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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 441 - 460 of 20,790

Soup

Site Experience Feedback

Nov 19, 2024

Overall pretty good so far good prices and selection.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Good

partsgeek fun

Site Experience Feedback

Nov 19, 2024

very good

Zell

Site Experience Feedback

Nov 19, 2024

Great first experience. I definitely recommend!

Ray

Site Experience Feedback

Nov 19, 2024

The parts I was looking for were the parts I needed and I'm very satisfied

EddieEd

Site Experience Feedback

Nov 19, 2024

looking for a part and you had it and I payed to get it before a week if I dont then next survey I speak my mind thanks and I did pay for insurance also,So now its up to you guys to make it happen have a blessed day seeya

DP

Site Experience Feedback

Nov 19, 2024

I love PartsGeek! Their website is simple and easy to navigate. All sorts of car parts. You name it, they have it and for a cheaper price too!

Shirl’s

Site Experience Feedback

Nov 19, 2024

Very easy to use found my parts I needed in seconds. The price was also the main reason for using Parts Geek you can’t beat the pricing.

Saacdaddy90

Site Experience Feedback

Nov 19, 2024

Chat was very helpful as far as finding parts that fit my vehicle

Breezy

Site Experience Feedback

Nov 19, 2024

Everything was super easy. Not a single problem

Wayne

Site Experience Feedback

Nov 19, 2024

Very user friendly, reasonable prices.

Mike

Site Experience Feedback

Nov 19, 2024

Well the website was really easy to understand and look for my parts to purchase.

Onemanteam

Site Experience Feedback

Nov 19, 2024

No warranty information on manufacture in the website

Old G

Site Experience Feedback

Nov 19, 2024

No Comment

Online Shopper

Site Experience Feedback

Nov 19, 2024

is always good when I'm shopping for parts

Ben

Site Experience Feedback

Nov 19, 2024

On of the few websites that had access to the AC Delco part I ordered, so that’s nice.. Very easy site to maneuver

Online Shopper

Site Experience Feedback

Nov 19, 2024

Great

Jaybird

Site Experience Feedback

Nov 19, 2024

Could use a bigger selection of parts

na

Post-Delivery Feedback

Nov 19, 2024

na

Chief

Site Experience Feedback

Nov 19, 2024

it was ok