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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 541 - 560 of 20,790

D

Site Experience Feedback

Nov 18, 2024

part appears to be same as old part. the price was reasonable.

coop35

Site Experience Feedback

Nov 18, 2024

good

Shellster

Site Experience Feedback

Nov 18, 2024

It was very good.

Mickeymouse

Site Experience Feedback

Nov 18, 2024

Was very good

Nisha

Site Experience Feedback

Nov 18, 2024

Very easy and quick

pops

Site Experience Feedback

Nov 18, 2024

my first time ordering so I have to take a rain check

FRANK

Site Experience Feedback

Nov 18, 2024

PART DEFECTIVE MISSING ONE HALF OF BUSHING. PROBLEM COULD BE SOLVED BY REPLACING K621232 ONLY. I JUST ORDERED ANOTHER SET AND TYING UP 143.00 UNTIL SET RETURNED AND CREDIT IS GIVEN. I DO NOT FEEL CUSTOMER SERVICE IS A CONCERN FOR P-G. 1-618-445-8773!!!!!

Gut Auto Services

Site Experience Feedback

Nov 18, 2024

it is important that if the need arises I can contact you or call and speak to someone.

Ed

Site Experience Feedback

Nov 18, 2024

Format is easy to navigate for parts and checkout was easy.. very good pricing for parts definitely recommend

Jon

Post-Delivery Feedback

Nov 18, 2024

Brake parts fit and performed perfectly

Stiffler

Site Experience Feedback

Nov 18, 2024

Easy to find parts

Slippers

Site Experience Feedback

Nov 07, 2024

It was easy shopping on partsgeeks first time shopping and I love it


Post-Delivery Feedback

Nov 18, 2024

I would most definitely recommend parkgeeks

Online Shopper

Site Experience Feedback

Nov 18, 2024

Great selection of items.

Barry

Site Experience Feedback

Nov 18, 2024

They did a good job.(((?

Imposible

Post-Delivery Feedback

Nov 18, 2024

Product was shipped to an old address and customer support is impossible to reach.

steveo

Site Experience Feedback

Nov 18, 2024

great

Online Shopper

Post-Delivery Feedback

Nov 18, 2024

Easy to order online and delivered on time.

Jim

Site Experience Feedback

Nov 18, 2024

Good

rick

Site Experience Feedback

Nov 13, 2024

got my Tahoe Brakes on time and will need parts for my 2000 Sebring. Need more options to comment on...!11


Post-Delivery Feedback

Nov 18, 2024

I've told several neighbors. I will be ordering again soon!

Chuck

Site Experience Feedback

Nov 18, 2024

Parts are late, lost and don't fit like oem sometimes. Good web site .