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PartsGeek Reviews - 20,742 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 221 - 240 of 20,742

thejackson3

Site Experience Feedback

Nov 21, 2024

The value is fantastic. I wish you offered more free shipping. I would order air filters and oil filters, but the shipping makes those items too expensive.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Easy to use

pat

Site Experience Feedback

Nov 21, 2024

process was fast easy and good price

N55bmw

Site Experience Feedback

Nov 21, 2024

Best prices on what im looking for.

kiko

Site Experience Feedback

Nov 21, 2024

very professional so far i appreciate

Billyboy

Site Experience Feedback

Nov 21, 2024

easy shopping experience. will always come back for more if i needed parts.

FarmerBobby

Site Experience Feedback

Nov 21, 2024

PartsGeek was very easy to use to find the specific parts that i needed. They are very affordable as well!

Walo

Site Experience Feedback

Nov 20, 2024

Quick, fast, convenient, and very good prices!

D

Site Experience Feedback

Nov 21, 2024

It was easy and quick. No complaints.

Rick

Site Experience Feedback

Nov 21, 2024

Very good experience

Online Shopper

Site Experience Feedback

Nov 21, 2024

Good experience

Chris

Site Experience Feedback

Nov 20, 2024

Best site to find everything i need for my corvettes

Kvon

Site Experience Feedback

Nov 21, 2024

Pretty good the parts I need are always in stock

Dleo

Site Experience Feedback

Nov 21, 2024

I was impressed that You had exactly what I was looking for and priced right

thequag

Site Experience Feedback

Nov 21, 2024

always great

none

Site Experience Feedback

Nov 21, 2024

ok

Ensign

Site Experience Feedback

Nov 21, 2024

I have used Parts Geek other times and was looking for repair parts

Johndoe

Site Experience Feedback

Nov 21, 2024

Good. Easy.

Elpasomarine

Post-Delivery Feedback

Nov 21, 2024

Part ordered was reasonably priced and exactly what I needed. I've ordered from Partsgeek in the past. Will continue to order from them in the future.

Tristin

Site Experience Feedback

Nov 21, 2024

Would like you guys to be more transparent about estimated arrival date...