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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 481 - 500 of 20,790

Online Shopper

Site Experience Feedback

Nov 19, 2024

just normal interaction ordeered parts and expect to get them on time allowed

kman

Site Experience Feedback

Nov 19, 2024

Nice and easy website to use.

Gus

Site Experience Feedback

Nov 19, 2024

Many parts available and choices. Won't I don't like is no manufacture model #'s to verify correct product.

Chuck

Site Experience Feedback

Nov 19, 2024

Easy to navigate the website. Glad my part was available. Loved the free shipping!

Satisfied Customer

Site Experience Feedback

Nov 19, 2024

This purchase was very easy due to the ease of use of this website.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Good

Lvn87

Site Experience Feedback

Nov 09, 2024

The prices seem to be very good, and hoping the quality and ease of the products workout as intended. If they are a perfect fit will be a super plus and will end up purchasing more things on partsgeek.

Ranger

Site Experience Feedback

Nov 19, 2024

Always been good service and quality parts

TALM

Site Experience Feedback

Nov 08, 2024

Easy to find the part I need and to get it ordered


Post-Delivery Feedback

Nov 19, 2024

Parts were exactly what I needed and arrived very quickly.

Online Shopper

Post-Delivery Feedback

Nov 19, 2024

I hate using the internet, but I have trouble finding some things at brick and mortar stores. I ordered 4 auto manuals and my order said one of them was an online manual. I called customer service and they said I selected that manual. I could have sworn I clicked the right box. Luckly, the agent said she would go ahead and send out a print copy manual.

Scooter

Site Experience Feedback

Nov 19, 2024

Everything was ok,have order items in the past and will continue to order parts as needed.

Happy customer

Site Experience Feedback

Nov 19, 2024

Great

None

Site Experience Feedback

Nov 09, 2024

Excellent communication


Post-Delivery Feedback

Nov 18, 2024

Great sevice and no hassle!

Online Shopper

Site Experience Feedback

Nov 18, 2024

Awesome

none

Site Experience Feedback

Nov 18, 2024

good

Scootertras

Site Experience Feedback

Nov 18, 2024

Everything was perfect,sometimes the picture of part cannot be rotated to see full detail

DR. CHUCK

Site Experience Feedback

Sep 25, 2024

NULL


Post-Delivery Feedback

Nov 18, 2024

I WANT TO HAVE EITHER EXCHANGE PART OR RETURN MONEY. I HAVE RETURNED THE PRODUCT AS PER YOUR EMAIL INSTRUCTIONS. I HAVE NOT HEARD BACK FROM YOUR ORGANIZATION.

Online Shopper

Site Experience Feedback

Nov 18, 2024

it was a good experance

n/a

Site Experience Feedback

Nov 18, 2024

Thank you

kj

Site Experience Feedback

Nov 18, 2024

geekparts always have good parts for better prices than autozone