PartsGeek Reviews - 20,790 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 581 - 600 of 20,790
José
Site Experience Feedback
Nov 07, 2024
Easy to use. The proof will be if I get what I ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RipKord
Site Experience Feedback
Nov 17, 2024
I've been ordering repair parts from Parts Geek for may years and I like the ease of finding what I need and the often large selection of manufacturers to choose from for an item
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gator
Site Experience Feedback
Nov 08, 2024
Great service
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Superdave
Site Experience Feedback
Nov 11, 2024
A lot easier than almost any site I've used. Very nice!!!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Superdave
Post-Delivery Feedback
Nov 17, 2024
The process of finding and ordering stuff was pretty good and easy. However what turned me away from this company was the charge of $2.95 for expedited processing and then it sits there on a shelf for a couple days waiting on shipping. To me processing would be get it and boxed up and out to shipping. Also just because you create a shipping label doesn't mean it's shipped so change that too
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 6
- Customer Support: 7
- Full ratings for this review »
Blonde2
Site Experience Feedback
Nov 10, 2024
Easy quick finding items needed. Site needs a login to account for ease of customer locating past orders
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blonde2
Post-Delivery Feedback
Nov 17, 2024
??
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
PAT
Site Experience Feedback
Nov 17, 2024
ALWAYS A GOOD EXPERIENCE ON THIS SITE.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ScooterSC
Site Experience Feedback
Nov 17, 2024
Good found what I needed grey price shipping is a bit much
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dusty
Site Experience Feedback
Nov 09, 2024
It was really good and fast didn’t need help finding what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
nc
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- Full ratings for this review »
jesse
Site Experience Feedback
Nov 17, 2024
always easy to search parts. not my first time using this site. and it won't be my last either.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Alex
Site Experience Feedback
Nov 17, 2024
it works for me
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Dawson
Site Experience Feedback
Nov 17, 2024
I wish I could enter my car information instead of reading off a list
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Whitey
Site Experience Feedback
Nov 17, 2024
Had most of what I needed but not everything!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Harlee Cooper
Site Experience Feedback
Nov 17, 2024
All good experiences with your website the only thing I wish was different would be having a pocket folder to compare prices of the same part from different companies.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Johnny
Site Experience Feedback
Nov 17, 2024
It was easy to guide through. I found my part at a fair asking price. Checked cart. The purchased. Simple
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Ismael
Site Experience Feedback
Nov 17, 2024
Very easy to work with.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Orlondo Ramirez
Site Experience Feedback
Nov 17, 2024
I really liked the way you guys have always categorized all your parts it makes it easy to locate simple check out as well basic info and your done appreciate you guys
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Site Experience Feedback
Nov 17, 2024
quick and easy
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Aseeling
Site Experience Feedback
Nov 17, 2024
Quick, accurate, friendly
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jr
Post-Delivery Feedback
Nov 17, 2024
I would recommend parts geek to friends and family because it's has a big selection of cars parts from oem to third party manufacturers also the prices are very reasonable.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 6
- Customer Support: 7
- Full ratings for this review »