PartsGeek Reviews - 20,790 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 501 - 520 of 20,790
Online Shopper
Site Experience Feedback
Nov 18, 2024
Very good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
dustin
Site Experience Feedback
Nov 18, 2024
ive had some good experiences but also bad ones. Mostly its the return shipping. ive got stuck with parts because it cost me almost as much as the part did.
- Overall Rating: 4
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Genius74
Site Experience Feedback
Nov 18, 2024
Everything was fine, works like usual.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jp
Site Experience Feedback
Nov 18, 2024
Love the site love the prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pneumatic zach
Site Experience Feedback
Nov 18, 2024
i found the right parts quickly at a great price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
moe
Site Experience Feedback
Nov 18, 2024
very good and simple
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Andy
Site Experience Feedback
Nov 18, 2024
This was easy and fast
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Diver Joe
Site Experience Feedback
Nov 18, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
j dog
Site Experience Feedback
Nov 18, 2024
I had a very good experience every time I have ordered from parts geek
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
Experience was fine, basic and understandable website
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
DeweyD
Site Experience Feedback
Nov 18, 2024
I am very pleased with my shopping experience. Good parts at good prices.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Michael
Site Experience Feedback
Nov 18, 2024
easy to use
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bless
Site Experience Feedback
Nov 18, 2024
everything was good, that's all
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JoeB
Site Experience Feedback
Nov 18, 2024
Perfect. Anxiously awaiting the part
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MR
Site Experience Feedback
Nov 18, 2024
Easy to order. Reasonable price
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Nov 18, 2024
I purchased a side mirror for my son's truck; very easy to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Burke
Site Experience Feedback
Nov 18, 2024
Your web site is too hard to navigate. I still need more parts but afraid to go back and add to list!!! My truck is a 2011 chevy 3500HD LTZ DUALLY. 6.6 diesel 4x4 crew cab. Still dont know if the brakes are for duall wheels??? I need the emergency inner brake shoes for the dually.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 4
- Full ratings for this review »
Taliban
Site Experience Feedback
Nov 18, 2024
It was good everything went well
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »