Home > Automotive > PartsGeek

PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 501 - 520 of 20,790

Online Shopper

Site Experience Feedback

Nov 18, 2024

Very good

dustin

Site Experience Feedback

Nov 18, 2024

ive had some good experiences but also bad ones. Mostly its the return shipping. ive got stuck with parts because it cost me almost as much as the part did.

Genius74

Site Experience Feedback

Nov 18, 2024

Everything was fine, works like usual.

Jp

Site Experience Feedback

Nov 18, 2024

Love the site love the prices

pneumatic zach

Site Experience Feedback

Nov 18, 2024

i found the right parts quickly at a great price.

moe

Site Experience Feedback

Nov 18, 2024

very good and simple

Andy

Site Experience Feedback

Nov 18, 2024

This was easy and fast

Diver Joe

Site Experience Feedback

Nov 18, 2024

It was good

j dog

Site Experience Feedback

Nov 18, 2024

I had a very good experience every time I have ordered from parts geek

Online Shopper

Site Experience Feedback

Nov 18, 2024

Experience was fine, basic and understandable website

DeweyD

Site Experience Feedback

Nov 18, 2024

I am very pleased with my shopping experience. Good parts at good prices.

Michael

Site Experience Feedback

Nov 18, 2024

easy to use

Online Shopper

Site Experience Feedback

Nov 18, 2024

N/A

Bless

Site Experience Feedback

Nov 18, 2024

everything was good, that's all

JoeB

Site Experience Feedback

Nov 18, 2024

Perfect. Anxiously awaiting the part

MR

Site Experience Feedback

Nov 18, 2024

Easy to order. Reasonable price

Online Shopper

Site Experience Feedback

Nov 18, 2024

great experience

Joe

Site Experience Feedback

Nov 18, 2024

I purchased a side mirror for my son's truck; very easy to find what I was looking for.

Burke

Site Experience Feedback

Nov 18, 2024

Your web site is too hard to navigate. I still need more parts but afraid to go back and add to list!!! My truck is a 2011 chevy 3500HD LTZ DUALLY. 6.6 diesel 4x4 crew cab. Still dont know if the brakes are for duall wheels??? I need the emergency inner brake shoes for the dually.

Taliban

Site Experience Feedback

Nov 18, 2024

It was good everything went well