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PartsGeek Reviews - 20,790 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.1 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 381 - 400 of 20,790

Lia

Site Experience Feedback

Nov 20, 2024

Very good

IronworkerJohn

Site Experience Feedback

Nov 20, 2024

I knew exactly what I wanted and easily found it, ordered it, and am good to go! Good price and I don't have to travel in the pouring rain to get the part, or talk to anyone.

Gtexas

Site Experience Feedback

Nov 20, 2024

Good

Kingston

Site Experience Feedback

Nov 20, 2024

Website is easy to use, however if there's a tool to add vin and see one's specific sub-model will go a long way.

Online Shopper

Site Experience Feedback

Nov 20, 2024

Always the parts are on time and also good quality

Slick44

Site Experience Feedback

Nov 20, 2024

It was great. Basically, paint free and went really quick.

Great

Site Experience Feedback

Nov 20, 2024

It was good overall

BIG Z

Site Experience Feedback

Nov 20, 2024

Fast, it does not better than this. Thanks Greg

Ricker

Site Experience Feedback

Nov 20, 2024

called and spoke to representative, he was very helpful and knowledgeable

Mike

Site Experience Feedback

Nov 20, 2024

The phone call was fast and to the point.

MiMi

Site Experience Feedback

Nov 20, 2024

When searching for parts, if I were to say search for a spark plug wire set, there are no clear product matches that come up on your site. At the end of purchases when checking out, there is a code request from Capitol One that pops up, which is truly irrelevant. It takes time away from finalizing sales and hasn't assisted with any savings of whatever products that have been purchased. Overall, the pricing was the best that I've seen for this part on ANY site so I'm truly pleased and will visit this site more often for part quotes and purchases.

partsforu

Site Experience Feedback

Nov 20, 2024

Quick easy process and better than auto parts stores near. would highly recommend buying from parts geek!

Rocket JS

Site Experience Feedback

Nov 20, 2024

Great Company, Always Received Right Parts.

WILLI

Site Experience Feedback

Nov 20, 2024

GOOD

Gunner

Site Experience Feedback

Nov 20, 2024

Very easy to maneuver around the website and was hassle free. This was my first time ordering here and I was impressed.

wizgem

Site Experience Feedback

Nov 20, 2024

the address kept changing, but once that was situated everything else went well

Tom Smith

Site Experience Feedback

Nov 20, 2024

Website was easy to use with lots of options.

Diver Dan

Site Experience Feedback

Nov 20, 2024

It froze up on me but it did come back.

HornsUp

Site Experience Feedback

Nov 20, 2024

PartsGeek was very easy to use, the parts I needed were easy to find and confirm the fitment to my vehicle.

Marty

Site Experience Feedback

Nov 20, 2024

My first purchase with parts king, I found the site easy to get around in, I had no trouble to find my parts