Home > Automotive > PartsGeek

PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 28, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 581 - 600 of 20,790

José

Site Experience Feedback

Nov 07, 2024

Easy to use. The proof will be if I get what I ordered.

RipKord

Site Experience Feedback

Nov 17, 2024

I've been ordering repair parts from Parts Geek for may years and I like the ease of finding what I need and the often large selection of manufacturers to choose from for an item

Gator

Site Experience Feedback

Nov 08, 2024

Great service

Superdave

Site Experience Feedback

Nov 11, 2024

A lot easier than almost any site I've used. Very nice!!!


Post-Delivery Feedback

Nov 17, 2024

The process of finding and ordering stuff was pretty good and easy. However what turned me away from this company was the charge of $2.95 for expedited processing and then it sits there on a shelf for a couple days waiting on shipping. To me processing would be get it and boxed up and out to shipping. Also just because you create a shipping label doesn't mean it's shipped so change that too

Blonde2

Site Experience Feedback

Nov 10, 2024

Easy quick finding items needed. Site needs a login to account for ease of customer locating past orders


Post-Delivery Feedback

Nov 17, 2024

??

PAT

Site Experience Feedback

Nov 17, 2024

ALWAYS A GOOD EXPERIENCE ON THIS SITE.

ScooterSC

Site Experience Feedback

Nov 17, 2024

Good found what I needed grey price shipping is a bit much

Dusty

Site Experience Feedback

Nov 09, 2024

It was really good and fast didn’t need help finding what I needed

Online Shopper

Site Experience Feedback

Nov 17, 2024

nc

jesse

Site Experience Feedback

Nov 17, 2024

always easy to search parts. not my first time using this site. and it won't be my last either.

Alex

Site Experience Feedback

Nov 17, 2024

it works for me

Dawson

Site Experience Feedback

Nov 17, 2024

I wish I could enter my car information instead of reading off a list

Whitey

Site Experience Feedback

Nov 17, 2024

Had most of what I needed but not everything!!!

Harlee Cooper

Site Experience Feedback

Nov 17, 2024

All good experiences with your website the only thing I wish was different would be having a pocket folder to compare prices of the same part from different companies.

Johnny

Site Experience Feedback

Nov 17, 2024

It was easy to guide through. I found my part at a fair asking price. Checked cart. The purchased. Simple

Ismael

Site Experience Feedback

Nov 17, 2024

Very easy to work with.

Orlondo Ramirez

Site Experience Feedback

Nov 17, 2024

I really liked the way you guys have always categorized all your parts it makes it easy to locate simple check out as well basic info and your done appreciate you guys

Dan

Site Experience Feedback

Nov 17, 2024

quick and easy

Aseeling

Site Experience Feedback

Nov 17, 2024

Quick, accurate, friendly

Jr

Post-Delivery Feedback

Nov 17, 2024

I would recommend parts geek to friends and family because it's has a big selection of cars parts from oem to third party manufacturers also the prices are very reasonable.