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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 561 - 580 of 20,790

Happy Grandma

Site Experience Feedback

Nov 11, 2024

Everything I have ordered so far has been exactly what I needed.

G Clark

Site Experience Feedback

Nov 05, 2024

Ease of use and fair priced parts


Post-Delivery Feedback

Nov 18, 2024

I have recently purchased a few parts and fitment was great .

rj

Post-Delivery Feedback

Nov 18, 2024

all good as expected ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

Online Shopper

Site Experience Feedback

Nov 18, 2024

Sucks bad.

JT

Site Experience Feedback

Nov 18, 2024

easy to find what i was looking for and great that you showed options

Sleepy

Site Experience Feedback

Nov 18, 2024

All is good and cheaper than even Rock auto .

Joey

Site Experience Feedback

Nov 17, 2024

Not much to say it was fast and easy like always with parts geek and I have yet to get anything I've ordered from them as a wrong or defective part. Very good company

Bob

Site Experience Feedback

Nov 09, 2024

Check website for product and product had good reviews. Happy about product.


Post-Delivery Feedback

Nov 17, 2024

Very happy 😊 and yes would tell a friend

buster

Site Experience Feedback

Nov 17, 2024

easy transaction,good web sight

m g auto

Site Experience Feedback

Nov 17, 2024

good pricing

Online Shopper

Site Experience Feedback

Nov 17, 2024

Excellent service!

Sammy

Site Experience Feedback

Nov 17, 2024

Easy to find what I needed

Elrem

Site Experience Feedback

Nov 17, 2024

Very helpful online rep, fair pricing. Hope all goes well with this order so I have a future dependable parts site to order from

Jeannie

Site Experience Feedback

Nov 17, 2024

I like that it shows on each part that it actually fits your specific vehicle

Jim Z BO

Site Experience Feedback

Nov 04, 2024

THUMBS BOTH UP!!


Post-Delivery Feedback

Nov 17, 2024

Wonderful!

Boones

Site Experience Feedback

Nov 17, 2024

Had what I needed easy to find parts

Kim

Site Experience Feedback

Jul 11, 2024

I really like the way the website is structured. Also all the choices you offer. It’s really easy to navigate and get the parts you need


Post-Delivery Feedback

Nov 17, 2024

I was very pleased with my purchase and the speed of the delivery. Everything was exactly as described and fit as was supposed to. I will definitely buy from Parts Geek again and have already recommended them to several friends 👌😊

Kingbo

Site Experience Feedback

Nov 17, 2024

Was easy to find part and check out.

High Pockets

Site Experience Feedback

Nov 17, 2024

I typed in Ignition cylinder and it put me right on my part. Quick and easy ..

Dave

Site Experience Feedback

Nov 17, 2024

all Good