus repuestos. En comparación con otras páginas, ésta tiene ventajas por la facilidad de compra, además los precios son variados, pues están dispuestos para todos los bolsillos. Parts Geek es la excelencia.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
lindy
Site Experience Feedback
Nov 15, 2024
I was trying to match sway bar bushings to the sway bar link pins and did not see where it said these bushing will go with this pin kits as there are different sizes - not clear enough in the description
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Willie
Site Experience Feedback
Nov 15, 2024
Quick order to get my part.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Commodore 1
Site Experience Feedback
Nov 15, 2024
Very clear description of parts and compatibility with my vehicle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Excellent Service
Site Experience Feedback
Nov 15, 2024
PartsGeek is a excellent auto parts store, and i shop there for all my auto parts needs.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Almight Jeff the Great
Site Experience Feedback
Nov 15, 2024
It's was alright.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Chopper
Site Experience Feedback
Nov 15, 2024
Everything went smoothly, it took me right where I needed to be
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chevygurl4667
Site Experience Feedback
Nov 15, 2024
I found the part I needed with an acceptable price and shipping cost.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Heather
Site Experience Feedback
Nov 15, 2024
My experience was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »