PartsGeek Reviews - 20,790 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 541 - 560 of 20,790
D
Site Experience Feedback
Nov 18, 2024
part appears to be same as old part. the price was reasonable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
coop35
Site Experience Feedback
Nov 18, 2024
good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Shellster
Site Experience Feedback
Nov 18, 2024
It was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mickeymouse
Site Experience Feedback
Nov 18, 2024
Was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nisha
Site Experience Feedback
Nov 18, 2024
Very easy and quick
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
pops
Site Experience Feedback
Nov 18, 2024
my first time ordering so I have to take a rain check
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
FRANK
Site Experience Feedback
Nov 18, 2024
PART DEFECTIVE MISSING ONE HALF OF BUSHING. PROBLEM COULD BE SOLVED BY REPLACING K621232 ONLY. I JUST ORDERED ANOTHER SET AND TYING UP 143.00 UNTIL SET RETURNED AND CREDIT IS GIVEN. I DO NOT FEEL CUSTOMER SERVICE IS A CONCERN FOR P-G. 1-618-445-8773!!!!!
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- Full ratings for this review »
Gut Auto Services
Site Experience Feedback
Nov 18, 2024
it is important that if the need arises I can contact you or call and speak to someone.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Ed
Site Experience Feedback
Nov 18, 2024
Format is easy to navigate for parts and checkout was easy.. very good pricing for parts definitely recommend
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jon
Post-Delivery Feedback
Nov 18, 2024
Brake parts fit and performed perfectly
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Stiffler
Site Experience Feedback
Nov 18, 2024
Easy to find parts
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Slippers
Site Experience Feedback
Nov 07, 2024
It was easy shopping on partsgeeks first time shopping and I love it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Slippers
Post-Delivery Feedback
Nov 18, 2024
I would most definitely recommend parkgeeks
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
Great selection of items.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Barry
Site Experience Feedback
Nov 18, 2024
They did a good job.(((?
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Imposible
Post-Delivery Feedback
Nov 18, 2024
Product was shipped to an old address and customer support is impossible to reach.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
steveo
Site Experience Feedback
Nov 18, 2024
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 18, 2024
Easy to order online and delivered on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Jim
Site Experience Feedback
Nov 18, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
rick
Site Experience Feedback
Nov 13, 2024
got my Tahoe Brakes on time and will need parts for my 2000 Sebring. Need more options to comment on...!11
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
rick
Post-Delivery Feedback
Nov 18, 2024
I've told several neighbors. I will be ordering again soon!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Chuck
Site Experience Feedback
Nov 18, 2024
Parts are late, lost and don't fit like oem sometimes. Good web site .
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- Full ratings for this review »