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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 461 - 480 of 20,790

Ricanman

Site Experience Feedback

Nov 19, 2024

Easy interaction and assistance with a customer agent, and I ordered what I needed.

Sparky

Site Experience Feedback

Nov 19, 2024

I actually getting on the Site was fairly easy to find all the items

Online Shopper

Site Experience Feedback

Nov 19, 2024

es facil la website para ordenar

Online Shopper

Site Experience Feedback

Nov 19, 2024

The price is not what I saw on line

mikesed

Site Experience Feedback

Nov 19, 2024

it was good

tj

Site Experience Feedback

Nov 02, 2024

good


Post-Delivery Feedback

Nov 19, 2024

It arrived on time and everything looked good Have not had time to put it on.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Good

Cookie

Site Experience Feedback

Nov 19, 2024

Easy search and plenty of parts to choose from

jimmy

Site Experience Feedback

Nov 19, 2024

I own an auto repair and sales. I wish I had an account or login so I could see what I bought. I waste so much time looking through emails to see when I ordered somthing

Danny Ray

Site Experience Feedback

Nov 19, 2024

Great experience.

Happy Customer

Site Experience Feedback

Nov 19, 2024

It was fine.

Saltwaterguy

Site Experience Feedback

Nov 19, 2024

Very satisfied with price and free shipping was the deal maker!!

MyParts

Site Experience Feedback

Nov 19, 2024

Can't believe the prices! Can get twice as much as our local parts store.

GW

Site Experience Feedback

Nov 19, 2024

Site is easy to use.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Web site was easy to navigate.

Cris

Site Experience Feedback

Nov 19, 2024

Experience was good great selection of parts.had a little trouble finding out if part was for AWD or FWD was not listed on the description. But over all hopefully once received everything is good and as listed.

MGB

Site Experience Feedback

Nov 19, 2024

When well

Alex K

Site Experience Feedback

Nov 19, 2024

The customer chat person was very helpful in what I needed to find and the prices are very reasonable. Will come back if I ever need parts again.

Online Shopper

Site Experience Feedback

Nov 19, 2024

I love part geek because everytime I order it’s correct

Moe

Site Experience Feedback

Nov 19, 2024

Easy site to order from. Haven't received the product yet so can't comment on accuracy of delivery.