PartsGeek Reviews - 20,790 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 441 - 460 of 20,790
Soup
Site Experience Feedback
Nov 19, 2024
Overall pretty good so far good prices and selection.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
partsgeek fun
Site Experience Feedback
Nov 19, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Zell
Site Experience Feedback
Nov 19, 2024
Great first experience. I definitely recommend!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray
Site Experience Feedback
Nov 19, 2024
The parts I was looking for were the parts I needed and I'm very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
EddieEd
Site Experience Feedback
Nov 19, 2024
looking for a part and you had it and I payed to get it before a week if I dont then next survey I speak my mind thanks and I did pay for insurance also,So now its up to you guys to make it happen have a blessed day seeya
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
DP
Site Experience Feedback
Nov 19, 2024
I love PartsGeek! Their website is simple and easy to navigate. All sorts of car parts. You name it, they have it and for a cheaper price too!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shirl’s
Site Experience Feedback
Nov 19, 2024
Very easy to use found my parts I needed in seconds. The price was also the main reason for using Parts Geek you can’t beat the pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Saacdaddy90
Site Experience Feedback
Nov 19, 2024
Chat was very helpful as far as finding parts that fit my vehicle
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Breezy
Site Experience Feedback
Nov 19, 2024
Everything was super easy. Not a single problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Wayne
Site Experience Feedback
Nov 19, 2024
Very user friendly, reasonable prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Nov 19, 2024
Well the website was really easy to understand and look for my parts to purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Onemanteam
Site Experience Feedback
Nov 19, 2024
No warranty information on manufacture in the website
- Overall Rating: 6
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
Old G
Site Experience Feedback
Nov 19, 2024
No Comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
is always good when I'm shopping for parts
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Ben
Site Experience Feedback
Nov 19, 2024
On of the few websites that had access to the AC Delco part I ordered, so that’s nice.. Very easy site to maneuver
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 19, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jaybird
Site Experience Feedback
Nov 19, 2024
Could use a bigger selection of parts
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
na
Post-Delivery Feedback
Nov 19, 2024
na
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 3
- Full ratings for this review »
Chief
Site Experience Feedback
Nov 19, 2024
it was ok
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »