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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 681 - 700 of 20,790

Jayson

Site Experience Feedback

Apr 01, 2024

Order was good - I always get my parts on time and have never really had any issues with ordering. Would be nice to include more pictures/descriptions, but for the most part it has worked out ok.


Post-Delivery Feedback

Nov 15, 2024

Parts geek was a great ordering process - they seem to have some great options particularly for the waterpumps. After some brief research, it's easy to find the best quality parts through the catalog.

Kevin

Site Experience Feedback

Nov 15, 2024

I feel strongly that your site should have a "Wish List" option. It makes it a bit frustrating to have to find the part again and build orders. I would probably purchase more stuff if it was easier to re-address items previously researched.

Danny

Site Experience Feedback

Nov 15, 2024

Really easy to find what you’re looking for easy ck out

Online Shopper

Site Experience Feedback

Oct 31, 2024

I always have a good experience when dealing with parts geek.

Buck

Site Experience Feedback

Nov 15, 2024

I like the selections and prices easy navigation of the web site; however,I'm waiting to see how fast i receive the parts.

KP

Site Experience Feedback

Nov 15, 2024

Parts Geek has been far and good to me over the years.

Goodwin Automotive

Site Experience Feedback

Nov 15, 2024

Great product pricing and availability! Would highly recommend checking them out!

Baxy

Site Experience Feedback

Nov 15, 2024

It was just a good experience

Sugarpieguy456

Site Experience Feedback

Nov 15, 2024

I have purchased Decals an parts from parts Geek in the past U have alwayscame threw for me this far when I receive my driversside rearview mirror I'll feel complete safe driver!.

Cupkake34

Site Experience Feedback

Nov 15, 2024

I had a very good experience shopping here, I found what I needed with no problem.

The mechanic

Site Experience Feedback

Nov 15, 2024

My experience was a good one, yall even beat out rock auto, which is who I've used before.

miguel

Site Experience Feedback

Oct 31, 2024

Con el web de esta compañía no he tenido dificultades


Post-Delivery Feedback

Nov 15, 2024

Encuentras las piezas que necesitas, en orden y si tienes inconveniente o equivocaciones en la compra puedes contactar a atención al cliente y con mucho gusto te resuelven tu situación. No dudes entrar a esta página para comprar tus repuestos. En comparación con otras páginas, ésta tiene ventajas por la facilidad de compra, además los precios son variados, pues están dispuestos para todos los bolsillos. Parts Geek es la excelencia.

lindy

Site Experience Feedback

Nov 15, 2024

I was trying to match sway bar bushings to the sway bar link pins and did not see where it said these bushing will go with this pin kits as there are different sizes - not clear enough in the description

Willie

Site Experience Feedback

Nov 15, 2024

Quick order to get my part.

Commodore 1

Site Experience Feedback

Nov 15, 2024

Very clear description of parts and compatibility with my vehicle

Excellent Service

Site Experience Feedback

Nov 15, 2024

PartsGeek is a excellent auto parts store, and i shop there for all my auto parts needs.

Almight Jeff the Great

Site Experience Feedback

Nov 15, 2024

It's was alright.

Chopper

Site Experience Feedback

Nov 15, 2024

Everything went smoothly, it took me right where I needed to be

Chevygurl4667

Site Experience Feedback

Nov 15, 2024

I found the part I needed with an acceptable price and shipping cost.

Heather

Site Experience Feedback

Nov 15, 2024

My experience was very good