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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 521 - 540 of 20,790

Gator38

Site Experience Feedback

Nov 18, 2024

great Experience, great selection, efficient checkout

BMPD

Site Experience Feedback

Nov 18, 2024

very easy to use. I will definitely use this again.

Hans

Site Experience Feedback

Nov 18, 2024

I would like to be able to arrange my search results from low to high cost

joepad

Site Experience Feedback

Nov 18, 2024

Information on products were clear and precise....very user friendly...

NA

Site Experience Feedback

Nov 18, 2024

Small item with large delivery cost

blazer

Site Experience Feedback

Nov 18, 2024

good no issues not the first time i ordered parts from parts geek

B Clark

Site Experience Feedback

Nov 18, 2024

Very interactive

Johnny

Site Experience Feedback

Nov 18, 2024

Easy to find and order what I need.

Big T

Site Experience Feedback

Nov 18, 2024

Hard to find part was right there and available

Mohawk

Site Experience Feedback

Nov 18, 2024

The PartsGeek website was simple to use to find an obscure part needed for my old Mercury, and they had it for a good price! Will look to PartsGeek for all my automotive parts now on.

Online Shopper

Site Experience Feedback

Nov 18, 2024

Fast and easy Thank you

Tail light

Site Experience Feedback

Nov 18, 2024

I had a great experience!

Charlie

Site Experience Feedback

Nov 18, 2024

Great web site.

Kathy K

Site Experience Feedback

Nov 18, 2024

I have always received quality products and service from your website. Thank you very much and at a good price.

Sonnyboy

Site Experience Feedback

Nov 13, 2024

I had a good experience with ordering the part I needed, quick and easy.


Post-Delivery Feedback

Nov 18, 2024

My first experience with your company was very positive both with the ordering and delivery of the part.

RPM Auto Sales

Site Experience Feedback

Nov 18, 2024

Excellent, this site has always been great to me

Joe

Site Experience Feedback

Nov 18, 2024

Great site.

countyrygal

Site Experience Feedback

Nov 18, 2024

Found my part with no problem. Great experience!

BADGER RV

Site Experience Feedback

Nov 18, 2024

VERY EASY TO USE.

Kyle

Site Experience Feedback

Nov 18, 2024

Fast and easy to use. Was suggested to me by my mechanic.