PartsGeek Reviews - 20,719 Review - 9.0/10
PartsGeek Rating
Overall Satisfaction | 9.0 /10 |
---|---|
Would Shop Here Again | 9.1 /10 |
Likelihood to Recommend | 9.1 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 8.9 /10 |
9.0out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 82% |
Neutral | 14% | 13% |
Negative | 5% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
7.7 out of 10
Recent Reviews for PartsGeek
Showing 261 - 280 of 20,719
Dave
Site Experience Feedback
Nov 21, 2024
I like the large selection of brands to choose from for my purchase.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Daren
Post-Delivery Feedback
Nov 21, 2024
Parts Geek had what I needed and delivered it as promised. Parts were in good condition and as described.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
perfect
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Skie
Site Experience Feedback
Nov 21, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
spud
Site Experience Feedback
Nov 21, 2024
You Had a good price & I could veryfi the fit
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
elko
Site Experience Feedback
Nov 15, 2024
Everything seemed easy to order, no problems, thank you.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 21, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blunt
Site Experience Feedback
Nov 21, 2024
Exactly what I needed and had the best price for the part I needed even cheaper then rockauto
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ron
Site Experience Feedback
Nov 21, 2024
It was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bob
Site Experience Feedback
Nov 06, 2024
everthing went well
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
bob
Post-Delivery Feedback
Nov 21, 2024
I found the part in no time, and at the best available price. It was delivered within a few days, as promised. A good quality product at good price? Who could ask for more?
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
dr0p3 wr3nch
Site Experience Feedback
Nov 21, 2024
I really like the site. this is the only place where a found parts for my daughters Audi. what I don't like abut this place that there's is no history of part bought in the past. Other that this place is a great place to get any parts for your unicorn or daily driver.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
wrinch
Site Experience Feedback
Nov 21, 2024
responded to an quote for parts needed
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ojos azuls
Site Experience Feedback
Nov 21, 2024
Very satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cyndi
Site Experience Feedback
Nov 10, 2024
Very good prices and good customer service
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cyndi
Post-Delivery Feedback
Nov 21, 2024
The part did not fit my car as stated.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 9
- Customer Support: 7
- Full ratings for this review »
Marty
Site Experience Feedback
Nov 13, 2024
First timer here. Looking forward to do business with you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marty
Post-Delivery Feedback
Nov 21, 2024
I needed to change both air filter and cabin filter for my car. I ordered thru Parts Geek. I am very satisfied with the whole experience. Thank you, Martin Meade
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
diver Dan
Site Experience Feedback
Nov 21, 2024
quick and easy! second order in 2 days, anxious to get my parts!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
j
Site Experience Feedback
Nov 21, 2024
chat person gave higher quote not the least expensive like I would prefer
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Sue
Site Experience Feedback
Nov 21, 2024
Tried to order on tablet, but had to use laptop. I am 74, and hate tech.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
TP
Site Experience Feedback
Nov 21, 2024
Overall this site has what I'm looking for at great prices.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
JACK STRAW
Site Experience Feedback
Nov 21, 2024
Easy to use and pretty clear. EaSY TO FIND WHAT I NEEDED
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »