PartsGeek Reviews - 20,790 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 361 - 380 of 20,790
dirk313
Post-Delivery Feedback
Nov 21, 2024
ordered my parts and recieved them on time, parts geek is where its at, if you ever need anything, they are fast and reliable and very well priced.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
"Sam's Jams"
Site Experience Feedback
Nov 15, 2024
It's all good with no negatives because all information is available with parts description.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
T-Bone
Post-Delivery Feedback
Nov 21, 2024
The two parts (clutch master and slave cylinders) arrived quickly. One part did not fit, but the other worked fine.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Ms Peaches
Site Experience Feedback
Nov 21, 2024
It was so easy to order what I needed. I didn’t have to give too much information either. I will continue to use this site to order my automotive parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pjn
Post-Delivery Feedback
Nov 21, 2024
Great as usual
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
nizoo_k
Site Experience Feedback
Nov 21, 2024
product details could be a lot better. you only can see the product on the same page as other products, i have to look it up somewhere else to see if it is the same material. you can also add a filter to rearrange the product.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Elvis
Site Experience Feedback
Nov 12, 2024
Easy to search with good images.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Elvis
Post-Delivery Feedback
Nov 21, 2024
Great selection with fair prices and fast shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
TIM
Site Experience Feedback
Nov 21, 2024
THANKS FOR ALL THE HELP
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
mr fix it
Site Experience Feedback
Nov 21, 2024
im happy with parts geek support
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BoBo
Site Experience Feedback
Nov 21, 2024
always great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Diablo
Site Experience Feedback
Nov 21, 2024
Overall a good way to get parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Bob
Site Experience Feedback
Nov 21, 2024
Found a large inventory of hard to find parts for my 1990 Crown Vic LTD station wagon. will probably become a frequent customer after receipt of this first order.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
todd b
Site Experience Feedback
Nov 21, 2024
I love the fact they generally have what I'm looking for and much cheaper than any other place I check!!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
options
Site Experience Feedback
Nov 21, 2024
Liked how many options there were of parts and that some had free shipping.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
wells
Site Experience Feedback
Nov 21, 2024
great service
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Jerry
Site Experience Feedback
Nov 20, 2024
My interaction with the web site was great. I was looking for the part and found it right away. Will be looking for more parts later on.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
art
Site Experience Feedback
Nov 20, 2024
i order first time you charge me 2 time and pull 217 dollor out my account. that not right
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 1
- Full ratings for this review »
jethro
Site Experience Feedback
Nov 14, 2024
Very easy site to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mechie Don Juan
Site Experience Feedback
Nov 20, 2024
Love the site….great prices…I’m forever a customer
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
OPM
Site Experience Feedback
Nov 20, 2024
Great site - Fast shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »