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PartsGeek Reviews - 20,719 Review - 9.0/10

Nov 27, 2024
Beginning around 2008, Parts Geek has been a go-to, all-in-one resource for domestic and import car parts and auto accessories. Look over large number of top notch authentic, OEM, post-retail, renovated, and modified car parts.

PartsGeek Rating

Rating
Overall Satisfaction9.0 /10
Would Shop Here Again9.1 /10
Likelihood to Recommend9.1 /10
Product Selection9.3 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.4 /10
Product Met Expectations9.0 /10
On-Time Delivery9.3 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

9.0out of 10


Would Shop Here Again:

 

9.1out of 10


Likelihood To Recommend:

 

9.1out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%82%

Neutral

14%13%

Negative

5%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

8.9 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.3 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

7.7 out of 10

Recent Reviews for PartsGeek

Showing 261 - 280 of 20,719

Dave

Site Experience Feedback

Nov 21, 2024

I like the large selection of brands to choose from for my purchase.

Daren

Post-Delivery Feedback

Nov 21, 2024

Parts Geek had what I needed and delivered it as promised. Parts were in good condition and as described.

Online Shopper

Site Experience Feedback

Nov 21, 2024

perfect

Skie

Site Experience Feedback

Nov 21, 2024

Good

spud

Site Experience Feedback

Nov 21, 2024

You Had a good price & I could veryfi the fit

elko

Site Experience Feedback

Nov 15, 2024

Everything seemed easy to order, no problems, thank you.

Online Shopper

Site Experience Feedback

Nov 21, 2024

Very good

Blunt

Site Experience Feedback

Nov 21, 2024

Exactly what I needed and had the best price for the part I needed even cheaper then rockauto

Ron

Site Experience Feedback

Nov 21, 2024

It was good

bob

Site Experience Feedback

Nov 06, 2024

everthing went well


Post-Delivery Feedback

Nov 21, 2024

I found the part in no time, and at the best available price. It was delivered within a few days, as promised. A good quality product at good price? Who could ask for more?

dr0p3 wr3nch

Site Experience Feedback

Nov 21, 2024

I really like the site. this is the only place where a found parts for my daughters Audi. what I don't like abut this place that there's is no history of part bought in the past. Other that this place is a great place to get any parts for your unicorn or daily driver.

wrinch

Site Experience Feedback

Nov 21, 2024

responded to an quote for parts needed

Ojos azuls

Site Experience Feedback

Nov 21, 2024

Very satisfied

Cyndi

Site Experience Feedback

Nov 10, 2024

Very good prices and good customer service


Post-Delivery Feedback

Nov 21, 2024

The part did not fit my car as stated.

Marty

Site Experience Feedback

Nov 13, 2024

First timer here. Looking forward to do business with you.


Post-Delivery Feedback

Nov 21, 2024

I needed to change both air filter and cabin filter for my car. I ordered thru Parts Geek. I am very satisfied with the whole experience. Thank you, Martin Meade

diver Dan

Site Experience Feedback

Nov 21, 2024

quick and easy! second order in 2 days, anxious to get my parts!

j

Site Experience Feedback

Nov 21, 2024

chat person gave higher quote not the least expensive like I would prefer

Sue

Site Experience Feedback

Nov 21, 2024

Tried to order on tablet, but had to use laptop. I am 74, and hate tech.

TP

Site Experience Feedback

Nov 21, 2024

Overall this site has what I'm looking for at great prices.

JACK STRAW

Site Experience Feedback

Nov 21, 2024

Easy to use and pretty clear. EaSY TO FIND WHAT I NEEDED