PartsGeek Reviews - 20,790 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 401 - 420 of 20,790
TOMAHAWKS
Site Experience Feedback
Nov 20, 2024
I have been using other sites whenever possible because I cannot input an account and save it with partsgeek. They are the superior site to all others but if you cannot keep my name, address, past orders, and the vehicles I drive then it's too much of a pain in the ass. EVERY OTHER SITE DOES THIS! Also I had to make up another email account just for partsgeek because for some reason emails to my regular account that everyone else uses to communicate with me for over 20 years, do not get sent. Not even in spam. Been using CARID. Website not as good but they keep all my info and the cars I own!
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
rj
Site Experience Feedback
Nov 20, 2024
I enjoyed using the website to get the parts I needed.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Recon
Site Experience Feedback
Nov 20, 2024
Easy to use and understand.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pgshippingsux
Site Experience Feedback
Nov 20, 2024
good website, not the cleanest, but its good. the shipping costs were way too high, triple the price of my part at least ;(
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Rusty
Site Experience Feedback
Nov 20, 2024
Got some solid help from the Parts Geek chat team. Thanks for the support.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ChefGreg
Site Experience Feedback
Nov 15, 2024
Excellent price and products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ChefGreg
Post-Delivery Feedback
Nov 20, 2024
It would have been nice if it was in description that the gasket didn’t come with my oil filler, but besides that it was a quick delivery. Ty
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rusty
Site Experience Feedback
Nov 20, 2024
My niece looked up this part last night and I just got on your sight and ordered it. It was very easy and will look forward to getting my parts so I can get my car back on the road.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/a
Site Experience Feedback
Nov 11, 2024
Good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
N/a
Post-Delivery Feedback
Nov 20, 2024
Good customer service, fast turn around for parts.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
David
Site Experience Feedback
Nov 20, 2024
Easy to use the site and found what we were looking for. Great prices.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
I have nothing to add.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tripod
Site Experience Feedback
Nov 20, 2024
great prices, easy parts search and manufacture varieties
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
gage w
Site Experience Feedback
Nov 20, 2024
love The overall experience of particular return
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tadpole
Site Experience Feedback
Nov 20, 2024
PartsGeek had the correct HVAC control head for my 2018 GMC Sierra Denali pick-up truck.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RFC
Site Experience Feedback
Nov 20, 2024
too many options
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
Cool guy
Site Experience Feedback
Nov 20, 2024
The pop up ads can scare people offf making it look like a scam. Thankfully my family has ordered off parts Geek before. Impressive quantity of I stock items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mimz
Site Experience Feedback
Nov 20, 2024
Very easy to look up my parts, Amazing Prices, Good Customer Service, Answer any questions u have or feel unsure, Very recommended Site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Parts Gee
Site Experience Feedback
Nov 20, 2024
when I lived in Rhode Island i bought spare parts in this store, that's why I give a good recommendation now I live in Orlndo Fl
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lucky
Site Experience Feedback
Nov 20, 2024
done good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Eladio Malolot
Site Experience Feedback
Nov 20, 2024
Excellent Chat Service. Quick. Accurate. No B.S. & in CLEAR English.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »