PartsGeek Reviews - 20,790 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 381 - 400 of 20,790
Lia
Site Experience Feedback
Nov 20, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
IronworkerJohn
Site Experience Feedback
Nov 20, 2024
I knew exactly what I wanted and easily found it, ordered it, and am good to go! Good price and I don't have to travel in the pouring rain to get the part, or talk to anyone.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gtexas
Site Experience Feedback
Nov 20, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kingston
Site Experience Feedback
Nov 20, 2024
Website is easy to use, however if there's a tool to add vin and see one's specific sub-model will go a long way.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 20, 2024
Always the parts are on time and also good quality
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Slick44
Site Experience Feedback
Nov 20, 2024
It was great. Basically, paint free and went really quick.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Great
Site Experience Feedback
Nov 20, 2024
It was good overall
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
BIG Z
Site Experience Feedback
Nov 20, 2024
Fast, it does not better than this. Thanks Greg
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ricker
Site Experience Feedback
Nov 20, 2024
called and spoke to representative, he was very helpful and knowledgeable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mike
Site Experience Feedback
Nov 20, 2024
The phone call was fast and to the point.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MiMi
Site Experience Feedback
Nov 20, 2024
When searching for parts, if I were to say search for a spark plug wire set, there are no clear product matches that come up on your site. At the end of purchases when checking out, there is a code request from Capitol One that pops up, which is truly irrelevant. It takes time away from finalizing sales and hasn't assisted with any savings of whatever products that have been purchased. Overall, the pricing was the best that I've seen for this part on ANY site so I'm truly pleased and will visit this site more often for part quotes and purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
partsforu
Site Experience Feedback
Nov 20, 2024
Quick easy process and better than auto parts stores near. would highly recommend buying from parts geek!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rocket JS
Site Experience Feedback
Nov 20, 2024
Great Company, Always Received Right Parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
WILLI
Site Experience Feedback
Nov 20, 2024
GOOD
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Gunner
Site Experience Feedback
Nov 20, 2024
Very easy to maneuver around the website and was hassle free. This was my first time ordering here and I was impressed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wizgem
Site Experience Feedback
Nov 20, 2024
the address kept changing, but once that was situated everything else went well
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tom Smith
Site Experience Feedback
Nov 20, 2024
Website was easy to use with lots of options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Diver Dan
Site Experience Feedback
Nov 20, 2024
It froze up on me but it did come back.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HornsUp
Site Experience Feedback
Nov 20, 2024
PartsGeek was very easy to use, the parts I needed were easy to find and confirm the fitment to my vehicle.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Marty
Site Experience Feedback
Nov 20, 2024
My first purchase with parts king, I found the site easy to get around in, I had no trouble to find my parts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »